Navigating Turnover: How to Build a Culture That Thrives on Change | E262

Highlights from this episode:

Navigating Turnover: How to Build a Culture That Thrives on Change (01:08)

Closing Thought: The only way to do great work is to love what you do (29:42)

In this episode we are talking about my journey to reshape my optometry practice into something that truly reflects my passion—focusing on dry eye. It wasn’t just about adding a specialty; it meant building a strong culture, defining clear roles, and hiring people who genuinely fit our values—not just filling spots. I’ve had to make tough staffing decisions, but each step brought us closer to the team we need. Upgrading our image with professional scrubs and investing in tools like slit lamp cameras and Tixel have elevated both our patient care and how we present ourselves. More than anything, I’ve realized the power of aligning your work with what excites you most. This shift has made my work more meaningful, and I encourage others to lean into what they love—it really does make all the difference.

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