Keen On America

Yesterday, we featured a conversation with Mozilla co-founder and Internet Hall of Famer, Mitchell Baker, one of the great champions of an open web. Today’s guest, the prolific writer and journalist Jeff Jarvis, is another leading defender of the internet. In his new book, The Web We Weave, Jarvis explains how we can reclaim the internet from moguls, misanthropes and moral panics. The Web, Jarvis argues, is a mirror of all the best and worst aspects of society. It’s us. So only we can reclaim the internet from the Musks, the bots and the moral hysteria now threatening to destroy it.

Jeff Jarvis is the author of six books, including currently "The Web We Weave," "The Gutenberg Parenthesis," and "Magazine." He cohosts the podcasts "This Week in Google" and "AI Inside" and blogs at Buzzmachine. Jarvis is the Tow Professor of Journalism Innovation Emeritus at CUNY's Newmark School of Journalism. In a long career as a journalist, he was creator and founding editor of Entertainment Weekly, president and creative director of Advance Net (online arm of Condé Nast and Advance Local), and TV critic of TV Guide and People.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

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Few people deserve their place in the Internet Hall of Fame than Mozilla Chairwoman Mitchell Baker. Since co-founding the Mozilla Project in the late Nineties, Baker has been one of the most consistent and articulate champions of an open internet. So looking back over the last quarter century, what does Baker make of the history of online freedom? And is she hopeful that new technologies like AI can regenerate the promise of an open internet?

Mitchell Baker co-founded the Mozilla Project to support the open, innovative web and ensure it continues offering opportunities for everyone. As Chairwoman of Mozilla, Mitchell Baker is responsible for organizing and motivating a massive, worldwide, collective of employees and volunteers around the world who are building the internet as a global public resource, open and accessible to all. Mitchell is deeply engaged in developing product offerings that promote the mission of empowering individuals. She also guides the overall scope and direction of Mozilla’s mission. Mitchell has written the key documents that set out Mozilla’s enduring mission and commitments — the Mozilla Public license in 1998, the Mozilla Manifesto in 2007 and the Mozilla Manifesto Addendum — also known as the Pledge for a Healthy Internet — in 2018. Mitchell is a strong advocate for the open internet, open source, and the importance of connecting technology to its impact on individuals and society. She is highly regarded as one of the pioneers of the web and bringing the open internet to consumers. Mitchell is an MIT Media Lab Research Affiliate with the Open Agriculture Initiative. She co-chaired the U.S. Department of Commerce Digital Economy Board of Advisors from its inception in March 2016 until August 2017, served on the United Nations High Level Panel on Women’s Economic Empowerment, and the ICANN High Level Panel on Global Internet Cooperation and Governance Mechanisms.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Few people are better at demystifying the byzantine complexities of the American healthcare system than the former CEO of Kaiser Permanente, Robert Pearl, MD. So what does Pearl make of Trump’s nomination of RFK Jr for Secretary of Health and Human Services? Is this a thinly veiled excuse to go to war with the current American healthcare system? Or does RFK Jr really have the acuity to responsibly reform a system in desperate need of reinvention?

For 18 years, ROBERT PEARL, MD served as CEO of The Permanente Medical Group (Kaiser Permanente). He is also former president of The Mid-Atlantic Permanente Medical Group. In these roles he led 10,000 physicians, 38,000 staff and was responsible for the nationally recognized medical care of 5 million Kaiser Permanente members on the west and east coasts. He is a clinical professor of plastic surgery at Stanford University School of Medicine and on the faculty at the Stanford Graduate School of Business, where he teaches courses on healthcare strategy, technology, and leadership. Pearl is board certified in plastic and reconstructive surgery, receiving his medical degree from Yale, followed by a residency in plastic and reconstructive surgery at Stanford University. He’s the author of three books: Mistreated: Why We Think We’re Getting Good Healthcare—And Why We’re Usually Wrong, a Washington Post bestseller (2017); Uncaring: How the Culture of Medicine Kills Doctors & Patients, a Kirkus star recipient (2021); and his newest book ChatGPT, MD: How AI-Empowered Patients & Doctors Can Take Back Control of American Medicine (April 2024). All profits from sales of his books go to Doctors Without Borders. Dr. Pearl is a LinkedIn “Top Voice” in healthcare and host of the popular podcasts Fixing Healthcare and Medicine: The Truth. He publishes two monthly healthcare newsletters reaching 50,000+ combined subscribers. A frequent keynote speaker, Pearl has presented at The World Healthcare Congress, the Commonwealth Club, TEDx, HLTH, NCQA Quality Talks, the National Primary Care Transformation Summit, American Society of Plastic Surgeons, and international conferences in Brazil, Australia, India, and beyond. Pearl’s insights on generative AI in healthcare have been featured in Associated Press, USA Today, MSN, FOX Business, Forbes, Fast Company, WIRED, Global News, Modern Healthcare, Medscape, Medpage Today, AI in Healthcare, Doximity, Becker’s Hospital Review, the Advisory Board, the Journal of AHIMA, and more.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

If Silicon Valley has an official matriarch, it might be the Palo Alto based educator and writer Esther Wojcicki. Popularly known as the “Godmother of Silicon Valley”, Wojcicki is the mother of former YouTube CEO Susan Wojcicki, 23andMe founder and CEO Anne Wojcicki and anthropologist and professor Janet Wojcicki. And, of course, she’s also the mother-in-law of Google co-founder Sergey Brin. So how does “Woj”, who, as the founder of the Media Arts program, taught for many years at Palo Alto High School, make sense of the last twenty years in which the zeitgeist has shifted from an evangelical faith in technological progress to a deep suspicion of it. And how does Wojcicki look back at her own family history in this period which has been marked by both astonishingly good fortune and terrible tragedy?

Esther Wojcicki is an educator and the author of the 2019 bestseller, "How to Raise Successful People."Wojcicki's daughters are YouTube CEO Susan Wojcicki, 23andMe founder and CEO Anne Wojcicki and anthropologist and professor Janet Wojcicki. Wojcicki is founder of the Media Arts program at Palo Alto High School and vice chair of Creative Commons. Known as the "Godmother of Silicon Valley," she has been involved with GoogleEdu since its founding and helped establish the Google Teacher Academy. She is an expert in blended learning, the subject of her 2015 book "Moonshots in Education."

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Steve Blank is one of Silicon Valley’s most persistent hackers. As the pioneer of the Lean Startup movement, Blank has changed how startups are built, how entrepreneurship is taught, how science is commercialized, and how companies and the government innovate. And now, as a Stanford professor, he’s focused on hacking contemporary United States diplomacy and warfare. So what does Blank make of Elon Musk’s attempts to make the Federal government more efficient? Will the American future be owned by SpaceX rather than NASA? And what does that tell us about the value of the Federal U.S. bureaucracy in the 21st century?

Eight-time entrepreneur-turned-educator Steve Blank is credited with launching the Lean Startup movement. He’s changed how startups are built, how entrepreneurship is taught, how science is commercialized, and how companies and the government innovate. Recognized as a thought leader on startups and innovation, Steve was named one of the Thinkers50 top management thinkers and recognized by the Harvard Business Review as one of 12 Masters of Innovation. His Harvard Business Review cover story (May 2013) defined the Lean Startup movement. He teaches his Lean LaunchPad class at Stanford, Berkeley, Columbia and NYU, among others; and created the National Science Foundation Innovation Corps that is now the standard for science commercialization in the U.S. His Hacking for Defense class at Stanford is revolutionizing how the U.S. defense and intelligence community deploys innovation with speed and urgency, and its sister class, Hacking for Diplomacy, is doing the same for foreign affairs challenges managed by the U.S. State Department. A prolific writer and speaker, Steve blogs at www.steveblank.com. His articles regularly appear in Forbes, Fortune, The Atlantic and Huffington Post.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

If there’s a Marshall McLuhan for our digital age, then it might be the much published media theorist Douglas Rushoff. One of the founding evangelists of the digital revolution, Rushkoff then became one of the earliest critics of its increasingly market-driven and monopolistic forces. But now, as the zeitgeist has sharply shifted against the digital revolution, Rushkoff has become cautiously optimistic about the potential of AI to improve the world. As he told me when we talked recently in New York City, AI might be what he called “the first native app for the internet”. I’m not exactly sure what this McLuhanesque message means, but it does suggest that today’s AI media revolution might not be quite as dismal as most of us fear.

Named one of the “world’s ten most influential intellectuals” by MIT, Douglas Rushkoff is an author and documentarian who studies human autonomy in a digital age. His twenty books include the just-published Survival of the Richest: Escape Fantasies of the Tech Billionaires, as well as the recent Team Human, based on his podcast, and the bestsellers Present Shock, Throwing Rocks at the Google Bus, Program or Be Programmed, Life Inc, and Media Virus. He also made the PBS Frontline documentaries Generation Like, The Persuaders, and Merchants of Cool. His book Coercion won the Marshall McLuhan Award, and the Media Ecology Association honored him with the first Neil Postman Award for Career Achievement in Public Intellectual Activity. Rushkoff’s work explores how different technological environments change our relationship to narrative, money, power, and one another. He coined such concepts as “viral media,” “screenagers,” and “social currency,” and has been a leading voice for applying digital media toward social and economic justice. He serves as a research fellow of the Institute for the Future, and founder of the Laboratory for Digital Humanism at CUNY/Queens, where he is a Professor of Media Theory and Digital Economics. He is a columnist for Medium, and his novels and comics, Ecstasy Club, A.D.D, and Aleister & Adolf, are all being developed for the screen.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

As the presenter of the How to Fix Democracy show, which will be going into its seventh series next year, Andrew Keen has given much thought to the health of American democracy. In this KEEN ON episode, Jonathan Rauch, the Brookings Institute senior fellow, turns the tables on Andrew and interviews him about the state of American democracy. What is the risk of the incoming Trump administration to the Republic, Jon asks Andrew? Is Trump just one more turbulent chapter in the colorful history of American democracy or does the MAGA movement represent an existential threat to the world’s oldest representative democratic system?

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Jonathan Rauch is a senior fellow in the Governance Studies program at the Brookings Institute and the author of eight books and many articles on public policy, culture, and government. He is a contributing writer of The Atlantic and recipient of the 2005 National Magazine Award, the magazine industry’s equivalent of the Pulitzer Prize. His many Brookings publications include the 2021 book “The Constitution of Knowledge: A Defense of Truth”, as well as the 2015 ebook “Political Realism: How Hacks, Machines, Big Money, and Back-Room Deals Can Strengthen American Democracy.” Other books include “The Happiness Curve: Why Life Gets Better after 50” (2018) and “Gay Marriage: Why It Is Good for Gays, Good for Straights, and Good for America” (2004). He has also authored research on political parties, marijuana legalization, LGBT rights and religious liberty, and more. Although much of his writing has been on public policy, he has also written on topics as widely varied as adultery, agriculture, economics, gay marriage, height discrimination, biological rhythms, number inflation, and animal rights. His multiple-award-winning column, “Social Studies,” appeared from 1998 to 2010 in National Journal. Among the many other publications for which he has written are The New Republic, The Economist, Reason, Harper’s, Fortune, Reader’s Digest, U.S. News & World Report, The New York Times, The Wall Street Journal, The Washington Post, The Los Angeles Times, The New York Post, Slate, The Chronicle of Higher Education, The Public Interest, The Advocate, The Daily, and others. In his 1994 book “Demosclerosis”—revised and republished in 2000 as “Government’s End: Why Washington Stopped Working”—he argues that America’s government is becoming gradually less flexible and effective with time, and suggests ways to treat the malady. His 1993 book “Kindly Inquisitors: The New Attacks on Free Thought” (the University of Chicago Press) defends free speech and robust criticism, even when it is racist or sexist and even when it hurts. In 1992 his book “The Outnation: A Search for the Soul of Japan” questioned the then-conventional wisdom that Japan was fundamentally different from the West. Rauch was born and raised in Phoenix, Arizona, and graduated in 1982 from Yale University. In addition to the National Magazine Award, his honors include the 2010 National Headliner Award, one of the industry’s most venerable prizes. In 1996 he was awarded the Premio Napoli alla Stampa Estera for his coverage, in The Economist, of the European Parliament. In 2011 he won the National Lesbian and Gay Journalists Association prize for excellence in opinion writing. His articles appear in The Best Magazine Writing 2005 and The Best American Science and Nature Writing 2004 and 2007. He has appeared as a guest on many television and radio programs.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

Few innovators have had a better front row seat on the internet revolution than Idealab chairman Bill Gross. Having founded Idealab in 1996, Gross has been a participant in every wave of digital innovation - from Web 1 and 2.0 to Web 3 and today’s AI revolution. He’s also been a frequent speaker at events like DLD, the Munich based annual conference which is celebrating its 20th anniversary in January. And so, having visited Gross at his ultra cool Idealab offices in Pasadena, I asked the serial entrepreneur and investor to reminisce about the last twenty years of tech history. What were his greatest successes and failures? And how fundamentally different is today’s AI boom from the other cycles of innovation that he’s experienced?

Bill Gross founded Idealab in March 1996. Bill is a lifelong entrepreneur, starting his first solar business in high school. After graduating from the California Institute of Technology, Bill started GNP Development, Inc., which made a natural language product for Lotus 1-2-3 called HAL. In 1985, Lotus Development Corporation acquired GNP. In 1991, Bill started Knowledge Adventure, an educational software publisher that was eventually sold to Havas/Vivendi. Bill serves on the boards of directors of numerous companies and is also a member of the Board of Trustees of Caltech and the Art Center College of Design. Bill received his B.S. in Mechanical Engineering from Caltech.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

This week’s tech news is all about Elon Musk and Vivak Ramaswamy’s DOGE ambitions to supposedly reinvent the Federal government. But as That Was The Week publisher Keith Teare and Andrew discuss this week, the problem with this DOGE plan is that it appears much more interested in blowing up government than in rebuilding it. What’s needed, Keith and Andrew argue, is to radically rethink government as something that delivers high quality services for 21st century American society. It’s what Keith coins as “government-as-service” and Tim O’Reilly calls government as a platform. Such a forward thinking conception of government, Keith and Andrew agree, is essential if the Democrats are to successfully counter the destructive Republican DOGE plan with something more constructive of their own.

Keith Teare is the founder and CEO of SignalRank Corporation. Previously, he was executive chairman at Accelerated Digital Ventures Ltd., a U.K.-based global investment company focused on startups at all stages. Teare studied at the University of Kent and is the author of “The Easy Net Book” and “Under Siege.” He writes regularly for TechCrunch and publishes the “That Was The Week” newsletter.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.

If the 20th century was the American Century then, for Kishore Mahbubani, the controversial Singaporean writer and diplomat, the 21st century is the Asian Century. In his new memoir, Living the Asian Century, Mahbubani - Singapore’s longtime permanent representative at the United Nations - offers what he calls an “undiplomatic memoir” of Singapore’s rise from an impoverished outlay of the British empire into the world’s wealthiest country. It’s quite a story and Mahbubani tells it in his own bluntly undiplomatic way.

Kishore Mahbubani is a Distinguished Fellow at the Asia Research Institute (ARI), National University of Singapore (NUS). Mr Mahbubani has been privileged to enjoy two distinct careers, in diplomacy (1971 to 2004) and in academia (2004 to 2019). He is a prolific writer who has spoken in many corners of the world. In diplomacy, he was with the Singapore Foreign Service for 33 years (1971 to 2004). He had postings in Cambodia, Malaysia, Washington DC and New York, where he twice was Singapore’s Ambassador to the UN and served as President of the UN Security Council in January 2001 and May 2002. He was Permanent Secretary at the Foreign Ministry from 1993 to 1998. As a result of his excellent performance in his diplomatic career, he was conferred the Public Administration Medal (Gold) by the Singapore Government in 1998. Mr Mahbubani joined academia in 2004, when he was appointed the Founding Dean of the Lee Kuan Yew School of Public Policy (LKY School), NUS. He was Dean from 2004 to 2017, and a Professor in the Practice of Public Policy from 2006 to 2019. In April 2019, he was elected as an honorary international member to the American Academy of Arts and Sciences, which has honoured distinguished thinkers, including several of America’s founding fathers, since 1780. Mr Mahbubani was awarded the President’s Scholarship in 1967. He graduated with a First Class Honours degree in Philosophy from the University of Singapore in 1971. From Dalhousie University, Canada, he received a Master’s degree in Philosophy in 1976 and an honorary doctorate in 1995. He spent a year as a fellow at the Center for International Affairs at Harvard University from 1991 to 1992. He has achieved several “firsts” in his two careers. He was the Founding Dean of the LKY School, the founding Director of the Civil Service College, the first Singapore Ambassador to serve on the UN Security Council, the first Singaporean to publish articles in globally renowned journals and newspapers like Foreign Affairs, Foreign Policy, the New York Times and the Financial Times and co-authored articles with distinguished global thought leaders like Kofi Annan, Klaus Schwab and Larry Summers. Mr Mahbubani has never shied away from taking on new challenges. He is also a prolific author, having published nine books: Can Asians Think?; Beyond the Age of Innocence; The New Asian Hemisphere; The Great Convergence; Can Singapore Survive?; The ASEAN Miracle (co-authored with Jeffery Sng); Has the West Lost It?; Has China Won?; and The Asian 21st Century, an open access book which has received over 3 million downloads. His memoir, Living the Asian Century, will be released in August 2024. Mr Mahbubani has received significant international recognition for his many accomplishments. The Foreign Policy Association Medal was awarded to him in New York in June 2004 with the following opening words in the citation: “A gifted diplomat, a student of history and philosophy, a provocative writer and an intuitive thinker”. He was listed as one of the top 100 public intellectuals in the world by Foreign Policy and Prospect magazines in September 2005, and included in the March 2009 Financial Times list of Top 50 individuals who would shape the debate on the future of capitalism. He was selected as one of Foreign Policy’s Top Global Thinkers in 2010 and 2011. In 2011, he was described as “the muse of the Asian century”. He was selected by Prospect magazine as one of the top 50 world thinkers for 2014.

Named as one of the "100 most connected men" by GQ magazine, Andrew Keen is amongst the world's best known broadcasters and commentators. In addition to presenting KEEN ON, he is the host of the long-running How To Fix Democracy show. He is also the author of four prescient books about digital technology: CULT OF THE AMATEUR, DIGITAL VERTIGO, THE INTERNET IS NOT THE ANSWER and HOW TO FIX THE FUTURE. Andrew lives in San Francisco, is married to Cassandra Knight, Google's VP of Litigation & Discovery, and has two grown children.

Keen On is a reader-supported publication. To receive new posts and support my work, consider becoming a free or paid subscriber.