NatRevMD

By NatRevMDBusiness Entrepreneurship Medicine Health & Fitness Management

NatRevMD episodes

February 20#154 8 Things Your Billing Team Isn't Doing (And It's Costing You a Fortune)
Send us Fan Mail
Free Guides Mentioned in This Episode:
Margin Protection Playbook: https://natrevmd.com/margin-playbook
Eligibility & Billing Verification Guide: https://natrevmd.com/eligibility-billing-verification/
You have a billing team, but do you have a strategic partner?
You assume they’re managing your revenue. They're submitting claims and posting payments, but are they truly protecting your profit margin?
Most billing teams are just claims-filers. The real, high-value work is being completely ignored. We recently found $40,000 in unposted cash for a new client that their previous billing company had missed entirely.
In this episode, we expose the 8 critical, high-value functions your current billing team is likely not performing, and how these gaps are silently draining your practice’s bank account.
It's time to find out if you have a claims-filer or a true revenue partner.
16 min
February 17#153 Stop Trying to 2x Your Practice. It's Too Hard
Send us Fan Mail
Free Guides Mentioned in This Episode:
Margin Protection Playbook: https://natrevmd.com/margin-playbook
Eligibility & Billing Verification Guide: https://natrevmd.com/eligibility-billing-verification/
Why is doubling your practice revenue so exhausting? Because you're playing the wrong game.
In this episode, we break down the counterintuitive principles from the book "10x Is Easier Than 2x" and apply them directly to your medical practice. Learn why aiming for 10x growth forces you to do LESS, not more, and how to identify the 20% of your practice that drives 80% of your results.
Stop chasing incremental gains. It's time to change the game.
12 min
February 13#152 The 5 Dysfunctions Holding Your Medical Practice Back (And How to Fix Them)
Send us Fan Mail
Recent Resources
2026 Margin Protection Playbook: https://natrevmd.com/2026-margin-protection-playbook/
Eligibility Billing Verification Checklist: https://natrevmd.com/eligibility-billing-verification/
If your practice feels stuck in gossip, silos, passive resistance, or quiet resentment—this episode is for you.
In today’s episode, Dr. Heather Signorelli breaks down Patrick Lencioni’s The 5 Dysfunctions of a Team and explains how culture issues directly impact practice revenue, turnover, accountability, and operational efficiency.
You’ll learn:
• Why absence of trust is the foundation of every team problem
• How fear of conflict leads to hallway conversations and poor buy-in
• Why lack of commitment sabotages major decisions like EMR changes
• How avoidance of peer accountability delays billing and hurts cash flow
• What “inattention to results” looks like in a medical practice
• Practical strategies to rebuild trust, encourage healthy conflict, and align your team
Culture is not just a leadership concept—it’s a financial one. Dysfunctional teams lead to dysfunctional metrics.
If you want to reduce eligibility denials, improve chart sign-offs, increase buy-in, and drive better results—this episode gives you the framework to start.
Interested in a free practice analysis? Visit natrevmd.com
19 min
February 10#151 The Telehealth Limbo - How to Keep Billing While Protecting Your Practice
Send us Fan Mail
Did you stop offering telehealth because the rules keep changing? You're not alone. But you're leaving revenue on the table.
Congress keeps extending telehealth flexibilities through 2027, but most practices have either abandoned telehealth entirely or started charging deposits because they're worried about patient responsibility nightmares.
There's a better way.
In this episode, we break down the latest CMS telehealth info and give you the exact billing workflow to keep seeing patients virtually while protecting yourself from collections chaos.
You will learn:
Why abandoning telehealth is costing you
The pre-visit insurance verification script that eliminates surprise bills.
How to update your consent forms to protect against patient disputes.
The billing follow-up process that gets telehealth claims paid faster.
Don't let uncertainty stop you from generating revenue. Just do it the smart way.
14 min
February 06 #150 Re-run Episode: 5 Metrics to Evaluate your Practice
Send us Fan Mail
If you’re not tracking the right numbers, you’re guessing, and guessing costs practices real revenue.

In this re-run episode, we break down the core metrics every medical practice should be watching to understand financial health, operational efficiency, and growth opportunities. Plus, we share an important announcement about our 8-week Medical Billing Course, built to help practices tighten systems and improve performance with confidence.

💬 Want to keep the conversation going?
Join healthcare leaders inside our NatRevMD Facebook Group and learn from peers facing the same challenges.

🎧 Don’t miss future episodes:
Subscribe on Apple Podcasts and if this episode helps you, please leave us a review — it helps more practices find the show.

📊 Need a reliable, data-driven medical billing partner?
📧 [email protected]

🌐 Visit us to learn more at www.natrevmd.com
16 min
February 03#150 How Daily Huddles Improve Revenue
Send us Fan Mail
Recent Resources
2026 Margin Protection Playbook: https://natrevmd.com/2026-margin-protection-playbook/
Eligibility Billing Verification Checklist: https://natrevmd.com/eligibility-billing-verification/
Your practice runs on dozens of small, critical tasks. When even one gets missed, the result is chaos: delayed payments, frustrated patients, and stressed-out staff.
What if you could catch every potential problem before it happens? You can.
This isn’t about another long meeting. This is about a 15-minute tactical huddle that functions as a pre-flight checklist for your day. We walk through the 8 specific points your team must cover every morning to ensure a smooth, profitable day.
Stop managing chaos. Start running a well-oiled machine. This is the operational playbook you’ve been missing.
14 min
January 30#149 Marketing Packet: Add $1M to your practice
Send us Fan Mail
Resources Mentioned:
2026 Margin Protection Playbook: https://natrevmd.com/2026-margin-protection-playbook/
Eligibility Billing Verification Checklist: https://natrevmd.com/eligibility-billing-verification/
Book a Call: https://natrevmd.com/
For years, primary care practices have been stuck in a broken system. You’ve been forced to choose between different care management programs, each with its own administrative headaches and low margins. You’re doing the work, but you’re not getting paid for it.
That all changes in 2026.
In this episode, we give you the ultimate guide to the new 2026 care management billing landscape. We break down the revolutionary new APCM + BHI add-on codes that allow you to bill for both primary care management and behavioral health integration, for the same patient, in the same month, without the time-tracking burden.
This episode will show you how to:
Compare all care management billing models head-to-head
Calculate the $1.1M+ annual revenue opportunity for your practice
Choose the right model for your specific situation
Eliminate time-tracking and administrative burden
This is the most important podcast episode you’ll listen to all year. It’s your roadmap to a more profitable, more scalable, and more impactful practice.
22 min
January 27#148 The 4 Untapped Ways to Increase Revenue
Send us Fan Mail
Resources Mentioned:
Margin Protection Playbook: https://natrevmd.com/2026-margin-protection-playbook/
Eligibility Billing Verification Checklist: https://natrevmd.com/eligibility-billing-verification/
Book a Call: https://natrevmd.com/

What if I told you that focusing only on RPM in 2026 means you may be leaving massive revenue completely untouched.

In this episode, we give you the 2026 Revenue Roadmap. We’re going to uncover four specific, high-margin revenue opportunities that go beyond standard RPM. These are the operator moves that the top 1% of practices are making right now to prepare for a more profitable year.

Stop thinking in codes. Start thinking in systems. This episode will show you how.
12 min
January 23 #147 Re-Run Episode: Top Skills for a Thriving Practice
Send us Fan Mail
Is your practice thriving—or just surviving? In this power-packed episode, Dr. Heather Signorelli breaks down the key skills every successful practice masters. From hiring the right team and aligning them with your mission, to building systems that reduce chaos and boost efficiency, this episode is your blueprint for real-world practice growth.
Whether you’re a physician, practice owner, or office manager, these strategies will help you:
✅ Attract and retain top talent
✅ Streamline operations and patient flow
✅ Strengthen financial health and revenue
✅ Build a team culture that drives results
Tune in for actionable insights, practical tips, and strategies you can implement this week to move your practice from “busy” to thriving.
🎧 Listen now and start leveling up your practice
26 min
January 20 #146 Re-Run Episode: Patient Collection Process
Send us Fan Mail
We’re bringing back one of our most popular episodes because this topic never gets old.

In this episode, we dive into the patient collection process and explore why collections often break down at the front desk. Learn how small gaps in your process can quietly hurt cash flow and how confident, clear conversations can make a big difference without making patients uncomfortable.

Whether you missed this episode the first time around or need a refresher, this re-run is packed with practical tips you can apply to improve your practice’s revenue cycle and strengthen front desk operations.

Listen now and discover how to optimize your patient collection process!
12 min