In the first part of her conversation with Venrock’s Tom Willerer, former Netflix Chief Talent Officer Patty McCord shares her experiences at Netflix and how she helped build a culture that startups and large corporations continue to emulate. Elaborating on the concepts mentioned in her book, Powerful: Building a Culture of Freedom and Responsibility, Patty discusses what it takes to develop trust in the workplace and why being “nice” isn’t always the best approach for delivering constructive feedback.