Want to increase trust, access new markets, boost customer retention, and bring in more big-spenders? That's what consistent branding is all about. Learn why consistent branding matters (and why it can't be based on a single initiative) in this week's episode with VP of Marketing Emily Glaser.

Your brand story is much more than just your marketing message. VP of Marketing Emily Glaser explains how your brand story impacts all aspects of your business, from hiring to store layout, and shares applicable tips for defining and replicating your own message, including revelatory q's and queues for adaptation.

Late last year The Mann Group experienced the best kind of culture shock when we hosted Mann U with PrimaFit in Jakarta, Indonesia. The lessons we learned were many (including quite a few on the merits of good air travel), but perhaps most important was the cultural prioritization of JWD—jobs well done—in Jakarta.

Late last year The Mann Group experienced the best kind of culture shock when we hosted Mann U with PrimaFit in Jakarta, Indonesia. The lessons we learned were many (including quite a few on the merits of good air travel), but perhaps most important was the cultural prioritization of JWD—jobs well done—in Jakarta.

The music retailers play sets the scene for customer's interactions, including their purchasing decisions (did you know that 30-40% of folks surveyed would negatively respond—ie, leave—a store with no music?). We sat down with Brian Hawkins of Fixture Lab to discuss the importance—and legalities—of your preferred tunes.