Moments Move Us

Regardless of the role, every healthcare professional contributes to the overall mission of providing care and improving patient outcomes.

A large part of making sure their outcomes are reached is by making sure there's a positive and collaborative environment.

In this episode, Dennis Delisle, Executive Director of University Hospital, Brain and Spine Hospital, & Ross Heart Hospital at The Ohio State University Wexner Medical Center dives deep into how building relationships, valuing diverse perspectives, and prioritizing the well-being of both patients and employees helps accomplish this.

At the heart of every healthcare leader lies a passion for listening. True listening serves as the connection between a patient-provider relationship.

It's more than the exchange of words; it embraces emotions, fears, and hopes that patients hold.

In this episode, Don Antonucci, CEO of Providence Health Plan, dives deep into the topic.

He shares that when healthcare providers take the time to truly listen, a beautiful connection forms—a bridge between clinical expertise and the lived experiences of patients. This connection opens the door for trust, understanding, and partnership.

It's only when we challenge ourselves and get out of our comfort zones that we experience personal growth.

While personal growth may not seem like something an organization or industry is worried about, it's growth that equips its employees with the skills, confidence, and capabilities to execute their roles with flying colors.

In this episode of Moments Move Us, Dr. Joanne Conroy, CEO and President of Dartmouth Health, shares the importance of getting out of your comfort zone and how it has made her a better person and leader. Joanne shares two stories that emphasized the importance of personal growth, ranging from vulnerability to the significance of emotional processing.

Dr. Conroy also shares her experience as the founder of Women of Impact, a group that supports women leaders in healthcare and helps them redefine their influence. They discuss the power of identifying one's purpose while using impact statements, as well as the importance of emotional processing in the workplace.

In healthcare, the compassionate dedication of personnel to assist others is imperative, but it is equally crucial to prioritize the well-being of those that provide care.

In this episode, we hear from Aaron Davis, Vice President and CXO at UMC Health System, as he explores how to improve mental health initiatives in healthcare. Aaron shares his experience with a particular mental health initiative in his workplace, which included utilizing an app for personal self-assessments which brought counselors and chaplains straight to the employees.

Aaron also discusses the importance of prioritizing the patient experience with a compassionate healthcare staff. The success of a business depends on the success of its employees, and that starts with making sure the wellbeing of staff is taken care of and a culture of trust and value is established.

Leadership isn't attained, it's learned.

Observing and learning from effective leaders, seeking mentorship, and actively engaging in leadership opportunities contributes to the development of leadership skills.

On this episode of Moments Move Us, we meet Cynthia Latney, the Senior Vice President and Chief Nurse Executive at OhioHealth. Cynthia has been working in nursing practice and leadership for over 36 years. Due to her experience, she shares the importance of being your authentic self as a leader while creating teams that can continue to thrive after you leave. Observing and learning from effective leaders, seeking mentorship, and actively engaging in new opportunities can contribute to the development of leadership skills.

Furthermore, Cynthia reflects on a multitude of challenges the practice faces, including industry burnout, the process of redefining the typical work-life balance of a nurse, as well as the chaos of brand new obstacles prompted by the pandemic.

The role of a nurse changes often, but nonetheless, it continuously remains vital within healthcare as a whole.

Nurses play an important role in providing patients with information that helps them make personal choices, while at the same time, ensuring their voice guides care. In order to do their jobs effectively and adapt to their ever-changing roles, a supportive environment for feedback is required to alleviate burnout. That environment starts with its leader.

On this episode of Moments Move Us, Dr. Karen Grimley, Chief Nurse Executive at UCLA Health and Assistant Dean of the UCLA School of Nursing, dives into the topic of leadership in healthcare and the essential roles nurses play in driving change and improving healthcare outcomes.

Obstacles are inevitable, but it's our reaction to these obstacles that define who we are as leaders.

On this episode of Moments Move Us, join Marvin O'Quinn, President and COO at CommonSpirit Health, on an incredible journey as he shares his remarkable path from growing up in a small segregated town in the South to becoming a prominent leader in the healthcare industry.

Marvin's story is one of resilience and determination, as he offers valuable insights and tips for aspiring healthcare professionals who are just starting out. He emphasizes the significance of embracing every project, no matter how small or challenging, and the importance of being open to continuous learning and growth.

His organization serves marginalized communities and actively transforms the lives of their patients every day. His passion for equity and inclusivity shines through his actions, ensuring that healthcare reaches those who need it the most.

Emotions play a crucial role in the workplace, shaping decision-making, fostering meaningful connections, and driving individual and collective success.

On this episode of Moments Move Us, Qualenta Kivett, Executive Vice President and Chief People, and Talent Officer at Tampa General Hospital, shares her experience with the Ask John Program at her organization, which allows employees to submit anonymous or named questions to the CEO. This program emphasizes the importance of emotions in decision-making. Qualenta shares a story about how she suggested changes to the tuition reimbursement policy and how the CEO ultimately agreed to make the change.

Beyond emotions, we explore the significance of curiosity, risk-taking, and embracing individuality within an organization. Qualenta offers insights into her company's culture of accountability, vulnerability, and its commitment to diversity and inclusion initiatives.

The unprecedented times caused by COVID-19 changed the future for many.

And as the pandemic struck, Donna Beecroft, Vice President and Chief Nursing Officer (CNO) at Memorial Hermann Northeast in Texas, watched as her ICU quickly became overwhelmed with COVID patients. The loss of connectivity with families, visitors, and coworkers resulted in grief and devastation for the entire healthcare team.

In this episode, you'll learn how Donna worked hard to protect and support her team, proving that her role was much more than just a leader. As the nurse's grief became her passion, Donna felt the need to provide space for the nurses to grieve and care for them differently.

Life has a way of orchestrating moments that align perfectly with our journey.

As you delve into the extraordinary career journey of Erik Wexler, President & COO at Providence St. Joseph Health, you'll hear how he has made it his mission to prioritize human connection and foster a vibrant culture in the workplace.

Erik takes us on a transformative ride, starting with his time at Waterbury Hospital, where a chance conversation with a colleague sparked a profound realization. Together, they contemplated the transformative potential of changing the security force into a customer relations group, igniting a deep understanding of personal connections' vital role in patient care.

Step into a world where personal stories intertwine with profound experiences as Erik highlights the critical need for cultural diversity, while fostering an environment that embraces and celebrates differences.