Jenny Radcliffe is a social engineer and security expert. She focuses on the human elements that are so often exploited by those seeking to gain unauthorized access online and in the real world. Branded a ‘people hacker’, as well as bypassing the strictest security she can diffuse a crisis and spot a lie in seconds. Like ethical hackers in the digital world, Jenny exposes security flaws for the greater good – to highlight weaknesses, raise awareness, and enable fixes. She considers natural human instincts, and those enabled by organizational culture. She looks at the science of behavior and questions our assumptions and the people we trust. She examines how to put security at the forefront without making systems and processes overly complex.