You need to celebrate your progress and take the time to review the progress and achievements so far this year.

In challenging circumstances, everyone will still have achieved something so it’s important to take the time to reflect, review and celebrate all the wins big or small.

Every step forward in your progress is taking you closer to your goals and the life you love.

 

KEY TAKEAWAYS

• Appreciate the small success and wins
• Take a moment to reflect on the positive progress and achievements
• Review what you can tweak to make progress even better.
• Everyone can make improvements, what can you improve on?
• Everyone has achieved something.
• Being here and present in the moment is a big win in itself

 

BEST MOMENTS

‘Take a moment to really appreciate the awesome stuff you have done’

‘It’s been a challenging year so the wins are even more special’

  

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Everyone should be excited about how far they have moved towards their targets in a very challenging time and as we come to the end of the first quarter of this year it’s a great time to reflect and review the progress you are making.

Look at what you are doing and review to see if you need to make any changes and take the time to reflect on what you have already achieved.

Take the time to look at what makes a difference to you and make the adjustments now to drive your progress forward across the year

 

KEY TAKEAWAYS

• There has been the opportunity to be very focused during the lockdown and when you are very focused you can see the progress.
• This is a good time to reflect on the progress you are making this year.
• You need to look at what you are doing and review to see if you need to make any changes
• Taking the time to reflect and review the first quarter of the year is vitally important
• Reviewing gives the opportunity to make adjustments moving forward ensuring you can meet your targets and goals for the year.
• If you review and find you haven’t made any progress yet this is a great time to make the changes you need and allocate focused time.
• You must not underestimate the impact of the small wins and the compound difference they make.
• If you record your progress you can see the journey towards your goals.
• You need to spend your time on the things that make a difference for you.
• Don’t forget to spend some time looking back at what you’ve achieved and the successes.

 

BEST MOMENTS

‘What do you need to tweak to improve the process to get what you want?’

‘Take a moment to appreciate how far you’ve come this year’

‘When you can see the progress it drives you forward’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When you work towards your goals it’s important to make them central to your decision making but you take a wider view what else can you learn that will support you in moving closer to achieving your goals and living the life you love?

 

KEY TAKEAWAYS

• Have you reviewed your goals, what’s your main focus?
• What are you trying to achieve this year?
• If you widen your view what other activities will be of benefit?
• What other additional elements can help you to reach your goal?
• Can you take a wider view and research what fringe activities can help?

 

BEST MOMENTS

‘Workout and research what activities will take your life to the next level’

‘Don’t just focus on the obvious”

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

When you work towards your goals it’s important to make them central to your decision making but you take a wider view what else can you learn that will support you in moving closer to achieving your goals and living the life you love?

 

KEY TAKEAWAYS

• Have you reviewed your goals, what’s your main focus?
• What are you trying to achieve this year?
• If you widen your view what other activities will be of benefit?
• What other additional elements can help you to reach your goal?
• Can you take a wider view and research what fringe activities can help?

 

BEST MOMENTS

‘Workout and research what activities will take your life to the next level’

‘Don’t just focus on the obvious”

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When you are focusing on your strategic goals it can be easy to not take the time to look at other learning but widening your view to include other side activities and learning can be what moves you to the next level.

With the right approach, you can give 100% to your core activity and widen your scope to include other learning that can make a difference and Gordon explains how to achieve this and move closer to the life you love.

 

KEY TAKEAWAYS

• When you are trying to move to the next level identify your main focus and then look at what else you can do to get you there.
• It can be easy to focus on the obvious and not look at additional aspects that will help you to get where you want to be.
• When you are looking at additional elements you need to research them and make sure you have trialled using them to access their impact.
• What are you aiming for in your life right now?
• Have you written down your strategic goals?
• You should be aligning all your decisions with your strategic goals.
• Are you focused on the obvious or have you widened your view to include the other things that you need to do to get you to the next level?
• What side activities can you focus on that will make a difference.
• The strategic goal is always the main focus but other side activities can make the difference
• Give 100% to your core activity and then widen your scope to include other learning that can move you to the next level.

 

BEST MOMENTS

‘What can you do to not only be learning the obvious but also about side activities that will help you to move forward?

‘You are still targeting the right things but widening your focus’

‘There are many things around the obvious that you can learn about’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To make things happen you need to understand what your priorities are and how to act on them.

To live the life, you love make a priority list, schedule time for planning and the preparation of activities along with time for learning because it’s all about understanding your priorities and taking action.

 

KEY TAKEAWAYS

• Have you got all your priorities written down?
• Have you separated your priorities from your non-essential tasks?
• Keep your ‘not to do now’ list available
• Dedicate time to the right activities
• Schedule in planning and preparation time.

 

BEST MOMENTS

‘Have you made a priority list?

‘Timetable and review so you are doing the right activities at the right time’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To get your priorities right you need to take the time to review everything you want to achieve so that you know what you want to achieve and when.

Gordon explains how to review what you want to achieve and decide on what you are giving priority to at any time along with great tips on how to plan dedicated time and be focused on your chosen priority.

When you plan and prepare you are able to prioritise and achieve the life you love.

 

KEY TAKEAWAYS

• Review what tasks processes and goals you want to make your priority.
• The key is to be able to identify your priorities
• Write down everything you want to achieve and decide on what you want to work on at any one time.
• Once you have a priority list ask yourself what do I need to do to make these things a priority?
• Schedule in dedicated time to work towards achieving your goals
• Dedicate time to the planning as well as the activity.
• What are the activities you need to dedicate time to so that you can achieve your goals?
• Dedicate a certain amount each week to learning new things
• Organise what you are doing so you spend the right amount of time on your priorities

 

BEST MOMENTS

‘What is the key thing you need to do to make a priority task happen?’

‘If you are not learning new things you are falling behind’

‘You need to plan your time so that you can achieve your goals’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

Are you making it all about the things or experiences in your life?

Gordon looks at how it can be easy to fall into the trap of making it all about the things in life and why it’s so important to keep your focus on having and planning for the experiences in your life if you want to live a life you love.

 

KEY TAKEAWAYS

Switch your focus to experiences.

There are a lot of experiences you can plan with family, friends or on your own.

It’s the experiences you will value when you are looking back not the things.

 

BEST MOMENTS

‘Sometimes you can fall into the trap of making it all about the things in your life’

‘Everyone can plan for experiences’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

Gordon looks at what is ultimately important in life because when people reflect back on their lives it’s always about the experiences not about the things.

The more experiences that are part of your life the more you are lifted moving forward in a life you love.

To be able to understand what will make you happy you need to understand what experiences bring you joy and make time for them to live the life you love.

 

KEY TAKEAWAYS

• Things are the physical items that we own but experiences are about sharing something with others.
• An experience is spending time with people you like creating memories and experiences
• When people look back on life they don’t regret not having things it’s the experiences they have missed.
• The more experiences you have the more you are lifted going forward in life.
• Make sure you take time for experiences and doing what you love and brings you joy.
• Differentiate between things and experiences.
• Any opportunity to give experiences to others is worthwhile
• If you shift your focus to experiences you can live the life you love

 

BEST MOMENTS

‘What experiences can you create for other people?’

‘Money won’t make you happy’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

Customer service is everything and understanding how to make the customer experience a positive experience is key.

You can self-assess your customer service to make sure you are giving the same great level of customer service to everyone and Gordon shares exactly how to achieve this.

 

KEY TAKEAWAYS

• Self-assess your customer service
• Do you give the same great customer service to every customer?
• Are you giving great customer service across all areas of your life?
• You can self-assess whether you are the employer or and employee

 

BEST MOMENTS

‘It’s good to have those conversations’

‘The customer experience is key’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Gordon uses two great experiences to explain the importance and effect of good and poor customer service.

Currently, good customer service is more important than it’s ever been and you can offer great service even if the customer is moving on and Gordon explains exactly what you should be doing.

You can review the level of service you are offering to everyone around you to understand more fully the value you are bringing across both your personal and business life.

 

KEY TAKEAWAYS

• Even if you are not continuing to work with a client or customer you need to finish the interaction in a positive way
• Everyone gets a difficult customer at some point but even in a negative situation, the customer is always right.
• Even if you can’t help a customer signposting the place they can get what they want means they are still having a positive experience.
• There is nothing wrong with firing a customer but it’s important to make the transition a positive experience.
• If you have not been able to provide the customer with what they want or met their expectations need you still want to work towards no review rather than a negative review.
• All points of contact contribute towards a positive customer experience.
• There is a customer experience in everything you do.
• Self-assessment is a vital tool in understanding the level of service you are offering to others.
• Ask yourself ‘Are you offering great customer service?’

 

BEST MOMENTS

‘With everyone’s lives in flux, good customer service is even more important’

‘Make sure a customer doesn’t leave you with a negative experience’

‘No review is better than a negative review’

 

VALUABLE RESOURCES

Life, Living It and Loving It podcast

 

ABOUT THE HOST  

 

Welcome to the life, living it and loving it podcast with Extreme Execution Coach Gordon Done. 

 

We don’t know about you, but we’re fed up of burning ourselves out and living in a state of survival. In this podcast, Gordon talks about his experiences and analyses them in an open and honest approach to discover hints and tips to help us “live a life we love”. 

 

Join us on the podcast to find the tools, tactics and mindset needed to unlock a life you love today."

 

Gordon is a certified Extreme Execution Coach who loves working with clients to understand themselves on a deeper level, helping them to optimise their performance and relationships with others so they can stop just surviving and start

living a life, they truly love.