Join Hilmon Sorey every Monday morning on The Winning Zone, ​​where he interviews executives and experts who are driving rapid growth for companies all across the globe.

It is well known that customer satisfaction is one of the most important areas where a business should focus its efforts on. Having great front-line customer service can help organizations increase their revenue streams, provide value to their customers, create a brand, and build a loyal community. 

Melinda Holmes has had a career in Customer Experience for +20 years, where she has learned to understand the foundations needed to effectively manage and build successful customer experiences. Her focus is on giving solutions to save money and earn more revenue by creating processes to increase customer retention rather than pricey ads and exhausting promotions.

A lot of companies nowadays are struggling to engage with their customers because they are not following the strategy that best suits their audience. Finding the right path towards gaining and retaining customers can lead your business all the way to success. Interested in learning more about some powerful insights to help you get there? Then this conversation is for you.