Ben & Stephen  answer your freight brokering questions and discuss:

• Handling extra costs like lumper fees and detention fees – when to charge the shipper
• Calculating fuel surcharges – is it built into the rate or added later?
• Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight
• Why do some brokers refuse to work with dispatch services?
• Dispatch services vs. family members – what’s the difference when representing a carrier?

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