Manndatory Listening

Manndatory Listening

By The Mann GroupBusinessManagement
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Manndatory Listening episodes

  • GPRA with Dan: Agreement on Approach
    It takes more than training to effectively implement change, and it begins with Agreement on Approach. Dan and Kent talk through why it's important to get alignment before you train your employees, hope versus causal management styles, and one entertaining story involving a millionaire and a bathroom.
    29 min
  • Productivity Tips From a [Former] Freelancer
    Self-employment requires a whole host of skills familiar to entrepreneurs like self-disciple and self-awareness (yup, lots of "self"). Emily shares lessons learned from the freelance road on productivity, prioritization, and when to say "no" that are applicable to leaders, business owners, and entrepreneurs.
    26 min
  • Cadence & Motivation: Tapping into Your Employees' Potential

    Everyone's different, especially when it comes to communication styles and approach to tasks. It takes a savvy leader to set aside judgements and emotions in order to hire and coach with those individualities in mind—Leslie and Kent help you learn how to do so in the latest episode of Ma

    29 min
  • Cadence & Motivation: Tapping into Your Employees' Potential

    Everyone's different, especially when it comes to communication styles and approach to tasks. It takes a savvy leader to set aside judgements and emotions in order to hire and coach with those individualities in mind—Leslie and Kent help you learn how to do so in the latest episode of Ma

    29 min
  • Crafting the Job: Hiring with Competencies and Expectations

    The first step to hiring the right person for the job is to define it. Leslie and Kent chat about how to craft a job description that goes beyond words—including expectations, competencies, and priorities—in order to hire well, plus discuss how to avoid the perils of hiring with urgency and assumptions.

    32 min
  • Fountain of Youth: Hiring Young in Specialty Retail

    We've heard all the excuses why you're not hiring high schoolers: they're not responsible, they don't have the experience, they're on their phones, they can't focus. But what about the reasons why you should hire high schoolers? Eileen Urtz of A Runner's Mind shares the many pros—like cultivating diversity and encouraging community—of hiring young, and dismantles those false cons, too.

    32 min
  • Your Customers Are Calling: Net Promoter Score

    Do you know what your customers think of your business? Unless you've cracked the mind-reading case, the best way to accurately understand the perspective of your customers and how to make them happy is the Net Promoter System. We talked with Steve Beheler of Spokes Etc. on how they've used and adapted NPS to receive precise and applicable feedback from their customers.

    28 min
  • Your Customers Are Calling: Net Promoter Score

    Do you know what your customers think of your business? Unless you've cracked the mind-reading case, the best way to accurately understand the perspective of your customers and how to make them happy is the Net Promoter System. We talked with Steve Beheler of Spokes Etc. on how they've used and adapted NPS to receive precise and applicable feedback from their customers.

    28 min

About Manndatory Listening

From the publisher's feed

WE'VE GOT A LOT TO SAY—THAT'S WHY WE MADE A PODCAST.