A critical incident can happen at any time, in any community, across the country. Sharing information about these incidents is one cog in the overall response wheel, but it’s one that cannot be overlooked. It’s crucial to effectively communicate both during and after a critical incident. Police1 is launching a new feature that dives into the communication response to some of the most significant incidents law enforcement agencies have recently faced.

Julie Parker, President of Julie Parker Communications, specializing in law enforcement media relations and social media, is spearheading this spotlight on crisis communications. In this special episode of the Policing Matters podcast, Julie interviews Nelly Miles, director of the Office of Public and Governmental Affairs for the Georgia Bureau of Investigation, about the agency's communication plan to handle the overwhelming public response to the viral video of the death of Ahmaud Arbery.