Economic conditions right are extremely difficult for some SMEs, now faced with downsizing to try and manage. But letting workers go is never easy. Change expert and employee engagement specialist Esther De La Cruz says handling termination with transparency, collaboration, and care can make a difficult situation more manageable for everyone involved. Esther explains her ‘Four Cs’ framework to help business owners and managers execute layoffs with compassion, maintain morale, and support both departing and remaining employees.

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