Sept 10, 2021

The Mass Business Podcast

Season 1, Episode 10 – Learning From Your Online Community, with Shannon Giordano

In today’s episode, we have Shannon Giordano talking to us about business coaching, being involved in Facebook groups of like-minded people, and the challenge of finding the right systems and processes to put in place to grow your business. Shannon is a social media marketing consultant who believes in using social media for good. Shannon tells us about discovering her gifts and as usual, we also talk about building authentic relationships and continuing to find ways to educate ourselves. Are you ready? Let’s go!!

Resources mentioned in this episode – 

TagOmatic      17Hats     The Lazy Genius Way – Kendra Adachi

Contact Shannon – 

SerendipitySocialMedia.com     Instagram    [email protected]

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com     Visit Us On Facebook    Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Shannon Giordano-audio

Tue, 8/10 10:07PM • 37:13

Matt Ward 00:00

Hey, welcome back to Episode 10 of the mass business podcast. I’m your host, Matt Ward. And today we have a special guest for you. Shannon Giordano, from Serendipity Social Media. Shannon would tell you she’s not a digital native. But she loves social media when it’s used for good, to connect us, to share authentically, and to build relationships. What she gets out of bed four in the morning other than her three year old chinook, Gracie, and the need to get her teenage boys after school is helping midlife women, business owners, and entrepreneurs put a plan in place to build social media community that they dream up. Today we’re going t

Sept 9, 2021

The Mass Business Podcast

Season 1, Episode 9 – Consistency & Patience Leads To Sales, with Tom O’Hare

Episode 9 brings us a talk with my friend Tom O’Hare. Tom founded Get College Going to help students, parents and young adults achieve educational goals after high school. He focuses on helping families find the right educational path for the right reason, at the right school, and for the right investment. He tells us about how he gets his name out there to find clients and about how the work you do today can pay off 6 months from now. Tom and I talk about the power of information and the trust we need to have in our referral partners as well as their trust in us. This conversation is all about education and learning, patience, & more. Are you ready? Let’s go!!

Resources mentioned in this episode –

Grammarly     Psychology Today – Blog

Contact Tom –

[email protected]   GetCollegeGoing.com    617-240-7350  

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast     Visit Us On Facebook     Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Tom O’Hare

Matt Ward 00:00

Hey there, welcome to the mass business podcast. My name is Matt Ward, I am your host. Today we have a great guest for you. My good friend Tom O’Hare from Get College Going. Tom founded Get College Going to help students, parents and young adults achieve educational goals after high school. He focuses on helping families find the right educational path for the right reason at the right school for the right investment. Tom is a parent of four and has held consulting and management roles in higher education, financial services, recruitment, and served as the director of enrollment at a private high school. He’s a contributor and instructor with pivotal college years and online college planning portal. He’s worked throughout Greater Boston, Massachusetts, New England and virtually across the United States. Please sit back. Enjoy the conversation with my good friend Tom O’Hare. Are you ready? Let’s go

Sept 8, 2021

The Mass Business Podcast

Season 1, Episode 8 – Mutually beneficial Relationships Through Networking, with Ashley Dotchin

Today, I have a conversation with episode 8 guest, Ashley Dotchin. She’s an estate planning attorney who is passionate about helping families create happy, secure futures, knowing they left behind a legacy that goes far beyond money. Ashley and I discuss challenges she’s learned from in her early years of working for herself and why it is so important to educate and follow up with your referral partners and networking contacts. Also, we touch on why the networking piece is such an important one because just having a website is only the first piece of the puzzle. Ashley tells us why she goes into a networking event with no agenda and gives us tips on hiring a business coach. Are you ready? Let’s go!!

Resources mentioned on this episode –

AppointmentCore     InfusionSoft Email Marketing

Contact Ashley –

617-716-9715      DotchinLaw.com    [email protected]

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com    Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward 00:01

Welcome to episode eight of the mass business podcast. My name is Matt Ward. I am your host, professional speaker, author, and referral consultant. And today we have a fantastic guest for you. Her name is Ashley Dotchin. Ashley has chosen to focus on estate planning, after watching her dad and uncle navigate the probate process and witnessing firsthand how important planning is to families. She is passionate about helping families create happy, secure futures, knowing they left behind a legacy that goes far beyond money. She’s also been featured in money geek, the confident retirement, Liz on biz, and now the mass business Podcast. On a more personal note, she’s a mom to two young children who loves going to the beach, traveling, and reading business books, like my book, more word of mouth referrals, lifelong customers, and raving fans. Please join me in welcoming Ashley to our podcast. Are

Sept 7, 2021

The Mass Business Podcast 

Season 1, Episode 7 – The Value Of Self-Educating, wth Shannon Ortega

Our guest for episode 7 is Shannon Ortega and keeping with the theme of season 1 which is “Educate Yourself”, he shares with us his experience of building his business as a mostly self-taught photographer and videographer. Shannon tells us why he’s big on building relationships and how & why he avoids being too “salesy”. We talk about why it’s important to keep educating yourself as well as your referral partners and how Shannon found his ideal type of referral partner. Are you ready? Let’s go!!

Resources mentioned on this episode – 

17 Hats

Contact Shannon – 

[email protected]     FullFrameMediaLLC.com    Facebook

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com    Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Shannon Ortega-audio

Matt Ward -00:00

Hey folks, welcome back to the mass business podcast. My name is Matt Ward and I am your host. This is where we talk about small business growth and understanding networking and referrals. I’m excited to bring you a great guest today, Shannon Ortega. Shannon runs a team of creatives who believe that stories speak a universal language. Through compelling videos and photography. They help businesses weave a story that gets real results. If you want to hear Shannon, you better be ready. Are you ready?

Let’s go.

Intro – 00:47

Welcome to the mass business podcast where small business owners, also known as risk takers share their stories about the growth of their business and themselves. Our interviews and our content is focused on growing a small business and understanding networking and referrals. I say it all the time. And I’ll say it again today. You never know where your next referral will come from.

M – 01:19

Hey, Shannon Ortega. Thanks for joining us. I greatly appreciate it.

Shannon Ortega – 01:24

No, thanks for having me. I’m super excited.

M – 01:27

Oh, look at that. Barry White voice you got going on. I wish I had a voice for a podcast or YouTube channel video right? blessed with ha Look at that. Now do you work? Do you do y

Sept 6, 2021 

The Mass Business Podcast

Season 1, Episode 6 – Rising Above Noise, With Susan Finn

In today’s episode, Susan Finn and I sit down for a chat about how she keeps her energy raised to benefit her business growth. Susan is a digital marketing strategist who has created the “Rise Above Noise Five-Pillar Process”, which offers heart-centered entrepreneurs a step-by-step guide to create a digital marketing strategy that saves time and attracts clients. We talk about how Susan is able to truly listen and focus on her clients while using the Pomodoro method to compartmentalize her time. We talk about knowing your “Why” and some of the benefits of outsourcing. Are you ready? Let’s go!!

Resources mentioned on this episode –

Toggl Time Tracking     Acuity Scheduling     Dubsado    Book Like A Boss

Business Made Simple – Donald Miller      Amy Porterfield’s Digital Course Academy

Contact Susan – 

Instagram     Rise-Above-Noise.com     Rise Above Noise FB Group https://www.riseabovenoise.com/

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com      Visit Us On Facebook    Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward – 00:01

Welcome to the next episode of the mass business podcast. My name is Matt Ward. I am your host, I am happy to bring you a fantastic guest today, my friend Susan Finn. Susan has created the “Rise Above Noise Five Pillar Process”, which offers heart-centered entrepreneurs a step-by-step guide to create a digital marketing strategy.

Sept 3, 2021

The Mass Business Podcast

Season 1, Episode 5 – Visibility Drives Business Opportunities, with Bobbie Carlton

Welcome back. In our 5th episode, I have the pleasure of speaking with Bobbie Carlton. She’s a business owner, PR professional, and public speaker. She tells us all about her day job, her night job, and her dream job while we talk about active listening, sharing knowledge with those around you, and learning from others. Bobbie shares her knowledge and expertise about getting yourself out there and how that can drive opportunities for business growth. Being seen and public visibility are important aspects of any business. Are You ready? Let’s go!!

Resources mentioned in this episode – 

Clubhouse   Asana    Microsoft Office 365    Microsoft Teams     My Speaker Leads

Lioness Magazine

Contact Bobbie – 

CarltonPRMarketing.com    Mass Innovation Nights    InnovationWomen.com

Twitter     

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com     Visit Us On Facebook    Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward – 00:00

Welcome to the Mass Business Podcast. My name is Matt Ward and I am your host, and on today’s episode, Episode Five, we’ve got a fantastic business owner, Bobbie Carlton. Bobbie is the founder of Carlton PR and marketing, innovation nights, and innovation women, or as she calls them, the day job, the night job, and the dream job. She’s an award-winning marketing and PR professional who speaks regularly on marketing, public speaking startups, and women’s issues. We are talking to Bobbie today about how to grow a business. And she’s got the perspective that many other people don’t have. Are you ready? I’m excited. Let’s go.

Intro – 00:59

Welcome to the Mass Business Podcast where small business owners, also known as risk-takers, share their stories a

Sept 02, 2021

The Mass Business Podcast

Season 1, Episode 4 – Business Growth Through Networking, with Ryan McEniff

In this episode, I get to chat with a very good friend of mine, Ryan McEniff. Ryan is the owner of Minute Women Homecare in Lexington, MA. Minute Women provides in-home care with caregivers, for seniors who need help with activities of daily living. He tells us about the changes experienced due to Covid and how he had to change up the way he finds new clients. Ryan tells us all about how networking groups benefit his business and how they can help you. We talk about educating ourselves, why you need to hire a full-time employee, and about taking action but also, what drives that action. It’s always a fun time when Ryan is here. Are you ready? Let’s go!!

Resources mentioned in this episode –

MyLifeOrganized 

Contact Ryan –

LinkedIn    MinuteWomenHomeCare  

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com     Visit Us On Facebook    Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward – 0:00

Hey, there, and welcome to Episode Four of the Mass Business Podcast. My name is Matt Ward and I’m your host and today we have guest Ryan McEniff on the show, he’s going to talk about his home care business and Lexington Mass, how he’s grown it, and all the fun stuff he likes to talk about. We’re gonna have a good time because Ryan and I are great friends. And we joke a lot. So are you ready? Well, let me tell you, you don’t have a choice. Let’s go.

Intro 0:45

Welcome to the mass business podcast where small business owners, also known as risk-takers, share their stories about the growth of their business and themselves are interviews and our content is focused on growing a small business, and understanding networking and referrals. I say it all the time. And I’ll say it again today. You never know for your next referral will come from.

M – 1:17

Hey, welcome to the Mass Business Podcast. My name is Matt Ward. And thank you for showing up. We greatly appreciate it. I just want to give a great shout-out to my good friend Cailte Kelly, who wrote that custom song “High Five the world” for our podca

Sept 01, 2021

The Mass Business Podcast

Season 1, Episode 3 – The Right Mindset To Sustain & Evolve Your Business, with Mike Stone

Welcome to episode 3, where I talk with my guest, photographer Mike Stone, who has worked in the industry for 42 years! Mike and I talk about how to sustain your business through the changes in technology while evolving processes and systems. We talk about mindset being one of the most important factors in all aspects of any business. He tells us how he stays focused with time blocking and we learn the unique way in which he markets himself. Mike lets us know how he deals with the challenges that come with learning new things. Are you ready? Let’s go!!

Resources mentioned on this episode – 

Secrets Of The Millionaire Mind – T. Harv Eker     ClickFunnels

Contact Mike – 

MichaelStonePortraits.com   774-303-1949

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com     Visit Us On Facebook     Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward 0:01

Welcome to Episode Three of the mass business podcast. Today, our guest is Mike Stone, and he helps clients create the most valuable artwork that they will ever have on their walls, portraits of their own families. He has over 40 years experience in the field of making portraits and today we’re going to talk to Mike about the growth of his business over time about networking referrals and educating yourself, our theme for season one. Are you ready? Let’s go.

Speaker 0:29

Welcome to the mass business podcast where small business owners, also known as risk-takers, share their stories about the growth of their business and themselves. Our interviews and our content is focused on growing a small business and understanding networking and referrals. I say it all the time, and I’ll say it again today. You never know for your next referral will come from.

MW – Hey, welcome to Episode Three of the Mass Business Podcast shout out to my good friend Cailte Kelley, for that custom song “High Five the world.” We’re a

Aug 31, 2021

The Mass Business Podcast

Season 1, Episode 2 – How Prioritizing Self-Care Equals Business Growth with Kali Patrick

In episode 2, my guest is Kali Patrick. She’s a sleep wellness coach, a therapeutic yoga and meditation teacher, and a corporate wellness speaker, who helps stressed-out busy professionals learn to sleep better, improve their energy and build their stress resilience. I chat with Kali about why self-care is important not only as a business owner but also as a human being and she tells us why prioritizing her own self-care was part of starting the business. We talk about productivity and how outsourcing can relate to self-care.  Are you ready? Let’s go!!

Resources mentioned on this episode – 

Trello     The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results – By Gary Keller

Connect with Kali – 

KaliPatrick.com    LinkedIn

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com    Visit Us On Facebook    Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward 0:00

And welcome to Episode Two of the mass business podcast. I’m your host, Matt ward. And today our guest is Kali Patrick. She’s a sleep wellness coach, a therapeutic yoga and meditation teacher, and a corporate wellness speaker, who helps stressed-out busy professionals learn to sleep better, improve their energy and build their stress resilience. We’re going to be talking to Kali today about the growth of her business, about networking about referrals, and about educating yourself. Are you ready? Let’s go.

Intro 0:49

Welcome to the mass business podcast where small business owners, also known as risk-takers, share their stories about the growth of their business and themselves. Our interviews and our content is focused on growing a small business and understanding networking and referrals. I say it all the time. And I’ll say it again today. You never know where your next referral will come from.

M – 1:21

Hey, welcome to Episode Two of the small

Aug 30, 2021

The Mass Business Podcast

Season 1, Episode 1 – Building Authentic Relationships with Nicole Porter

In our very first episode, I talk to Nicole Porter of Monomoy Social Media about the growth of her small business and how meaningful and authentic relationships are imperative to that growth. We talk all about her strategy for saving time and how she stays organized, how she learns new things, and the importance of having regular sales-driven conversations. Season 1 is all about educating yourself. Are you ready? Let’s go!!

Resources mentioned on this episode – 

Asana

Contact Nicole –

Facebook  Instagram  LinkedIn  MonomoySocialMedia.com

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook  Subscribe On YouTube  

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

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Matt Ward 0:02

Hey there, and welcome to the Mass Business Podcast. My name is Matt Ward and I am your host. Today’s guest is Nicole Porter. She helps small businesses navigate the large and overwhelming world of social media by focusing on what’s really important. We’re going to talk to Nicole about her business, her business growth, and all fun things about business growth, networking, and referrals. Are you ready? Let’s go.

Intro 0:42

Welcome to the Mass Business Podcast where small business owners, also known as risk-takers, share their stories about the growth of their business and themselves. Our interviews and our content is focused on growing a small business, and understanding networking and referrals. I say it all the time. And I’ll say it again today. You never know where your next referral will come from.

M- Hey there, welcome. Welcome to the show. Nicole. Happy to have you on. Welcome.

Nicole Porter – Thank you so much, Matt. I’m so excited to be here.

M – Yeah, well, this is Episode One of a brand new podcast, we’re happy to have you. I’ve known you now. For Oh, I don’t know, I’ve known your husband a really long time. And he connected us last year. So it’s been exciting. I’ve watched your growth as a small business owner here in Massachusetts and just skyrocket over the last year. And it’s a lot of fun to see what y