In this week’s episode, Jon Olstad from Walser Polar Chevrolet explains lessons he learned as he went from technician to team lead at the dealership where he has been working for 20+ years. Jon also offers interview advice, provides ways technicians can have a growth mindset, and talks about how he mentors his peers.

(1:08) Creating a Team Between Parts & Service
(8:17) Two-Sided Technician Interviews
(24:17) From Technician to Team Lead
(47:12) Growth Mindset
(52:16) Leading Your Peers

Resources:

Refer Your Friends to WrenchWay & Earn Free T-Shirts (Offer ends June 30, 2023)

WrenchWay's Solutions for Technicians, Service Advisors, Students, and Other Industry Professionals

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:
Jon Olstad
Technician Team Lead, Walser Polar Chevrolet
[email protected]

Connect with us on social:

• Facebook
• Instagram
• X
• LinkedIn
• YouTube
• TikTok