We came hot out of the gate on this one, diving into discussion around finances, and the step by step processes we develop over time as shop owners. But we were sure to circle back and get the story of how Kyle went from pursuing fine art printing to landing in the shirt world, and eventually bringing Annie into the fold full time. Topics of discussion include: Starting projects during downtime, navigating large and tedious orders, pricing structures, dialing in finances, offering benefits, eco-consciousness, cease and desists, moving into a fixer-upper shop, leaving the steady career path behind, having a change of heart with DTF, a very unfortunate box cutting technique, and the unsung lengths taken to satisfy customers.