The Big Themes:

• Metrics that matter: As the ability to track most anything as “data” accelerates, there’s a lag between technology’s ability to capture data and people’s ability to understand the data, spot patterns – and more importantly act on it.

• Are millennials negatively impacted by WFH? The young generation of managers will have a gap in their learning curve based on not being able to regularly interact with their peers, mentors, and industry face-to-face.

• Leading in times of crisis: These are very unique times for leaders, and perhaps the best approach is to....

• Focus on your True North: What are the needs of my customer? How are those needs changing? What do my employees need to adapt, to succeed, to excel? What is my company’s new opportunity? And how do we make money with that?

The Big Quote:

“I think it's a time for leaders to make sure that they're calibrating their aggression and taking advantage of these opportunities.”

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