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NatRevMD episodes

  • #174 Why Your Net Income Doesn't Match Your Bank Account (And How to Fix It)

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    Your CPA sends a P&L on the 20th of every month showing a positive bottom line. Then tax season hits — or partners ask for a distribution — and the cash isn't in the bank. Sound familiar?

    This episode breaks down why standard P&Ls fail private practices doing $150K+/month, and how to replace them with a live financial dashboard that tells you the truth in real time.

    RESOURCES MENTIONED IN THIS EPISODE

    📊 Practice Revenue Leak Scorecard (free, 60 seconds)
    Your dashboard is only as accurate as the billing data feeding it. This 60-second diagnostic shows you exactly where your revenue is leaking — before you build a dashboard around bad numbers.

    👉 https://eligibility.natrevmd.com/nrm-revenue-scorecard-v3?utm_source=buzzsprout&utm_medium=organic&utm_campaign=ep174

    🩺 Book a billing review with NatRevMD
    If you want us to look under the hood of your revenue cycle directly:
    👉 https://calendly.com/heather-natrevmd/

    We cover the 5 reasons every practice owner needs a dashboard (not a delayed P&L):

    1. True operating profit — separating partner distributions from operating expenses, so you never spend cash you don't have

    2. A clear "raise readiness" threshold — pre-agreed rules so staff raise conversations stop being emotional

    3. Exposed expense ratios — clinical comp, admin overhead, per-provider cost coverage, all as % of net collections

    4. The 4-hour CPA spreadsheet replaced by a 15-minute partner meeting — same payoff, half the time, current data

    5. Real confidence to grow — knowing exactly when you can safely add a provider, expand space, or distribute cash

    Plus: we walk through the exact prompt we used to build our dashboard with AI (Manus), the HIPAA hard line we never cross, and why none of this matters if your billing data is wrong upstream — we've seen practices with beautiful dashboards 8% off because of denials no one was tracking.
    ──────────────────
    ABOUT NATREVMD

    We're a physician-led revenue cycle company built specifically for independent medical practices doing $150K+/month. Our podcast is rated #2 globally for medical billing & coding podcasts (Feedspot 2025) and ranked in the Top 100 US Healthcare Podcasts (Feedspot 2026). 

    16 min
  • #173 3 Early Warning Signs Your Medical Billing Is Broken

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    Resources mentioned 

    • Practice Revenue Leak Scorecard (free, ~60 seconds): https://eligibility.natrevmd.com/nrm-revenue-scorecard-v3
    • Book a call with our team: https://natrevmd.com/contact/
    • Visit us: natrevmd.com 

    Are your patient volumes climbing but your bank deposits flatlining? That's one of the most terrifying patterns in private practice  and the scariest part? Your reports might not show any of it. 

    In this episode, we break down the 3 early warning signs that your billing is broken and give you a clear, actionable plan to diagnose the problem before it becomes a six-figure issue. 

    If you're running an independent medical practice doing $250K+ a month, this is the gut check you need. 

    What we cover 

    • Warning Sign #1: AR over 90 days creeping above 15–20% — and why your team might be "statussing" claims instead of resolving them 
    • Warning Sign #2: Lack of transparency from your billing team (in-house or outsourced) — what to ask for, and what their answer tells you 
    • Warning Sign #3: Receipts dropping while charges stay stable — the two most common causes 
    • A real example from a practice we work with — credentialing holds and why pulling the data first matters 
    • Your 3-step action plan to run this week 

    Chapters 

    (00:00) Charges up, deposits flat: the signal most owners miss 

    (01:30) Free Practice Revenue Leak Scorecard 

    (02:15) Warning Sign #1: AR >90 days 

    (04:30) Warning Sign #2: Lack of transparency from your billing team 

    (06:30) Warning Sign #3: Receipts drop while charges stay stable 

    (08:30) Recap: the 3 key takeaways 

    (09:30) Your 3-step action plan this week 

    (11:30) Book a free revenue audit 

    About NatRevMD 

    We're a physician-led medical billing and revenue cycle management company built for independent medical practices. Founded by Dr. Heather Signorelli, we help private practices stop revenue leaks, fix broken billing operations, and protect their margins. 

    12 min
  • #172 Will Your Old AR Ever Pay?

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    If your practice has anywhere from $50,000 to $500,000 sitting in the 120+ day Accounts Receivable bucket, we have bad news: most of it isn't coming back. And the reason isn't what your billers are telling you. 

    Old AR is rarely a payer problem. It's an accountability problem. 

    We recently took over the AR for a multi-specialty group whose 120+ bucket had ballooned past $300,000. We didn't find complex coding disputes. We found unresolved eligibility issues, missing EOBs sitting on payer portals, ignored write-offs, and billers who were "statussing" claims instead of actually working them. 

    In this episode, we break down the 6 real reasons claims go to die — and the top 3 strategic oversight actions you must put in place today to hold your billing team accountable and stop the bleeding. 

    Stop guessing about your financial health. Take our free 60-second Practice Revenue Leak Scorecard to see exactly how much revenue your practice is leaving on the table: https://eligibility.natrevmd.com/nrm-revenue-scorecard-v3 

    17 min
  • #171 What Your Billing Reports Are NOT Showing You

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    Resources mentioned in this episode: 

    • Free Practice Revenue Leak Scorecard: https://eligibility.natrevmd.com/nrm-revenue-scorecard-v3?hs_preview=hUmAzejh-210981640602  
    • Subscribe on YouTube: https://youtube.com/@natrevmd  
    • Join the conversation: https://natrevmd.com/community  

    Are you staring at a billing report that says your collection rate is 98%... but your bank account tells a completely different story? 

    If you're running a practice doing over $250,000 a month, relying on surface-level billing reports is the fastest way to lose hundreds of thousands of dollars a year without even realizing it. 

    In this episode, we're talking about revenue leaks. Not the obvious ones. The invisible ones. We break down the three biggest lies your standard AR reports are telling you, and exactly where to look to find the missing money today 

    12 min
  • #170 Must-Have SOPs for $5M+ Medical Practices

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    Free Resources Mentioned in This Episode: 

    • Get your personalized score of where your practice is losing revenue. Free Revenue Diagnostic Quiz — Find Your Biggest Billing Leaks in 60 Seconds —  get a personalized score showing exactly where your practice is losing revenue.  

    Are you an independent medical practice owner doing over $5M a year, but you feel like you have to oversee everything to get anything done right?  

    If your front desk is missing copays and your billing team is letting claims sit for months, you don't have a personnel problem—you have a process problem.  

    In this episode of NatRevMD, we break down the exact 5 Standard Operating Procedures (SOPs) you need to build unbreakable accountability in your practice.  

    Learn how to transition from managing people to managing processes with one-page SOPs for eligibility verification, financial scripts, claim submission, scorecard reviews, and clinical documentation. Stop putting out fires and start scaling your practice today. 

    22 min
  • #169 Should you Outsource Your Billing? A Decision Guide

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    Thinking about outsourcing your medical billing? Before you make a decision, you need to listen to this episode. 

    We hear the same three fears from practice owners every single day: "It’s going to be too much work to transition," "It’s going to cost too much," and "What if the next team is just as bad as my current team?" 

    In this episode, we break down those fears honestly. We aren't here to pitch you — we're here to give you a decision guide. We cover the exact signs that tell you your practice is ready to outsource, and just as importantly, the 3 signs that you are not ready to make the switch.  

    If you are an OB/GYN or Urgent Care practice owner who is tired of guessing about your revenue, this episode will help you decide if an RCM partner is the right next step for your growth. 

    We cover: 

    • The real math behind the cost of an in-house biller vs. an outsourced team 
    • What a successful transition actually looks like (hint: you shouldn't be doing the heavy lifting) 
    • Why having a strong Office Manager is the #1 requirement for outsourcing success 
    • The 3 operational red flags that mean you should keep your billing in-house  

    Free Practice Resources: 

    • Download the Free Eligibility Verification Guide: https://natrevmd.com/eligibility-billing-verification/ 
    • Get the 2026 Margin Protection Playbook: https://natrevmd.com/margin-playbook 
    • Want to see if you qualify for a billing metric audit? Check us out here: https://natrevmd.com 
    18 min
  • #168 Stop Micromanaging: 3 Frameworks to Build Unbreakable Accountability

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    If you feel like you have to have your hands in every single part of your practice just to make sure things get done right, you don't have a staffing problem. You have a systems problem. 

    In Part 1 of this two-part series, we break down three specific, high-yield frameworks you can implement in your practice right now to build unbreakable accountability and eliminate micromanagement forever.  

    We cover: 

    • Why your org chart is useless, and how to build an Accountability Chart instead
    • The exact 5-15 numbers that need to be on your weekly KPI Scorecard (with industry benchmarks)
    • How to delegate effectively using the "Who Not How" framework 

    Resources mentioned in this episode: 

    • Traction by Gino Wickman 
    • Who Not How by Dan Sullivan 
    • Free Eligibility Verification Guide: https://natrevmd.com/eligibility-billing-verification/ 
    • 2026 Margin Protection Playbook: https://natrevmd.com/margin-playbook 
    24 min
  • #167 What to Expect When Working With Us

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    Are you afraid to switch billing companies because you don't want the pain of a transition? Or worse, are you worried the next team will be just as bad as the last? 

    Most practices that come to us aren't failing—they are just leaving money on the table. But the pain of unknown or lost revenue doesn't get better on its own.  

    In this episode, we pull back the curtain and show you exactly what it looks like to partner with NatRevMD. From our 2-to-4-week onboarding process and daily payment posting, to why we manage denials to the root cause instead of just "statusing" them.  

    We also share why we don't work with everyone—and why your front office is the key to unlocking a 20-30% revenue increase. 

    Resources Mentioned: 

    • 2026 Margin Protection Playbook 
    • Free Eligibility and Billing Verification Guide 
    • Complimentary Billing Metric Audit 
    16 min
  • #166 7 hidden revenue leaks costing your practice $100k+

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    Every practice faces operational hurdles—from complex coding rules to clunky EMRs. But for a high-volume clinic, these everyday challenges can quietly add up to a six-figure revenue gap by year-end. 

    In this episode, we break down common billing pain points that impact your bottom line. We explore typical front office and billing hurdles—like cautious undercoding, unauthorized write-offs, and building true AR accountability—and share actionable ways to empower your team and safeguard your revenue. 

    Resources Mentioned: 

    • 2026 Margin Protection Playbook 
    • Free Eligibility and Billing Verification Guide 
    • Complimentary Billing Metric Audit 
    14 min
  • #165 The 10 Billing Opportunities You Don't Want to Miss

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    Resources Mentioned: 

    • Free Eligibility Checker 
    • 2026 Margin Protection Playbook 

    You know how to practice medicine. But do you know how to get paid for it? The gap between your clinical work and the codes on a claim is where most practices lose revenue. This episode is for you. 

    We translate 10 common clinical scenarios into the language of billing. Learn how your documentation for prescription management, injections, and high-acuity visits directly impacts your practice's revenue. This is a practical guide for clinicians who want to understand the "why" behind the codes and confidently capture the full value of their work. 

    14 min

About NatRevMD

From the publisher's feed

Medical billing tips for healthcare professionals — by healthcare professionals.
 

This podcast is here to help private practices get paid what they’ve earned. We share…

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