Let's Vent Podcast

Let's Vent Podcast

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Let's Vent Podcast episodes

  • EP: 175 Catherine Bares w/ BDR - Effective Employee and Customer Communication

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    In this enlightening episode of our podcast, we are thrilled to welcome Catherine Bares, a renowned Profit Coach and Trainer from BDR. With a remarkable journey that took her from a dispatcher role to a General Manager before her current tenure at BDR, Catherine brings a wealth of experience and unique insights into the world of business development and employee engagement.


    We discussed:

    • The Employee's View When Acquiring A New Business
    • When To Tell Your Team About New Acquisitions
    • Bridging The Gap Between Two Businesses When It Comes To Customer Service
    • How To Become A Better Leader
    • How Do We Get More Referrals


    Join us for a session full of insights with Catherine Bares, where every minute promises to elevate your understanding of managing and growing your business.


    Find Catherine:
    On The Web: https://www.bdrco.com/
    E-mail: [email protected]
    Linkedin: https://www.linkedin.com/in/catherine-bares-8775b11a1/





    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    31 min
  • EP: 174 Michelle Myers w/ Pink Callers - Implementing EOS

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    In this insightful session, we sit down with Michelle Myers, the entrepreneurial force behind Pink Callers, a company revolutionizing how home service businesses operate by providing expert-insourced customer service representatives, dispatchers, and office managers.

    Michelle embarked on a journey to integrate the Entrepreneurial Operating System (EOS) into her business framework. Today, she shares the tangible benefits, the unexpected challenges, and the powerful lessons learned from this transformative experience.

    We discussed:

    • Recognizing That EOS Was Needed In Your Business
    • Getting Your Team Onboard With The EOS Changes
    • Taking Yourself Out Of Some Of The Roles You Were In
    • How Personal Relationships Change Pre and Post-EOS
    • Key Moments That Gave Her The Confidence To Do This

    Whether you're a business owner curious about EOS or someone interested in remote office solutions, Michelle's story is packed with valuable takeaways.


    Find Michelle:

    On The Web: https://www.pinkcallers.com/
    E-mail: [email protected]
    Linkedin: https://www.linkedin.com/in/michellelmyers/



    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 


    33 min
  • EP: 173 Lilah Jones w/ Google - Breaking Free From Normal

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    For this episode, we are thrilled to have the illustrious Lilah Jones, a beacon of inspiration in the corporate and academic realms. As the Head of ISV's & Marketplace Sales for North America at Google, Lilah has reshaped the landscape of innovation and partnership. 


    Coming from the roots of a family business, Lilah's story is one of determination, courage, and self-discovery. She shares with us the moments that led her to step away from the familiar and venture into the creation of a life uniquely her own. Lilah's journey is not just about business success but also personal growth and paving the way for others to follow.


    In This Episode:

    • Lilah’s insights on transitioning from a family business to a corporate giant.
    • The challenges and triumphs of carving out your own identity.
    • Strategies for leaders to initiate change and gear up for upcoming career seasons.


    Whether you're at the helm of a startup, steering a family business, or climbing the corporate ladder, her advice is invaluable for anyone looking to lead with impact and integrity.


    Find Lilah:

    On The Web: https://www.lilahjones.com/
    Linkedin: https://www.linkedin.com/in/lilahjones/



    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:

    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    35 min
  • EP: 172 Amberley Snyder - Turning Tragedy into Triumph

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    For this podcast from the Women In HVACR expo, we had the privilege of sitting down with keynote speaker Amberley Snyder. While not in the HVAC industry, her story of perseverance and overcoming obstacles is a testament to resiliency and never giving up. Her message pushes through to business owners and everyday people that we can find success even after setbacks.


    We discussed:

    • The Journey of Re-Learning How To Live Life
    • The Mental Game Of Overcoming Negativity
    • What Brought Her Back To Her Horses
    • Breaking Down Those Larger Goals To Manageable Steps
    • How To Stay Positive and Not Think About The What-Ifs


    Amberley is truly inspiring and continues to live her life on her terms. Listen to this incredible conversation and check out her social media to learn more about her and what she’s up to.


    Find Amberley:

    On The Web: https://amberleysnyder.org/
    Facebook: https://www.facebook.com/amberleylanasnyder
    YouTube: https://www.youtube.com/@AmberleySnyder
    Instagram: https://www.instagram.com/amberleysnyder/

    Netflix: Walk. Ride. Rodeo.



    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    24 min
  • EP: 171 Jackie Sorensen w/  Thorson Heating - Journey to Heating Industry Leadership

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    In this empowering episode, we dive into the inspiring story of Jackie Sorensen, a trailblazer in the heating industry and a pillar of her family's legacy at Thorson Heating. As the first woman in her town to attend a trade school, Jackie graduated top of her class and skillfully transitioned from a hands-on service technician to the savvy owner of the family business. 

    We discuss the hurdles she faced in a male-dominated field, her strategies for mastering the business realm, and the insights she has for aspiring women in trades. 


    Topics we covered:

    • Advice For Women Interested In Getting In The Trades
    • Establishing A Connection With Your Customers As A Woman
    • The Transition From Service Tech To Business Owner
    • How To Encourage A Healthy Family / Work Relationship
    • The Challenges of Running A Business

    Join us to hear Jackie's powerful narrative of perseverance, leadership, and transformation within the heating sector.


    Find Jackie:
    On The Web: https://www.thorsonheatinginc.com/
    E-mail: [email protected]
    Facebook: https://www.facebook.com/mechanical.miss/
    Instagram: https://www.instagram.com/jackie.hvacie/
    TikTok: https://www.tiktok.com/@jackie.hvacie




    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662

    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    22 min
  • EP: 170 Karen Crnkovich w/  DMC Service - A Journey from HVAC to the House

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    Join us in this inspiring episode of our podcast as we sit down with Karen Crnkovich, a seasoned entrepreneur and owner of DMC Service in Kansas. With over 13 years of experience in the trenches of the home service industry, Karen shares her unique insights into the challenges and triumphs of running a successful HVAC business. 

    But her ambitions don't stop there; Karen is channeling her expertise and passion for advocacy into a congressional run. Her mission? To amplify the voices of small home service businesses in the halls of government. 


    We discussed:

    • Changing The Narrative In A Company Under New Ownership
    • Growing Your Business With The Right People
    • Finding Resilience To Get Through The Hard Times
    • Stepping Away From The Business And Have Confidence It Will Run Well

    Listen in as Karen discusses her vision for policy reforms that support not just small business owners but also community members struggling with the costs of essential home repairs and replacements. Don't miss this conversation on leadership, perseverance, and the drive to enact real change.


    Find Karen:
    Support Karen!: https://kcforkansas.com/
    On The Web: https://www.dmcserviceinc.com/
    E-mail: [email protected]
    Facebook: https://www.facebook.com/DmcServiceInc
    Instagram: https://www.instagram.com/kchvacgirl/
    Linkedin: https://www.linkedin.com/in/karencrnkovich/




    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real-Time Marketing: https://realtime360.io/

    33 min
  • EP: 169 Crystal Williams w/ Lemon Seed Marketing - Building a Memorable Brand

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    Dive in as we explore the transformative power of marketing and learn how to turn your business into a compelling story that captivates and converts. During the Women in HVACR event, we sat down with the vibrant Crystal Williams, the mastermind behind Lemon Seed Marketing. 

    With her roots firmly planted in a trades household, Crystal brings a unique perspective on branding and storytelling for home services businesses. In this episode, she unpacks the essentials of creating a brand narrative that not only stands out but speaks directly to the heart of the customer. 

    We talked about: 

    • Step One For Building A Brand
    • Helping A Company Develop Their Brand Story
    • Brand Continuity and Owning Your Brand
    • Consistency During A Recession
    • How To Get Your Team On Board With Changes

    Whether you're a seasoned HVAC professional or just starting out, you'll walk away with actionable insights to energize your brand strategy. Don't miss out on these exclusive tips from a true industry trailblazer!

    Find Crystal:
    On The Web: https://www.lemonseedmarketing.com/
    Listen to Lemon Seed Marketing’s Podcast, From The Yellow Chair: https://podcasts.apple.com/us/podcast/from-the-yellow-chair/id1598195561
    E-mail: [email protected]
    Facebook: https://www.facebook.com/lemonseedmarketing/
    TikTok: https://www.tiktok.com/@lemon_seed_marketing
    YouTube: https://www.youtube.com/@lemonseedmarketing
    Linkedin: https://www.linkedin.com/in/crystal-williams-35835b114/



    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662

    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    36 min
  • EP: 166 Shauna & Josh Brown w/ On the Double Heating & Cooling - Double Your Success In The HVAC Industry

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    What a way to kick off November, then with Shauna and Josh Brown of On the Double Heating & Cooling. Based in Lubbock, TX. both Shauna and Josh have backgrounds in the home service industry and have brought that knowledge to their HVAC business. 


    It’s been quite the year for these two as they were able to find some great wins and momentum after a shaky start to the year. As a happily married couple, they were able to find the balance that their family and their business needed.


    During the show, we talked about:

    • Advice To Give Those Who Want To Go From The Truck to A Full Blown Business
    • Going Full-Time Into Business
    • Advice For Spouses Who Work Together
    • How To Talk To Your Partner Without Overstepping Boundaries
    • What Numbers Are The Most Important To Know For Your Business


    This was a great hour of non-stop conversation and fun. You surely want to sit back and give this a listen!


    Find Shauna & Josh:

    On The Web: https://callonthedouble.com/
    Facebook: https://www.facebook.com/callonthedouble/
    TikTok: https://www.tiktok.com/@call_on_the_double
    Email: [email protected]




    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/ 

    53 min
  • EP: 165 Jonathan Dean w/ American Plumbing Heating & Cooling - Navigating The Road To HVAC Success The American Way

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    Dive into our latest episode featuring the dynamic Jonathan Dean! As the esteemed president of American Plumbing Heating & Cooling, Jonathan and his team boast over a century of collective expertise in the trades. With their unmatched service signature, they've rightfully earned their reputation as top-tier home service providers.


    In this episode, we discussed:

    • What Is The Biggest Struggle With Building Businesses
    • Credit With Financial Institutions Vs. With Your Vendors
    • Building Your Confidence To Help You Fight Every Day
    • Dealing With Possible Bankruptcy
    • The Worst Mistakes In Marketing


    Don't miss this engaging conversation where we uncover the secrets behind their success!


    Find Jonathan:
    On The Web:https://www.americanphc.com/
    E-Mail: [email protected]




    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662


    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/

    58 min
  • EP: 164 Tommy Mello w/  A1 Garage Door Services - The Secrets To Building A Business Where Everybody Wins

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    In this riveting episode, we sit down with the entrepreneurial powerhouse, Tommy Mello. As the visionary behind A1 Garage Door Services, Tommy has carved out a remarkable niche in the home service sector. But his journey doesn't end there! He’s written two best-selling books, Home Service Millionaire and Elevate, and hosts his own podcast, The Home Service Expert Podcast.


    We discussed:

    • The Nail It Before You Scale It Mentality
    • The Biggest Obstacles He Faces
    • How He Stays So Focused On His Goals
    • How His Upbringing Molded Him To Be Goal-Focused and Not Money-Focused
    • What Principle Are Owners Most Weak In


    Whether you’re an aspiring entrepreneur, a seasoned business owner, or just love a good success story, this episode is packed with value!




    Find Tommy :


    Get a copy of Elevate: Build A Business Where Everybody Wins:
    https://angels.homeservicemillionaire.com/order-537068861647523872885


    Listen to The Home Service Expert Podcast: https://podcasts.apple.com/us/podcast/the-home-service-expert-podcast/id1341478446


    Join the Home Service Expert Facebook Group:
    https://www.facebook.com/groups/2732901080161138



    On The Web: https://a1garage.com/

    On The Web: https://homeserviceexpert.com/

    Facebook: https://www.facebook.com/A1GarageDoorService
    Facebook: https://www.facebook.com/thomasmello
    Instagram: https://www.instagram.com/officialtommymello/
    YouTube: https://www.youtube.com/user/A1GarageDoorService
    Linkedin: https://www.linkedin.com/in/tommymello/



    Join Our Group: https://www.facebook.com/groups/hvacrevealed
    Presented By On Purpose Media: https://www.onpurposemedia.ca/
    For HVAC Internet Marketing reach out to us at [email protected] or 888-428-0662

    Sponsored By:
    Chiirp: https://chiirp.com/hssr
    Real Time Marketing: https://realtime360.io/

    1 hr 4 min

About Let's Vent Podcast

From the publisher's feed

Welcome to the Let's Vent Podcast! We are here to unveil the BS you've been told that will help you run your home service business. We cut out the fluff and just deliver the goods of what's…