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In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, from exceptional produce departments to well-maintained store facilities. Discover how SpartanNash's wholesale distribution, retail stores, and services for US military commissaries contribute to their mission of supporting independent grocers. Plus, learn about the role of AI and robotics in creating the smart store of the future.
Special thanks to VusionGroup for making all our NGA show coverage possible!
#SpartanNash #NGAconference #independentgrocers #grocerybusiness #retailstores #wholesaledistribution #USmilitarycommissaries #technologyimplementation #electronicshelf labels #ecommerceprograms #retailmedianetworks #customerservice #tallyrobots #smartstoreofthefuture #storetours #producedepartment #groceryfundamentals
By Omni Talk Retail4.7
100100 ratings
In this exclusive interview from the NGA conference, Amy McClellan, Chief Customer Officer, SpartanNash, shares her insights on how the company is helping independent grocers thrive in today's competitive landscape. With a focus on technology implementation, such as electronic shelf labels, e-commerce programs, and retail media networks, SpartanNash aims to provide solutions that enable independents to compete at scale. McClellan also emphasizes the importance of mastering grocery fundamentals, from exceptional produce departments to well-maintained store facilities. Discover how SpartanNash's wholesale distribution, retail stores, and services for US military commissaries contribute to their mission of supporting independent grocers. Plus, learn about the role of AI and robotics in creating the smart store of the future.
Special thanks to VusionGroup for making all our NGA show coverage possible!
#SpartanNash #NGAconference #independentgrocers #grocerybusiness #retailstores #wholesaledistribution #USmilitarycommissaries #technologyimplementation #electronicshelf labels #ecommerceprograms #retailmedianetworks #customerservice #tallyrobots #smartstoreofthefuture #storetours #producedepartment #groceryfundamentals

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