Making Dough Show | Restaurant Show

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

Watch: Ways to Exceed Customer Expectations | How to Improve Restaurant Service

https://youtu.be/slRcATCbbGU

Watch: HOW TO FIRE someone gracefully in less than 3 minutes | Restaurant Management Tips https://youtu.be/Kb4WXdFt-9w

Watch: Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips

https://youtu.be/qb91o51A6to

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips

https://youtu.be/uuL-uhkOpKA

In very few cases, we discern and decide to fire a client. But the question is, when and how to do it? How to fire a customer elegantly? Is there even a way to fire a client nicely?

In the restaurant industry, we are dealing with people. People are delicate. We need to handle things accordingly to make sure we maintain our company character and culture. We are courteous, friendly and we are firm!

Firing a client is not an easy decision. But sometimes, it just needs to happen. And in our company, it needs to be done quickly (less than 3 min). NO details provided, and it must end positively!

In a previous training video, we talked about how to terminate a team member. Our topic for today, how to elegantly fire a client, will be very similar. Please watch until the end to find out the 4 Quick Steps to Firing a Customer.

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Download for FREE: Restaurant Marketing System Assessment

https://mds.mykajabi.com/assessment

Watch: How to be MORE PRODUCTIVE as a Team | Restaurant Management Tips

https://youtu.be/_3IIstwWfZw

Watch: HOW TO FIRE someone gracefully in less than 3 minutes | Restaurant Management Tips https://youtu.be/Kb4WXdFt-9w

Watch:Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips

https://youtu.be/qb91o51A6to

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips

https://youtu.be/uuL-uhkOpKA

How to exceed customer expectations?

Last week, I published a video with our restaurant's managerial staff as we talked about how to be more productive as a team. Today, I'm with my team again. This time, I'd like to share with you our training session on ways to exceed customer expectations. Being in this customer-oriented industry, constantly finding and implementing different ways to improve restaurant service is indispensable.

Please watch this video until the end so you could learn from our team the best ways to exceed restaurant customer expectations and how we apply those in our daily operations in our restaurants.

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Download for FREE: Restaurant Marketing System Assessment

https://mds.mykajabi.com/assessment

Watch: HOW TO FIRE someone gracefully in less than 3 minutes | Restaurant Management Tips https://youtu.be/Kb4WXdFt-9w

Watch: Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips

https://youtu.be/qb91o51A6to

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips

https://youtu.be/uuL-uhkOpKA

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant?

https://youtu.be/qMyMvJ-S67I

How to be more productive as a team?

Today, I will be sharing with you a quick training I did for our restaurant staff.  We talked about various things we can do to keep our productivity high as a team. In this training, you will learn the different steps and productivity tips we execute in the workplace to keep every team member productive and motivated.

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Download for FREE: Restaurant Marketing System Assessment

https://mds.mykajabi.com/assessment

Watch: Effective Workplace Cell Phone Policy for Restaurant Staff | Restaurant Management Tips

https://youtu.be/qb91o51A6to

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips

https://youtu.be/uuL-uhkOpKA

How to terminate a team member gracefully? Terminating an employee is probably one of the most painful scenarios you could ever encounter as a manager. But we need to do what we need to do.

In our restaurant, we usually terminate a team member because of poor performance. In today's Making Dough Restaurant Show episode, I'll share with you the arts and science of how to terminate an employee professionally.

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Restaurant Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Watch: Restroom Policy for Restaurant Employees| Restaurant Management Tips

https://youtu.be/uuL-uhkOpKA

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant?

https://youtu.be/qMyMvJ-S67I

Watch: How to delegate tasks effectively | Restaurant Management Tips

https://youtu.be/vxMv_DVMFfY

Watch: How to motivate an introvert employee | 3 Customer Service Tips for Introverts

https://youtu.be/sRGoErJWZtw

Who doesn't love their cell phone? Everybody uses cell phones everywhere. But this becomes an issue when employees use cell phones even at work unnecessarily.  For restaurants, this problem requires special attention.

Generally, companies will limit using cell phones at work for two main reasons: for safety and interference with business. In restaurants, for instance, casual cell phone usage among kitchen staff can lessen the speed of food preparation, while servers using cell phones can disrupt diners. Here are a few practical tips for employees not to abuse using cell phones on our Making Dough Restaurant Show episode today!

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

#restaurant

#restaurantmanagement

#restaurantmarketing

#restaurantmanager

#makingdoughshow

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant?

https://youtu.be/qMyMvJ-S67I

Watch: How to delegate tasks effectively | Restaurant Management Tips

https://youtu.be/vxMv_DVMFfY

Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity

https://youtu.be/nZ48pvWiw80

Watch: How to motivate an introvert employee | 3 Customer Service Tips for Introverts

https://youtu.be/sRGoErJWZtw

What do you do when some of your employees go to the restrooms just a few minutes before they clock out, and they stay there for 10 to 20 minutes? (This is on top of their restroom breaks throughout their shifts).

This is the question from Francisco we're answering in today's episode of the Making Dough Restaurant Show.  And I'm giving away five practical tips that we can apply to solve this issue among restaurant employees.

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Watch: 5 Staff shortage solutions | How to increase job applicants in your restaurant?

https://youtu.be/qMyMvJ-S67I

Watch: How to delegate tasks effectively | Restaurant Management Tips

https://youtu.be/vxMv_DVMFfY

Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity

https://youtu.be/nZ48pvWiw80

Watch: Employee Onboarding Management Tips | How to Onboard a New Employee

https://youtu.be/EWv2ixnbENw

Let's talk about customer service and being an introvert. In the restaurant industry, where we deal with customers every day, having good customer service skills is a must. It seems easy for extrovert employees, but how about for introverts? How can you motivate an introvert employee to provide exceptional customer service to your guests?

Here are three practical tips for introverts to improve customer service:

-Always smile

-Be courteous

-Be enthusiastic

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough!

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​

#restaurantmanager​

#makingdoughshow

Watch: How to Manage Time I Avoid Biggest time wasters that kills productivity

https://youtu.be/nZ48pvWiw80

Watch: Employee Onboarding Management Tips | How to Onboard a New Employee

https://youtu.be/EWv2ixnbENw

The service and hospitality industry, particularly the restaurant industry, has been facing severe staff shortage problems for the past months. During the peak of the pandemic, thousands of restaurants have shut their doors permanently. Now that things are more relaxed, many restaurants are hiring, but they struggle to find job applicants because of staff shortages in the hospitality industry. 

In this Making Dough Show episode, I'm diving into details about five practical tips on how to increase job applicants in your restaurant: 

- Maximize EVERY channel

- Speed it Up

- Pay more, demand more! 

- Signing Bonus!

- Our Summer Hunger Games

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! 

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​ 

#restaurantmanager​

#makingdoughshow

Download for FREE: Restaurant Location Assessment Guide | Free pdf download

https://mds.mykajabi.com/RestaurantLocationAssessmentGuide

Watch: Free up 2 HOURS a day | Time Management Tips 2021

https://www.youtube.com/watch?v=nZ48pvWiw80&t=20s

Watch: 5 Restaurant Partnership Advice You Need To Know | Restaurant Management Tips

https://www.youtube.com/watch?v=HDeXS5ZXdcM&t=651s

How to delegate effectively? As a restaurant manager, how do you delegate tasks among your team members, and how do you make it comfortably?

In this episode, I'll be giving you three tips on delegation of tasks and how you can be very comfortable asking people to do different things. Delegating work is a skill you must develop to achieve proper team task management. We know that managing a restaurant can be very stressful and overwhelming, and the key to getting things done is to delegate. Follow these three simple steps if you want to delegate effectively:

1. Help them help the team and customers. 

2. Ask questions

3. Be courteous

Want to learn more about owning a profitable restaurant business and how to run a restaurant successfully? Subscribe to the Making Dough Show and get weekly tips on restaurant marketing and restaurant management! Let's make some dough! 

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurant​

#restaurantmanagement​

#restaurantmarketing​ 

#restaurantmanager​

#makingdoughshow

Watch our FREE Training on: Respond to Reviews with ChatGPT in 15 Minutes a Week

https://mds.mykajabi.com/opt-in-49c1800d-ea26-4686-963b-7728943b5463

Watch: 5 Restaurant Partnership Advice You Need To Know | Restaurant Management Tips

https://www.youtube.com/watch?v=HDeXS5ZXdcM&t=651s

Watch: Employee Onboarding Management Tips | How to Onboard a New Employee

https://www.youtube.com/watch?v=EWv2ixnbENw&t=42s

Watch: 4 Effective Performance Management Tips | Restaurant Management Tips

https://www.youtube.com/watch?v=ocvvL3WIu-I&t=108s

In this video, we'll see Making Dough Show's host Hengam Stanfield, presenting about the biggest time wasters and giving some time management tips during the local Chamber of Commerce luncheon meeting. 

Hengam, alongside her husband, is the owner of Mattenga's Pizzeria in Schertz and O'Connor, Texas. She is a small business advocate, an electrical engineer, and an elected Chamber board chair.

Want to learn more about a profitable restaurant business and how to run a restaurant successfully? Subscribe to Making Dough Show and get tips on restaurant marketing and restaurant management regularly! Let's make some dough! 

LET'S CONNECT:

SUBSCRIBE to our YouTube Channel: ⁠https://www.youtube.com/@makingdoughshow⁠

SUBSCRIBE to our Podcast: ⁠https://podcasters.spotify.com/pod/show/makingdoughshow⁠

CONNECT on Linked-In: ⁠https://www.linkedin.com/in/hengamstanfield/⁠

#restaurantpartnership​

#restaurant​

#restaurantmanagement​

#restaurantmarketing​ 

#restaurantmanager​

#makingdoughshow