On this episode of “The Building Code,” Zach and Charley are chatting with Catie Brown, a user researcher on the Data and Research team here at Buildertrend. Catie is an expert in collecting and analyzing customer feedback to determine areas of strength and where we can get better.

Tune in to the full episode to learn more about why we call ourselves a user-centric company and why we collect customer feedback on a daily basis. Hear about how we use this research to inform our important decisions and the improvements we make within the Buildertrend platform.