Learning Uncut

Katrina Moss from Shopify updates on the embedding of growth mindset in practices across the organisation, including as a key foundation for learning. One exciting new development in the work of L&D at Shopify is to support the effectiveness of work teams. The organisation is now digital by design, with teams spending very little time physically together. They are being very deliberate in ensuring that teams have a small number of well designed gatherings each year that build trust, connection and overall team effectiveness. Katrina walks us through how this body of work has built and the three-tier service offering from L&D to support work teams.

Host: Michelle Ockers

Transcript and related resources:

https://learninguncut.global/podcast/107/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series

This special edition of Learning Uncut is a sequel to season two of the Learning Uncut Emergent series – Taking Bold Action. In this season the Emerging Stronger Team, Michelle Ockers, Laura Overton and Shannon Tipton explored the strengths that L&D require to take bold action. We incorporated insights from this series into our public 2022 Emerging Stronger masterclass. Emerging Stronger is now an industry initiative which is supported by a number of partners across the industry who share our vision for smarter, bolder L&D. In this episode we hear from our partners and reflect on key themes from the podcast series and masterclass.

We also announce that we will be running an engaging series of roundtables exploring the application of Emerging Stronger practices and lenses. See show notes for information on how to join the roundtables.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/em29/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series

Sebastian Tindall from Vitality is a return guest. In episode 66 he spoke about their resource-led learning strategy. He returns to discuss how this strategy has evolved since late 2020, including the introduction of digital adoption platforms and expanded use of metrics to enable and demonstrate business impact. If you are serious about taking a business first mindset and impacting organisational performance in your role as a learning and development professional, you'll get a lot out of this conversation with Sebastian.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/106/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series

Kelly Hopkins joins us from Kathmandu to discuss how his small L&D team has taken big strides to support learning for their workforce of 1,800 people, many of whom are frontline staff in retail outlets. The most important element of their learning strategy is coaching, which they've enabled not only with technology but also with smart analog resources that are easy and effective to use in their retail workplace. Kelly describes what learning looked like when he joined the organisation almost seven years ago and how they've patiently and consistently built and embedded coaching into work.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/105/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series

In Episode 103 we spoke with Zoe Freeman about the Waka Kotahi New Zealand Transport Agency organisational learning strategy, titled 'Becoming a Learning Organisation.' She mentioned that she had worked closely with Claudia Faletolu, Kaitohutohu Mātua, Āheitanga Māori (Māori Strategy Advisor) in the Centre for Learning and Development at Waka Kotahi. Claudia joins us to discuss how Te Ao Māori (Māori world view) was deeply woven into this learning strategy.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/104/

Podcast information and more episodes: https://learninguncut.global/podcast/

Emergent:

Podcast information and more episodes:

https://learninguncut.global/podcast/?podcast_series=emergent-series

Becoming A Learning Organisation is the title of the Waka Kotahi New Zealand Transport Agency's learning strategy. Their learning strategy is their roadmap to becoming a high-performing learning organisation. Zoe Freeman, the Strategic Advisor in the Centre for Learning and Development, discusses how the strategy was created. Key aspects of their approach include deep engagement across the organisation, deliberate preparation of the L&D team, and being informed by Māori worldview. The result is a learning strategy that was created with the organisation, for the organisation and owned by the organisation.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/103/

Podcast information and more episodes: https://learninguncut.global/podcast/

In the spirit of reconciliation Learning Uncut acknowledge the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present.

Reconciliation is an important issue and piece of unfinished business in Australia. It is about strengthening relationships between Aboriginal and Torres Strait Islander peoples and non-Indigenous peoples, for the benefit of all.

In this episode we will hear about how Origin has been taking action on reconciliation since 2015. I'm joined by Brigitte Bin Awel who is a specialist consultant in Diversity and Inclusion at Origin, and Ian Crowhurst, the Head of Learning and Development and Talent for Origin. They introduce us to their Reconciliation Action Plan and the contribution of learning and development to building cultural awareness in support of their reconciliation efforts.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/102/

Podcast information and more episodes: https://learninguncut.global/podcast/

Helen Sedcole, the Chief People and Culture officer at Z Energy, discuss how they are approaching leadership and leadership development for a different future. There is no pushing people through standard modules and declaring that they are 'done.' Rather leadership development is seen as continuous process that it is part of everyone's work to take responsibility for and engage within the context of their work.

It's timely that I speak with Helen this week as it coincides with the L&D Innovation and Tech Fest in Auckland on 8-9 June 2022. This conference runs alongside the HR Innovation and Tech Fest. One ticket gets you into both. This is a really well curated conference, with several think tanks run every year with People and HR professionals to understand what challenges they face and what they really want to discover and learn about. Helen is one of a number of excellent speakers, many of whom are sharing case studies about experiences and solutions they've been undertaking on aspects of that we are grappling with in the People and Capability areas – such as diversity and inclusions, belonging and connection, wellbeing, and leadership.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/101/

Podcast information and more episodes: https://learninguncut.global/podcast/

Today's episode marks the milestone of Learning Uncut's 100th episode.

Nigel Paine joins us to mark this special milestone. He has a short conversation with our regular host, Michelle Ockers, about how she finds stories and guests, and puts the podcast together.

The first episode came out on the 12th of June 2018. Four years later, we've had 118 guests who have willingly talked about their work in L&D in their organisations. Thank you to every one of those guests, as well as the listeners from over 115 countries who make it worthwhile to continue sharing stories on Learning Uncut.

Michelle has personally selected a collation of excerpts from guests on five key themes that are important to L&D right now:

• Learning Strategy
• Business Value for L&D
• Data for L&D
• Live Online Learning Environments
• Communities of Practice

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/100/

Podcast information and more episodes: https://learninguncut.global/podcast/

Lil Ryan from Anglicare SA and James Stack from Obvious Choice discuss the use of a mobile learning app by frontline workers in the aged care sector. This story is an excellent example for those who are interested in using evidence informed approaches from learning science to improve the effectiveness of learning solutions in their organisation. The app used spaced repetition and retrieval practice to build the confidence and knowledge of aged care workers supporting residential dementia care patients.

Host: Michelle Ockers

Transcript and related resources: https://learninguncut.global/podcast/99/

Podcast information and more episodes: https://learninguncut.global/podcast/