Making Dough Show | Restaurant Show

The BEST Restaurant Employee Retention Strategy | Restaurant Management

https://youtu.be/itsHHBt8f5U

How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc

Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM

Restaurant Owner: How to get a RAISE

https://youtu.be/wtcoybTRTzA

37 Restaurant Systems | Restaurant Owner Tips

https://youtu.be/OAHE8zfFFNs

As a restaurant owner or restaurant manager, how do you usually conduct coaching poor performance of your employees? 

Today is a special edition of Making Dough Show as we're about to answer a restaurant management inquiry from Joseph, who submitted a message through our website. 

His question is about one of his employees who has been working in their restaurant business for three years. This employee, according to him, has a bad habit of complaining about their guests all the time, and Joseph would like to know what he can do about it. 

So basically, Joseph is asking for guidance on how he can approach or coach his employee. We all know that managing your people is one of the foundations of how to run a restaurant successfully. 

As a restaurant owner, you must ensure that you implement proper coaching and training for your employees for them to perform on their jobs at their best. Each member of our team must have the right skills, attitude, and behavior because it contributes to the success of our businesses. So, we must be very aggressive and obsessive about protecting the culture of our company.  

Don't miss our Making Dough Show's episode today for you to get valuable tips on coaching your people. Please tune in for your weekly dose of restaurant marketing, restaurant management, and restaurant business tips! Please give us a like, comment, and subscribe! Let's make some dough! 

#restaurant

#restaurantmanagement

#restaurantmarketing 

#restaurantmanager

#makingdoughshow 

Download for FREE: Restaurant Marketing System Assessment

https://mds.mykajabi.com/assessment

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU

How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc

Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM

Restaurant Owner: How to get a RAISE

https://youtu.be/wtcoybTRTzA

How to run a restaurant successfully? Have you ever heard yourself calling your restaurant business, "My baby?" Because like a baby, it requires a lot of care, and we have to provide all the needs every hour.

However, instead of seeing your restaurant business as a baby, I challenge you to view it as a machine! Just like a car, it is a big system, and within it are micro-systems that work together for it to run suitably. You use the gas and brake pedals to control it.

As a restaurant owner, you want the restaurant to be working more like a machine that does not need you for every little thing.

Today, I'll be sharing with you 37 systems that we've been working on for our restaurant for the last six years. These systems tremendously helped us not be slaved off our business - to run a profitable restaurant that does not run us.

Do you want to know how we continuously grow our restaurant into a machine of success? Then, keep watching to know our best restaurant management tips! Let us help you in starting a restaurant business or how to run a restaurant successfully.

Please make us your weekly habit, give us a like, comment, and subscribe for more restaurant marketing, restaurant management, and restaurant business tips! Let's make some dough!

#restaurantmanagementsystem #restaurantmanagementtraining  #restaurantmanagementtips #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #makingdoughshow

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU

How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc

Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM

If you are a restaurant owner, how do you feel when employees ask for a raise because they are doing good in their jobs?

When you are having a salary negotiation with a worker asking for a raise, what could be your basis for granting it? Remember, we should not give an increase in salary just because someone is good at their designated job - because we expect them to perform well anyway, right? We only provide a raise if they do new things apart from what they have signed up for, or in other words if we give them new tasks or responsibilities.

But what if you, as a restaurant owner, think about how to ask for a raise? The same thing applies to you. If you continue to do the same thing for the last few months, that shouldn't warrant you to get a raise? You must be working on solving more significant problems.

If you desire to give yourself a raise as a restaurant owner, if you want to grow your sales or have outstanding results, you need to shift and work on new things.

What is your thought on this? Please put that in the comments section! Don't forget to give us a thumbs up if you liked this video. SUBSCRIBE for a weekly dose of restaurant marketing and restaurant management tips to increase restaurant sales! Let's make some dough!

#restaurant

#How To Ask For A Raise

#Salary negotiation

#restaurant owner

#restaurant marketing

#restaurant management

#how to start a restaurant

#restaurant owner

#restaurant promotion

#how to start a restaurant business

#restaurant management tips

#increase restaurant sales

#makingdoughshow

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU

How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc

Turn Complaining Customers Into Loyal Guests | Recover From Complaints https://youtu.be/9pZ_7I_BEEM

Welcome to another episode of Making Dough Show! For the past few weeks, we've been dealing with how to handle complaints as part of ensuring restaurant customer service.

Today, we're continuing with our series on how to deal with complaints and customer service! Every restaurant server must know what to do when a guest complains. It should be part of their customer service training. So I'll be talking about five ways on how to reduce guest complaints:

Again, folks, I want to thank you for always tuning in! Please keep watching and share this channel with your friends and succeed in your restaurant business! Make us your weekly habit, give us a like, comment, and subscribe! Let's make some dough!

#restaurantcustomerservice #customercomplaints #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #makingdoughshow

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU

How to Handle Customer Complaints | The Right Way https://youtu.be/6GsBfQ1R-Gc

For the past few weeks, we've been talking about ways on how to improve customer service to ensure an excellent customer experience in our establishments. Part of this is identifying customer complaints and how to handle them. So, in today's episode, we are going to discuss turning angry customers not only into happy but also to loyal guests:

Yes! It's possible to convert that "customer from hell" into a customer evangelist who can be loyal to you until eternity. Every complaint can be an opportunity to gain a guest's allegiance! Don't miss watching Making Dough Show today to learn how!

Thank you so much for tuning in! We're on our road to 2k subscribers! Please help me share this channel with your pals for them to make more dough in their business! We publish new episodes weekly! So if you love this video, please give us a like, comment, and subscribe!

#restaurantcustomerservice #customercomplaints #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #makingdoughshow

5 Common Restaurant Complaints | And How to Respond to Guest Complaints https://youtu.be/p_ROZqRSSCU

Please visit our website www.makingdoughshow.com

Previously, we talked about the five most common customer complaints that we receive in the restaurant. For today's show, I'm going to share with you some key pointers on how to convert a complaining customer into a loyal guest. Is it possible to turn an angry customer into a happy customer?

Customer complaints are crucial to any business. Do you know that you can calculate the lifetime value of your customers? Do you want to learn about the Art and the Science of resolving customer complaints and how it can lead to customer loyalty?

Then, don't miss watching this episode, and be with me until the last minute of this video! Master on how to handle customer complaints!

Thanks a bunch for your support! We're on our way to 2k subscribers! Please share this channel with your friends and colleagues to help them make more dough in their business! Tune in for another Making Dough Show episode next week! If you like this video, please give us a thumbs up, comment, and subscribe!

#restaurantcustomerservice #customercomplaints #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #makingdoughshow

What are the most common customer complaints you receive in your restaurant?

Customer complaints are inevitable in every business. Perhaps, restaurants are one of the most susceptible establishments where you get to experience guest complaints every day. From a mild issue that can make a customer say it politely, to a severe problem that can escalate to an angry customer, anything can happen within a snap of a finger.

But what does a customer complaint mean? How to handle customer complaints? Ultimately, it is a gap between a customer who is expecting our food or service, and our failure to meet that expectation.

In today's show, we are talking about the five most common restaurant complaints and solutions, such as:

❌Wait time (speed of service)

❌Order inaccuracy

❌Dirty Restrooms

❌Friendly servers (greeting)

❌Poor Handling of our Customer Concerns

Thanks a million for your continued support! Please tune in for another Making Dough Show episode next week! If you love this video, please give us a like, comment, and subscribe. Let's make some dough!

#restaurantcustomerservice #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #beatcoronavirus #makingdoughshow

It isn't a secret that Making Dough Show's host, Hengam Stanfield is a restaurant owner, herself. Consequently, the industry she belongs to has been hit hard by the coronavirus, crippling various businesses worldwide.

In today's show, John Carpenter of Snelling Hospitality put a spotlight on our very own Hengam Stanfield. Let's see and learn how Hengam and her family were able to weather the storm in this exclusive interview by John.

Thanks a bunch for tuning in for another Making Dough Show episode! Please don't forget to give us a like, comment, and subscribe. See you again next week for more restaurant owner tips! Let's make some dough!

#restaurantcustomerservice #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #beatcoronavirus #makingdoughshow

Download: The Ultimate Restaurant Marketing Guide and all our FREE Resources at https://www.makingdoughshow.com/resources

In today's show, we are giving you five tips to improve restaurant customer service.

You may have a great team to provide great customer service in your establishment. However, you know that there are always areas to improve when it comes to customer service.

Customer service is a very significant aspect of the industry we are in, so if you are a restaurant owner or restaurant manager aiming to more high-grade customer service in your business, this show is for you!

Please don't forget to give us a like, comment, and subscribe. Thanks a lot and stay tuned for another Making Dough Show episodes next week for more restaurant owner tips! Let's make some dough!

#restaurantcustomerservice #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #beatcoronavirus #makingdoughshow

How do you train your staff for restaurant customer service?

In our last week's episode "10 Restaurant Customer Service Standards | Customer Service Tips," https://youtu.be/WgqjHQjwFTw, we addressed the importance of setting standards to improve customer service in your establishment.

Today, we are focusing on one of the most significant components to ensure that excellent customer service in your restaurant will ALWAYS be present! TRAINING YOUR STAFF! I'll be giving you five tips on equipping your people more effectively.

Please watch this episode of Making Dough Show if you are a restaurant owner or restaurant manager to better customer service in your business! Don't forget to give us a like, comment, and subscribe.

Thanks to you and stay tuned for another Making Dough Show episode soon to get more restaurant owner tips! Let's make some dough!

#restaurantcustomerservice #restaurantownertips #restaurantowner #restaurantindustry #restaurantmanagement #restaurantmanager #restaurantbusiness #beatcoronavirus #makingdoughshow