Kai started in the industry in 1998 fresh from finishing his A-levels as the Office Junior in a single office independent company in Taunton. This was followed by a large national firm who took over the previous company but it wasn’t long before a change was required and in 2001 joined Bradleys in the Taunton office.

After 18 months he become the Branch Manager, Kai then ran the office until 2014 when he became the Group Marketing Manager. In 2019 Kai joined the Board of Directors of Bradleys. Kai and I discuss this journey, building relationships, training, recruitment, marketing, social and digital strategy, presentation and much more. 

Ian and I discuss his journey in Estate Agency starting as 19 year old, becoming co-branch manager at 21, Area Director, MD looking after 10 branches and then opening his own Agency with his partner Mike during lockdown in March 2020. We discuss his lessons in management, redundancy, empowering your team, culture, social media, videos, dress and much more.

Jeb Blount is the author of 12 books and the best book on prospecting "Fanatical prospecting."

Peter and I discuss his learnings from his first job, how Peter became an Estate Agent, his time at Foxtons, working with Jon Hunt and Marsh and Parsons. We discuss what it takes to be a top performer, culture, recruitment, high service, high fee, structure, discipline and his recommended book.

Daniel works with the best Agents in Australia. Daniel and I discuss what it takes to be a high performance agent, lead generation, overcoming fee objections, standards, communication, training, coaching, mentoring, accountability, consequences, resilience and his recommended books.

James, aged 25, came home from work one day and announced to his new bride, “I want to start my own agency, I think it could be really good, but we’ll have to eat beans and dry bread for a few years”. James and I discuss this, his company's vision "'to provide an outstanding bespoke service for each and every client' and much more.

One of my favourite books of 2020 has been Tiny Habits by BJ Fogg. My lunchtime learning guest was Mike Coulter.   Mike is a qualified and all fired-up to champion Stanford University Professor BJ Fogg’s ground-breaking, game-changing, Behaviour Design Models and Methods. Mike and I discuss behaviours, motivation, ability, prompts, feeling good and everything big started small. 

Asad, Charlie and I discuss their recent Land and New Homes collaboration, collaboration between Agents in general, implementation, recruitment, squeezing the lemon and much more.

Andrew and I discuss currently what is happening in the mortgage market, rates, products, mortgage holidays, furlough, first time buyers, buy to let investors, second homes, holiday lets, surveyors, house price growth and educating your buyers as to what documentation is needed.

Having worked in the UK as an Agent with Barnard Marcus, KFH, Chestertons and a Director and Board Member of Winkworths, James then moved to Australia to work with Raine & Horne. James and I discuss the similarities and differences between the two countries, vendor paid advertising, lessons from lockdown, how to add value, tech and much more.