NEMT Experts

Unlock the secrets to a thriving private pay NEMT business with Part 2 of our exclusive interview with Bruce Troll of Gentle Heart Transportation!In this episode of the NEMT Experts Podcast, Bruce reveals the hard-won lessons and practical strategies he used to build his successful NEMT company. If you're looking to start or scale your private pay services, this is a must-watch. Bruce dives deep into the nitty-gritty of marketing, pricing, and securing trips, offering invaluable insights that can save you time and money.💡 What you'll learn in this episode:Pricing Strategies: Discover how to price your services competitively without undervaluing your NEMT business. Bruce shares his journey from being "gun shy" about pricing to finding the sweet spot that ensures profitability and customer satisfaction.Marketing That Works: Learn the specific marketing tactics Bruce used to get his business off the ground and attract a steady stream of private pay clients.Sustainable Growth: Hear Bruce's plans for expansion, including adding new vehicles and tapping into new service areas. He discusses the potential of contracts with facilities and transporting children on Medicaid.The Power of Customer Service: Understand how delivering an exceptional customer experience, from immaculate vans to clear communication, can be your most powerful marketing tool.Financial Management: Get practical advice on managing cash flow, dealing with accounts receivable, and the importance of having a line of credit to float your business during growth phases.Diversifying Your Income: Learn why you shouldn't rely solely on private pay and how to strategically use brokers to fill in the gaps and create multiple streams of income.⏱️ TIMESTAMPS:[00:00] - Introduction to Private Pay NEMT Secrets[00:30] - Plans for Organic Growth and Expansion[01:55] - The Evolution of Pricing Strategy[03:30] - The "Half a Loaf is Better Than None" Philosophy[04:45] - Creating Perceived Value for Your Service[06:15] - Unexpected Lessons: The Oxygen Requirement[07:20] - The Importance of Public Speaking and Securing Contracts[08:20] - Managing Billing and Accounts Receivable for Facilities[10:55] - Leveraging Brokers to Fill in Your Schedule[11:55] - The Three Legs of a Successful NEMT Business[13:10] - The Importance of a Professional Website and Google Reviews[15:05] - The Human Side of the NEMT Business: An Unforgettable Passenger Story[18:15] - Why "Number of Rides" is a Poor Metric for Success[18:50] - Measuring success with Bambi's Reports feature[20:05] - The SEO and AI Optimization Game[21:36] - Bambi's software pricing and support is awesome[22:00] - The Benefits of Using the Right NEMT Software (aka Bambi)[24:53] - RUN BAMBI RUN!!_________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

What really are the tips and tricks to building a successful NEMT private pay business? Bruce Troll of Gentle Heart Transportation learned the hard way and shares his secrets so that you can learn the easy way. In this episode, Bruce shares his secrets about how he marketed his business and started to get trips._________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction02:06 Starting the NEMT business03:59 First private pay trips11:23 NEMT consultant provides stretcher training12:59 Building a reputation14:30 Standing out from competition19:47 The numbers that matter24:14 RUN BAMBI RUN!!_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Want to build a fast-growing NEMT business from scratch? In this episode, Scott Symonds, owner of SMART Ride in New Hampshire, reveals to Bambi CEO Nirav Chheda the journey from handling less than 10 patients daily to 56! Learn how in just three years, Scott leveraged partnerships with healthcare facilities, and mastered gurney/stretchers discharges, and optimized dispatching with tools like Bambi NEMT Software._________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction00:39 Starting the NEMT business04:17 Growing pains05:27 Identifying NEMT demands07:56 Diverting ambulance rides to NEMT09:29 Investing in technology14:38 The future SMART Ride16:26 Advice to NEMT entrepreneurs18:13 RUN BAMBI RUN!!_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Mike Borom runs a unique and highly profitable NEMT business model -- his company Ambiance Medical Transportation only does stretcher/gurney trips and only does hospital discharges. In this episode of NEMT Experts, we hear the details of how Mike has been able to figure out and implement this lucrative NEMT business and operational model._________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction00:59 Mike's pivot of his NEMT business05:20 Bambi enables operational efficiency09:39 Revenue numbers12:19 Figuring out the business model23:07 The future of Ambiance Medical Transportation25:14 RUN BAMBI RUN!!_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Your Non-Emergency Medical Transportation (NEMT) business has various sources of data, like your dispatch and scheduling software, your vehicle tracking system, your HR platform, etc. How do you pull together data from these different sources and synthesize it to help make business decisions? It's all explained in this sixth and final episode of The Transportation Alliance's 6-part webinar series sponsored by Bambi called "Mastering Business Essentials" featuring Natalie Parra and Ethan Tromp of ZTrip._________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction01:20 Frank's presentation on succession24:24 Q&A_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Want to take the burden off of yourself of getting contracts for work with brokers and facilities, in addition to easing the burden of finding an in-house dispatcher? In this episode of NEMT Experts, we sit down with Ayman Bahta, owner of Apex Workforce Solutions, which does exactly those two things. Ayman tells the story of how he built up his own NEMT business and developed the skills of winning work and outsourcing dispatch, which he now does for other NEMT businesses.To learn more about Apex Workforce Solutions, visit: http://www.apexworksolutions.com/_________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction00:50 Ayman's beginning in NEMT04:30 Timeline of getting to hundreds of trips daily05:39 When Ayman started outsourcing jobs07:14 Biggest learnings in outsourcing09:07 The scale of Ayman's NEMT operation09:59 Starting Apex to consult for NEMT businesses17:30 Getting over the skepticism of outsourcing19:18 How many NEMT businesses does Apex consult for20:41 Success stories of Apex helping NEMT businesses22:40 Final thoughts24:40 RUN BAMBI RUN!!_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Your Non-Emergency Medical Transportation (NEMT) business needs programs, policies and procedures. Are you not convinced that it matters? Well, you will be convinced by this fifth episode of The Transportation Alliance's 6-part webinar series sponsored by Bambi called "Mastering Business Essentials" featuring Frank Ciccarella of Synergize Consulting.Reach out to Frank Ciccerella at: [email protected]_________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction02:11 Frank's presentation on succession44:56 Q&A_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

You won't own your Non-Emergency Medical Transportation (NEMT) business forever, so how do you plan for that? This third episode of The Transportation Alliance's 6-part webinar series sponsored by Bambi called "Mastering Business Essentials" features Michael DeSiato, explaining how to plan for a successful succession for your business.Reach out to Michael DeSiato at: [email protected]_________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction02:25 Michael's presentation on succession44:01 Q&A_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Figuring out how to handle employees and HR processes for your Non-Emergency Medical Transportation (NEMT) fleet? This third episode of The Transportation Alliance's 6-part webinar series sponsored by Bambi called "Mastering Business Essentials" features Julia James of ADP, providing info on all you need to consider regarding HR for your NEMT fleet._________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?: https://youtu.be/gXBWrZiGI8kWebsite: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction01:52 Julia's presentation on HR40:57 Q&A_________________________________________________________________________LETS GET SOCIAL!Follow us on Instagram: https://www.instagram.com/bambi_health/Follow us on TikTok:⁠ https://www.tiktok.com/@bambi_nemtFollow us on X: https://twitter.com/bambi_healthFollow us on Facebook: ⁠https://www.facebook.com/bambihealthFollow us on LinkedIn: https://www.linkedin.com/company/bambi-health/

Navigating the world of insurance for your Non-Emergency Medical Transportation (NEMT) fleet? This second episode of The Transportation Alliance's 6-part webinar series sponsored by Bambi called "Mastering Business Essentials" features Marc Crawford of S.W.A.N. Insurance, providing info on all you need to consider regarding insurance and managing risk to strategically grow your NEMT fleet.Reach out to SWAN Insurance at: https://swan-ins.com/nemt-supplementa...Reach out to Marc directly at: [email protected]_________________________________________________________________________#nemt #nemtsoftware #nemtbusiness #NEMTDispatch #MedicalTransport #NEMT #BambiPresents #NEMTExperts #RunBambiRunBambi -- the NEMT software you deserve. Making NEMT easy since 2023.What is Bambi?:    • What is Bambi NEMT? The Non-Emergency...  Website: https://www.hibambi.com/Contact Bambi for a demo: https://www.hibambi.com/contact_________________________________________________________________________00:00 Introduction01:54 Marc's presentation on risk control and strategic growth for insurance40:57 Q&A56:09 Conclusion