The Better You Are At Handling Upset And Stressed Out People The Better You Will Do At Business And At Life.
Asking The Right Questions Can Help You Stay In Control Of The Interactions.
"What Would That Look Like?" Makes People Visualize What They Want And Make It Real.
Have Them Tell Their Story To Expand Upon The Vague Answers In The Beginning.
"What Are You Hearing Me Say?" To Help You Know That They Understand What Is Going On.
"What Would That Sound Like?" Makes Them Break Through The Vagueness And Go Deeper.
"Why Is This A Must?" Has Them Create Urgency And Can Be Used As A Reminder Of What The Motivation When They Want To Pull Out.
"What Are You Seeing From What We Have Discussed?" Is The Test Question To Make Sure They Are Understanding Everything.
Having Them Visualize Having Exactly What They Want Makes Them Feel It And Creates Less Distance From Where They Are To Where They Need To Be.
Write Down Everything Said So That It Can Be Owned Visually, Audibly, and Aesthetically.