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Unlock the art of ethical persuasion as we sit down with Simon Horton, an award-winning author and negotiation expert.

Simon reveals his six-step process, based on modelling the approaches used by hostage negotiators, addiction therapists, and billionaires, to change minds and reach their objectives.

His book, Change Their Mind: Six Steps to Persuade Anyone, Anytime, is a treasure trove of practical advice, stories, and detailed models. The power of this approach lies in its ability to forge enduring relationships while achieving the desired outcome.

Simon also provides real-world examples - whether you're trying to negotiate a salary increase or convincing your kids to clean up their toys, his strategies are applicable in numerous scenarios.

Not limiting ourselves to persuasion, we'll also venture into negotiation strategies, exploring the crucial roles of ambition, research, and active listening. 

• Learn from a billionaire's story about using ambition to seize opportunities for mutual benefits in deals. 
• Discover how research helps in understanding your counterpart, and how active listening opens doors to meaningful conversations. 

And, as we tread the path of ethical persuasion, we'll delve into effective communication, focusing on how to maintain the highest ethical standards, and how to avoid the fundamental attribution error.

With Simon's guidance, be prepared to equip yourself with a versatile toolkit and the confidence to aspire big in your goals.

Curious?

So, why not head over to your favourite podcast channel and listen to what Simon has to say...

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Connect with Simon on LinkedIn

Connect with Simon on X (Twitter)

Visit the Negotiation Mastery Website

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• How would you like to be able to consistently bring out the best in yourself and others? 
• How could using a coach approach in your daily life bring hidden benefits? 
• As a Coach, how could you take your coaching skills to the level of Mastery? 
• As a Leader, how could you better look out for the well-being of your people? 

These are just some of the many questions we explore in this episode of Leading People.

My guest is Paula King, an award-winning Master Coach, CEO, Coach Trainer and author of Becoming a Master Coach: Learn the Essential Tools, Techniques, and Approaches used by Master Coaches to Create a Successful Coaching Practice.

This episode is about Coaching. This not only includes professional coaches but also anyone who wants to incorporate coaching into their style of leadership be this at work, at home or in the community.

During our fascinating conversation, we touch on a wide variety of topics including:

• The unexpected benefits of coach training
• How to become comfortable with your own discomfort
• How to prepare for a coaching conversation
• How to be the best version of yourself
• How to avoid getting disillusioned as a coach
• Advice on how to attract clients and establish a profitable coaching business

Speaking from the heart and a vast experience, Paula shares with us her wisdom, insights and advice.

And, she has a special offer for some lucky listeners.

Curious?

So, why not head over to your favourite podcast channel and listen to what Paula has to say...

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Connect with Paula on LinkedIn

Visit Kingstown College's Website

Buy Becoming a Master Coach

Learn more about Paradox Coaching

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent Decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

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• Does your organisation produce regular leadership communications content for employees? 
• Are your messages actually getting through to the right people? 
• And, if they do get through, are they being interpreted and understood as they're intended? 

In this episode, I sit down with Communications Consultant, Coach, Trainer and Author Ray Walsh to explore the role of communications in organisations.

Communication skills are seen as a prerequisite for effective Leadership. Yet, as Ray points out, sending a message doesn't mean that it has been received or understood. In fact, the stats that he quotes around email open rates in organisations would suggest that the vast majority of messages are not being processed as intended.

When these messages contain important information related to strategy or change, it's no wonder that Senior Leaders are often frustrated when they visit field offices or factories.

Ray also advocates that communicating is everyone's responsibility in an organisation and not the sole job of one department.

He provides us with essential insights into how to address these challenges and uses examples from his own professional experience to illustrate what can be done, this includes how not getting your communications right can have a negative impact on profitability.

And, stay tuned, because along the way Ray also has a special offer for some lucky listeners.

So, why not head over to your favourite podcast channel and listen to what Ray has to say...

Show Links

Connect with Ray on LinkedIn

Visit Ray's website

Buy Localizing Employee Communications

Learn how to Assess your Impact and Influence

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent Decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

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• Do you want to feel and do better in life?
• Do you want to improve your sleep, diet, exercise, brain health and performance? 
• Do you know what your super habits are? 
• Do you know what your destructive habits are? 
• Do you know how to maintain your super habits and change your destructive habits? 

These are just some of the questions that my guest for this episode, Dr Jon Finn, answers.

During our conversation, Jon explains how some habits can serve us very well and how others can be quite destructive. He talks about how his study of neuroscience, behavioural science and psychology, and his work with world champions led him to develop a comprehensive toolbox that anyone can use to fine-tune their brain and supercharge how they live, work and lead. 

And, you'll discover Jon's tip about quick tips as well as how to avail of his special offer for you.

So, why not head over to your favourite podcast channel and listen to what Jon has to say...

Show Links

Connect with Jon on LinkedIn

Visit the Tougher Minds website

Buy The Habit Mechanic book

Download the Habit Mechanic app and Listen to Jon's Podcast

Learn how to Assess your Impact and Influence

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

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• What level of impact and influence do you have at work? 
• Indeed, what level of impact and influence do you have in your life in general? 
• Are there situations where you wished you had more impact and influence? 

In this episode, I chat with Elisabet Vinberg Hearn and Mandy Flint about their books and their work with leaders.

Elisabet and Mandy have worked together for over 20 years. They have a passion for helping leaders, and indeed all of us, develop our impact and influence in the workplace.

During our conversation, Elisabet and Mandy explain the importance of using soft skills to achieve hard results. They emphasise focusing on how to do this rather than on what to do.

Self-awareness around behaviours plays an important role.  Using several examples from their work, they explain how our behaviours can bring many benefits and unintended consequences.

And, Elisabet and Mandy have a special offer for you

So, why not head over to your favourite podcast channel and dive in...

Show Links

Connect with Elisabet on LinkedIn

Connect with Mandy on LinkedIn

Buy The Leaders Guide to Impact - How to use soft skills to get hard results

Learn how to Assess your Impact and Influence

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

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In thirty years time, as technology moves forward even further, people are going to look back and wonder why offices ever existed." ~ Sir Richard Branson

How well have you and your people adapted to remote and hybrid working?

My guest this week is Larry English, President and co-founder of Centric Consulting, a management consultancy that helps firms find solutions to complex digital, business and technology problems.

In the early 2000s, Larry and some like-minded friends founded Centric with a vision to build a remote company with a mission to create a culture of employee and client happiness.

Today, Centric employs over 1000 people.

With all that experience, Larry knows a thing or two about building and sustaining a connected culture with virtual teams and he's captured all of this in his latest book:

Office Optional - How to build a Connected Culture with Virtual Teams

During our conversation we covered a wide range of do's and don'ts of remote working and many other relevant themes such as the four generations in the workforce, remote working tools, virtual and augmented reality, the skills leaders need to be able to manage remote workers, and much more.

And, Larry has a special offer for you

So, why not head over to your favourite podcast channel and dive in...

Show Links

Connect with Larry on LinkedIn

Visit Larry's website and buy his book

Learn how to Assess your Remote Working Capabilities

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

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Imagine that you're enjoying all the trappings of success, including financial prosperity, when one day you get a call from the Justice Department. They inform you that they have evidence that your financial prosperity comes from dark dealings in the world of international business.

What do you do?

Well, this was what happened to my guest, Richard Bistrong. Despite cooperating with the authorities, Richard ended up spending fourteen and a half months in a US Federal Prison Camp for his crimes. During this period, he had a lot of time for reflection and managed to read over 60 books!

Richard decided to reinvent himself and start a new career advising organisations on how to prevent their people from falling foul of corrupt practices. Along the way, he has won several awards for his work.

It's a classic tale of the poacher turned gamekeeper.

What's all this got to do with Leading People?

Actually, quite a lot!

There's a saying that the fish rots from the head. Leaders bear a huge responsibility when their people get exposed to corruption and, according to Richard, have a duty to ensure that they prepare their people well for situations where they may be tempted to take ethical risks.

In our conversation, he tells his story and explains how to ensure that you or someone you know doesn't get compromised as he did.

Meet your host, Gerry Murray

Show Links

Connect with Richard on LinkedIn

Visit Richard's website

Learn more about his work with Mastercard

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

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I'm pleased to announce that Season 2 launches in January 2023! 

I've already recorded and scheduled the first episodes for the new Season and I can promise you some fascinating conversations to come.

Listen to this short preview to learn more.

Until then...

Meet your host, Gerry Murray

Show Links

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

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We've reached episode 40 of the Leading People podcast! 

As so many podcasts fail after only a few episodes, I'm very proud of this achievement. I'm also very grateful to all of you who tune in every two weeks and then promote and share episodes with your friends and colleagues. 

So, this is the official end of Season 1 and I'm taking a short break before launching Season 2 in September 2022. 

In this short episode, I take a brief look at how to determine whether someone has potential. 

Being in the business of helping clients make better talent decisions, this is one of the most pervasive questions that our clients ask us. Yet, as I explain, this is not a simple question to answer.

Many people have contacted me in recent weeks because they're thinking of launching their own podcast. So, I also provide some insights into how to do that. 

I've already begun scheduling and recording episodes for Season 2 and I can promise you some fascinating conversations to come. 

Until then...

Meet your host, Gerry Murray

Show Links

Connect with Gerry on LinkedIn

Check out Gerry's website

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

Join the Leading People Community

Connect with Gerry on LinkedIn

Send us Fan Mail

Please subscribe via the Podcast links above

• Who is responsible for customer experiences in your organisation? 
• How do leaders help or hinder the customer experience? 
• Why are most organisations designed to deliver lousy customer experiences? 
• And, what is a chatty check-out? 

These are just some of the many questions my guest, Professor Yves Van Vaerenbergh addresses in this week's show. As an award-winning expert on customer experience, Yves shares with us his insights and tips for how to get it right. 

He also answers the million-dollar question about customer experiences...

Whether you're working in an organisation or as an independent or freelance worker there's lots to learn.

So, why not head over to your favourite podcast channel and dive in...

Meet your host, Gerry Murray

Show Links

Connect with Yves on LinkedIn

Check out customer experience at The Kalepa Group

Make Better Talent decisions with Wide Circle

Enjoyed this episode? The Leading People Community is where these conversations continue to flourish. 

Free to join — Book reviews, Leading People Café recordings, Podcast episode previews, and a growing group of active HR and L&D professionals, leaders, and coaches who take their work seriously. 

Join the Leading People Community

Connect with Gerry on LinkedIn