In this Spotlight Session we talk with Taylor McMaster founder of DOT & Company. She and her team help digital marketing agencies keep their clients happy—and keep agency owners focused on what they do best—with full-service client account management (CAM) services.

  We discuss things like: 

💥 What to look for in an account manager 

💥 How to determine communication frequency  

💥 Tips to improve account management 

💥 What is the “Daily Pulse” and why it is so crucial for client satisfaction  

To learn about how Taylor and her team can help make your clients happier visit: www.dotandcompany.co 

Tune into the "Happy Client Podcast" here 👉 https://www.dotandcompany.co/podcast