This week, we're firing up the BBQ with Mike, owner of Parky's Smokehouse. In this episode, we'll discuss:

-Hospitality

-Taking Care of Each Other

-Making a Difference

-Good Service, Good People

-Understanding What You're Buying

-Doing Better

-and more!

 

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This week, we sit down with Peter Wiley, owner of multi-location franchises Hot Head Burritos and Rapid Fired Pizza, to discuss hot topics, which include:

- Checklists

- Finding Customers with Third Party Delivery Services

- Connecting with Customers

- The Role of Marketing

- Online Ordering

- New Restaurant Technology

- And much, much more!

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We’re fired up this week! Ed Newsome sat down with us to discuss several topics, including:

-Micromanaging -Taking Care of Basics -Saving Money -Getting into Restaurants -and much, much more!

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The spotlight is on Patrick Harder this week. He is a franchise owner of a few different restaurants but this week we’re focusing on his Dickey’s BBQ joint.

Patrick dropped some fire on the following topics: ♨️ Mentorship ♨️ Franchise Experience ♨️ Focusing on Multiple Locations ♨️ Culture ♨️ “Big” Restaurants, Local Owners

🚨 This week, Kyle Newsome, Hot Head Burritos franchisee, sits down with Matt during Episode 8 of MPTV!

Hot topics include:

👉🏽 Being active

👉🏽 Managing staff

👉🏽 Expecting the unexpected

👉🏽 Filling your funnel

👉🏽 Staff retention

- and more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

This week, Isaac, the owner of Better Blend, shakes things up with Matt in Episode 7 of MPTV!   During this episode, they discuss: 👉🏽 Branding Hype 👉🏽 Interaction 👉🏽 Knowing Your Customer 👉🏽 Knowing Your Menu 👉🏽 Hiring Practices and more!   *Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

In episode 6 of MPTV, Dan Leyva, the Chief Wing Officer of Wings Over, and chicken wing franchise, sits down with Matt to discuss cultivating the perfect culture inside a franchise.

During this episode, we'll cover: Becoming a Franchise 👉🏽 How to Serve, not just provide a service 👉🏽 Preparedness 👉🏽 Go-To Experiences 👉🏽 Core Values 👉🏽 Branding and Themes and more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

In Episode 5 of MPTV, Matt catches up with local franchisee, Michael Casselman, owner of Rapid Fired Pizza in Florence, KY, to discuss:

👉🏽 Choosing a Franchise 👉🏽 Handling Allergies 👉🏽 Being Known 👉🏽 Negative Reviews 👉🏽 Customer Experience 👉🏽 Customer Retention And much more!

In this episode, you’ll get a great perspective of not only a restaurant owner, but a franchisee and learn how to create and run a very lucrative, successful business.

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant to today’s events.

On Episode 4 of MPTV, Matt meets with Nabih David, owner of Butterbee’s, a sit-down dine-in restaurant; Tender Towne, a fast-casual chicken tender chain; and Skyline, a fast-casual chili chain, to discuss best practices as a Restaurant Owner versus Business Owner.

In this episode, we dive into why: 👉🏽 Great service and great staff is more important than the type of food served 👉🏽 Setting Staff Standards is important 👉🏽 Location is KEY 👉🏽 The Restaurant Owner Mindset takes precedence over the Business Owner Mindset 👉🏽 Third Party Delivery attracts new customers 👉🏽 Word-of-Mouth grows Catering 👉🏽 And more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant with today’s events.

Episode 3 of MP TV finds Matt at Branch Hill, a one location coffee shop. Matt and the owner, Andrea Anusbigian, discuss customer relationships in depth, including:

👉🏽 Habitual behavior 👉🏽 Loyalty and Commitment 👉🏽 Treating them like Family 👉🏽 Her “WHY” And more!

*Please note, this interview was recorded prior to the Covid-19 Outbreak and accompanying major restaurant interruptions, but the topics are still relevant with today’s events.