Oct 21st, 2021

The Mass Business Podcast

Season 2, Episode 20 - Knowing Your Ideal Client So You Know Your Ideal Referral Sources, with Ryan Gates

Our final guest of season two is Ryan gates. He started Freestyle Consulting in 2018 to help business owners reach more customers through text message marketing. I met Ryan through networking, and we built a relationship since then. I'm so happy to have him on the show. He's a father of two boys, a husband, and a soccer coach for almost 20 years. The other thing you might not know, he's a huge Disney fan. Ryan and I talk about unique tactics for marketing and business growth and Ryan tells us why he thinks it’s so important to educate your referral partners. Are you ready? Let's go.

Resources mentioned in this episode - 

Permission Marketing - Seth Godin   Sean Halloran - LinkedIn

The High-Five Effect: How To Do Business With People Who Bring You Joy - Matt Ward

Contact Ryan - 

Text GetSeen to 57838 

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website -

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

Oct 28, 2021

The Mass Business Podcast

Season 2, Episode 19 – Getting Unstuck Begins With Openness, with Darlene Corbett

On this episode, I’ve got a great guest for you. Her name is Darlene Corbett and I’ve known her for many years because we are both members of the National Speakers Association. She’s a speaker, an author, a therapist, and a Hypnotherapist and she’s the unstuck expert. She works with individuals, organizations, and corporations to reset mindsets to get unstuck and her book Stop Depriving The World Of You, A Guide For Getting Unstuck, was published by Sound Wisdom in November of 2018. We’re going to dig into the growth of Darlene’s business and talk about some of the challenges and rewards that came from the pandemic, and Darlene shares that her number one tactic for getting unstuck is openness. Are you ready? Let’s go!!

Resources mentioned in this episode –

Stop Depriving The World Of You: A Guide For Getting Unstuck – Darlene Corbett

Think And Grow Rich – Napoleon Hill   Skype   Zoom   Google Calendar   WhatsApp

Contact Darlene – 

DarleneCorbett.com  [email protected]

Oct 27th, 2021

The Mass Business Podcast

Season 2, Episode 18 – Transitions & Shifts In Business: Finding Your Target Market, with Amy Flores-Young

My guest for this episode is Amy Flores-Young, also known as Flo Yo. She’s all about transformational travel and reclaiming the joy in travel. She specializes in realizing your dream retreat with more profit, and less stress. Amy’s a true partner in the planning process so coaches and leaders can deepen their client relationships. She’s a sought-after expert in the world of travel planning, and retreat business strategy, and she champions and rallies, coaches and consultants to build the business and lifestyle of their dreams. I’ve known Amy for a long time. We met through networking.  And in this episode, we’re gonna talk about the growth and the transitions in her travel planning business. Are you ready? Let’s go.

Resources mentioned in this episode –

She Profits – Mel McSherry    G Suite   StreamYard   

The High Five Effect: How To Do Business With People Who Bring You Joy – Matt Ward

Contact Amy – 

FloYoTravel.com   [email protected] 

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

Oct 25th, 2021

The Mass Business Podcast

Season 2, Episode 17 – Tracking And Understanding Your Referral Sources, with Mike Boothby

I met today’s guest, Mike Boothby, through networking in Massachusetts and I’m really excited to have him on the show. He’s the owner and operator of ADAC homes and he’s been an electrician for over 20 years dealing in all facets of the trade – residential, commercial, and industrial. And today we are going to dig into the journey of his electrical contracting business. We have a chat about networking and why touchpoints are so important. Then Mike tells us about how he tracks his leads and referral sources. Are you ready? Let’s go.

Resources mentioned in this episode – 

Where have all the leaders gone? – Lee Iacocca   Winning – Jack Welch   Quicken

QuickBooks    Coggle.it

Contact Mike –

(508) 341-2794   [email protected]  

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinesPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans 

MattWardSpeaks.com

[expander_maker id=”1″ more=”Episode Transcript” less=”Read less”]

Matt Ward 00:02

Welcome back to the Mass Business Podcast. My name is Matt Ward and I am your esteemed host. I’m so excited for this episode of the Mass Business Podcast for two reasons. Number one, today, his book launch day, for the high five effect: how to do business with people that bring you joy. I hope that you check it out at high five effect dot com. And you can check the links in the show notes on the website page. It’s about building your business and getting more money, more time, and more freedom. And that is actually coming out today. But first, I’ve got a great guest for you. Mike Boothby, I met through networking in Massachusetts, and I’m really excited to have him on the show. He’s the owner and operator of ADAC homes and he’s been an electrician for over 20 years dealing in all facets of the trade, resident

Oct 25th, 2021

The Mass Business Podcast

Season 2, Episode 16 – Taking Time To Pause: Embracing & Perfecting Your Strengths, with Paige Arnof-Fenn

Episode 16 of Season 2 brings us Paige Arnof-Fenn who’s the founder and CEO of Mavens And Moguls based in Cambridge, Massachusetts. Her clients include Microsoft, Virgin, The New York Times Company, Colgate, and venture-backed startups, as well as nonprofit organizations. She’s graduated from Stanford University and Harvard Business School. Paige serves on several boards and is a popular speaker and columnist, who has written for Entrepreneur and Forbes. Today we chat about developing your strengths by taking the time to pause and consider what we’re good at. Are you ready? Let’s go!!

Resources mentioned in this episode –

Fanocracy – David Meerman Scott    Everybody Writes – Ann Handley  

How to Win Friends & Influence People – Dale Carnegie    Microsoft Excel

Contact Paige – 

MavensAndMoguls.com    LinkedIn

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

[expander_maker id=”1″ more=”Episode Transcript” less=”Read less”]

Matt Ward 00:01

Hey there, and welcome back to the next episode of the Mass Business Podcast. I’m your host Matt Ward and I am so happy to be here today. I’m wearing my brand new high five shirt, my book launches tomorrow. Super excited about that, and also super excited about our next guest on the podcast. Our next guest is Paige Arnof Fenn, she’s the fo

Oct 23rd, 2021

The Mass Business Podcast

Season 2, Episode 15 – Time Management Habits: We Are Not Productivity Robots, with Ryan McEniff

I’m really excited to be bringing to you an awesome guest, a returning guest from season one. My good friend, Ryan McEniff. Ryan is the owner of Minute Women Homecare in Lexington, MA. Minute Women provides in-home care with caregivers, for seniors who need help with activities of daily living.  This time around Ryan and I discuss time management tips and hacks, productivity, and software & tools that are helpful for time management. Are you ready? Let’s go!!

Resources mentioned in this episode –

MyLifeOrganized   Evernote   ClearCare Online   Trello   WhatsApp   GSuite

WellAware Care   Deep Work – Cal Newport   The Good Fight – Liane Davey

Radical Candor – Kim Scott   4 Hour Work Week – Tim Ferriss

Connect with Ryan –

Minute Women Home Care   [email protected]  781-862-3300

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks

Oct 22nd, 2021

The Mass Business Podcast

Season 2, Episode 14 – The 4 Pillars Of Getting More Word Of Mouth Referrals, with Matt Ward

It’s a solo episode, and we’re gonna be talking about referrals really quickly and how you can get more referrals for your business. We’re gonna make it super quick, super simple and we’re gonna give you four real strategies on how to get more referrals in your service-based business. Are you ready? Let’s Go!!

04:32 Pillar 1 – Over-delivery

06:24 Pillar 2 – Listening

07:56 Pillar 3 – Surprise

09:26 Pillar 4 – Non-self-serving Acts

Resources mentioned on today’s episode – 

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans – Matt Ward

Never Eat Alone – Keith Ferrazzi

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com    Visit Us On Facebook    Subscribe On YouTube

MattWardSpeaks.com

[expander_maker id=”1″ more=”Episode Transcript” less=”Read less”]

Matt Ward 00:01

Welcome to the next episode of the Mass Business Podcast. My name is Matt Ward and I am your host. This is season two, Episode 14. I’m so excited to bring you an awesome guest today. My guest is me. That’s right. It’s a solo episode, and we’re gonna be talking about referrals real quick and how you can get more referrals and business. We’re gonna make it super quick, super simple. And we’re gonna give you a four real strategies on how to get more referrals in your service-based business. Are you ready? Let’s go.

Intro 00:49

Welcome to the Mass Business Podcast where small business owners, also known as risk takers, share their stories about the growth of their business and themselves. Our interviews, and our content is focused on growing a small business, and understanding networking and referrals. I say it all the time. And I’ll say it again today. You never know where your next referral will come from.

Matt Ward 01:22

All right, well, welcome to the podcast, I’m so thankful you’re here, and you’re listening on your favorite podcast, platform, or even watching right here on YouTube. Now listen, this episode today is a special one, it is a solo episode. And I’m so thankful that you’re here to listen to it and to watch it. You know, in the practice of work I do in the public speaking th

Oct 21st, 2021

The Mass Business Podcast

Season 2, Episode 13 –  Everyone Has A Network, with Julie Brown

My guest today is Julie Brown. She’s a sought-after speaker and networking expert, (my people). She’s a business strategist and author of “This Shit Works”, a no-nonsense guide to networking your way to more friends, more adventures, and more success. It’s a book dedicated to making networking easy, accessible, and even fun. And she’s also the host of the “This Shit Works Podcast”. Julie and I have a fun conversation about networking and we talk about how long you should go between touchpoints within your network. Are you ready? Let’s go!!

Resources mentioned in this episode – 

This Shit Works – Julie Brown    Never Eat Alone -Keith Ferrazzi

Contact Julie –

[email protected]  JulieBrownbd.com The “This Shit Works” Podcast  Subscribe On YouTube  Instagram  LinkedIn

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

[expander_maker id=”1″ more=”Episode Transcript” less=”Read less”]

Matt Ward 00:01

Welcome back to the next episode of the Mass Business Podcast. My name is Matt Ward, and I am your esteemed host. I’m so honored to be with you today. But first, a word of caution. I expect that this episode will go into the E category in podcasts, aka explicit. Why? Well, the book title will tell you a little bit more about our guest. But we just let loose, it’s going to be a lot of fun. My guest today is Julie Brown. She’s a sought-after speaker, networking expert, (my people), she’s a business strategist, author of “This Shit Works”, a no-nonsense guide to networking your way to more friends, mor

Oct 19th, 2021

The Mass Business Podcast

Season 2, Episode 12 – Learning When & How To Strategically Shift In Business, with Jason Burke

Welcome back!! My guest today is Jason Burke. Jason is a networking Rockstar, CEO of the High Performance Success Summit, and an event expert. Jason has 10 years of experience in this area and has produced and organized over 200 events since 2010. He’s worked with top companies and people in the personal development space, business, and real estate education. Jason has a background in real estate and media. He graduated from Emerson College in Boston Mass with a bachelor’s degree in journalism and a minor in entrepreneurship. Today, Jason and I discuss networking events and how he has shifted and pivoted throughout the growth of his business. Are you ready? Let’s go!!

Resources mentioned in this episode –

Keap   Eventbrite   Meetup   Think And Grow Rich – Napoleon Hill

Rich Dad Poor Dad – Robert T Kiyosaki

Connect with Jason –

HPSuccess.com    [email protected]   (702) 300-6690

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com   Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

Oct 18th, 2021

The Mass Business Podcast

Season 2, Episode 11 – Progress & Growth Through Advice Of Others,m with Susan MacConnell

Today’s guest is Susan MacConnell. Susan is a LinkedIn and sales performance coach. She’s also the president of Diversified Sales Solutions and Smarketing Connect. She’s the go-to expert for professionals who are looking for an efficient and customized way to acquire more premium clients and referral partners without being spammy, gross, or plain salesy. In this episode, we’re going to dig into Susan’s growth as a consultant and a performance expert and why hiring coaches is a great move. Are you ready? Let’s go!!

Resources mentioned in this episode – 

Calendly    Book Like A Boss    Acuity    The One Thing – Gary Keller

Emotional Intelligence for Sales Success: Connect with Customers and Get Results – Colleen Stanley

Emotional Intelligence for Sales Leadership: The Secret to Building High-Performance Sales Teams – Colleen Stanley

Contact Susan – 

[email protected]   (857) 314-0868    DiversifiedSalesSolutions.com

If you or someone you know would like to be a guest on our show please visit us on Facebook or at our Website –

MassBusinessPodcast.com    Visit Us On Facebook   Subscribe On YouTube

MORE Word Of Mouth Referrals: Lifelong Customers & Raving Fans

MattWardSpeaks.com

[expander_maker id=”1″ more=”Episode Transcript” less=”Read less”]

Matt Ward 00:01

Welcome back to the next episode of the Mass Business Podcast. My name is Matt Ward and I am your host today I’ve got a great guest for you. Her name is Susan McConnell, Susan is at LinkedIn and sales performance coach. She’s also the president of diversified sales solutions and smarketing Connect. She’s the go to expert for profes