Rajesh Jain founder of Netcore Solutions says companies must focus on finding and keeping their best customers.

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Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania. The site, which is free, captures relevant knowledge generated at Wharton and beyond by offering articles and videos based on research, conferences, speakers, books and interviews with faculty and other experts on global business topics.

New research from Wharton’s Judd Kessler and Harvard’s Christine Exley finds a striking gender gap in self-promotion with women consistently underplaying their accomplishments at work.

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Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania. The site, which is free, captures relevant knowledge generated at Wharton and beyond by offering articles and videos based on research, conferences, speakers, books and interviews with faculty and other experts on global business topics.

In most investment firms important decisions are made by senior leaders. But it is more effective to have managers closer to the ground make these calls says David Hunt president and CEO of PGIM.

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Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania. The site, which is free, captures relevant knowledge generated at Wharton and beyond by offering articles and videos based on research, conferences, speakers, books and interviews with faculty and other experts on global business topics.

New research co-authored by Wharton’s Gideon Nave challenges a decade-old theory about a potential cause for autism by showing that administering testosterone doesn’t affect cognitive empathy.

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Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania. The site, which is free, captures relevant knowledge generated at Wharton and beyond by offering articles and videos based on research, conferences, speakers, books and interviews with faculty and other experts on global business topics.

The plan would improve health and longevity in the U.S. but its impact on GDP would depend on how it’s financed according to a new analysis from the Penn Wharton Budget Model.

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Knowledge@Wharton is the online business analysis journal of the Wharton School of the University of Pennsylvania. The site, which is free, captures relevant knowledge generated at Wharton and beyond by offering articles and videos based on research, conferences, speakers, books and interviews with faculty and other experts on global business topics.