When you look at what gets property managers in trouble, it's not usually complicated. It's money, boundaries, and follow-through. And these issues don't come from bad intent; they often come from things that feel routine, but end up causing investigations, fines, and license risk down the line.

It could be one person handling the books a little too closely, or an agent "just helping" a client lease out a property. Maybe it's a maintenance issue that gets noted, but not pushed hard enough with the owner.

None of it feels like a major decision in the moment, but those are exactly the patterns that show up later in front of regulators.

There's negligence tied to the agreement itself, where the expectations were clear on paper, but the execution didn't hold up.

Then there's the biggest risk of all - what can go wrong when handling other people's money.

And layered on top of that, the environment itself is getting harder to navigate. Shifting fair housing guidance, fraud showing up in places you aren't monitoring, and AI speeding up workflows, but introducing new exposure.

So how do property managers actually protect themselves when the risks aren't obvious until it's too late?

In this episode, I'm joined by Sara Sharkey and Tim Kuptz, two Nevada property managers who are managing this in real time.

We get into where most teams are more exposed than they think, and what it takes to run a property management operation that doesn't just work when things are smooth, but holds together when something goes wrong.

Things You'll Learn In This Episode

Most compliance issues start as "small" decisions It's rarely one big failure; it's a series of minor shortcuts, missed checks, or assumptions. How does letting things slide lead to bigger problems later?

The biggest risk by far From reconciliation gaps to lack of oversight, most cases tie back to financial controls. If someone audited your process today, what would they find?

The line into property management is easier to cross than you think Leasing a property can quietly turn into full management if you're not careful. When does "helping a client" put you at risk?

Better tools don't remove responsibility AI, listing platforms, and automation can improve efficiency, but they also introduce new failure points. Who's accountable for what goes out under your name?

Guests Bio

Sara Sharkey has been a resident of the Reno/Sparks area for over 40 years and comes from a family deeply rooted in real estate, with over three decades of industry experience. As a local business owner, she understands both the complexity of real estate transactions and the level of care required when representing what is often her clients' largest investment. She has consistently given back to the profession, serving as President of the Sierra Nevada REALTORS® Board of Directors in 2023 and as a State Director for Nevada REALTORS®. Sara has been actively involved across multiple committees, including legislative, professional standards, and risk reduction. In recognition of her contributions, she was named one of the Top 10 Women in Real Estate by the Women's Council of REALTORS® in 2016. To get in touch, call or text 775-846-9291 or connect with Sara on LinkedIn.

Tim Kuptz brings extensive experience to property management, with over 30 years as a licensed real estate professional, 20 years as a broker, and 19 years focused specifically on property management. His company manages approximately 1,100 doors, with Tim personally overseeing around 280 of those properties. He holds the Certified Residential Specialist (CRS) designation and has built his career around managing and scaling large property portfolios. Outside of work, he enjoys sports, golf, and spending time with his wife of 29 years. To get in touch, call or text 702-683-7329 or follow Tim on Instagram.

About Your Guest Host

Paul Rich is a seasoned real estate professional and the Chair of the Nevada REALTORS® Property Management Committee, blending industry leadership with hands-on experience in brokerage, property management, and client service. He currently serves as a Broker-Salesperson with THE Brokerage in Henderson, NV, where he works directly with buyers, sellers, investors, and landlords.

Before stepping into committee leadership, Paul built his career on a foundation of education and service, transitioning from nearly two decades in education to real estate after recognizing the impact a dedicated agent can have on someone's most important financial decisions. Today, he brings that same commitment to clarity, communication, and professional excellence to every transaction and every conversation about how policy and practice intersect in property management. In his committee role, Paul helps guide conversation and advocacy on issues that affect rental owners and managers across Nevada, championing professional standards and real-world perspectives on regulation and best practices. Outside of his professional life, he's also known as a family man who brings patience, empathy, and practical problem-solving to both his work and his community. If you have any questions or thoughts, send an email to [email protected].

Resources

Check out https://nevadarealtors.org/ and don't forget to leave a review if you like what you heard. Your review feeds the algorithm, so our show reaches more people. Thank you!

About Your Hosts

Tiffany Banks is the CEO and former general counsel of Nevada REALTORS®. Her leadership is defined by a strategic approach to real estate advocacy and a commitment to community enrichment. With over a decade of legal experience, Tiffany guides the organization's direction with a keen focus on strategic consulting, complex legal analyses, and new business development. Nevada REALTORS® has successfully navigated legislative sessions, forging strong relationships with stakeholders and enhancing the community presence through impactful projects. Tiffany's role encompasses not just operational management but also driving growth and fostering a culture of excellence within the team and the broader real estate community.

Sarah Scattini is the 2026 President of Nevada REALTORS® and a seasoned real estate professional based in Northern Nevada. Her leadership is defined by deep local roots, decades of experience guiding buyers and sellers, and a commitment to advancing homeownership access and industry excellence throughout the state. Born and raised in Reno and a graduate of the University of Nevada, Reno, Sarah has worked in the real estate industry for over two decades, serving first-time homebuyers, relocating families, investors, and seasoned market participants with integrity and expertise. As President of Nevada REALTORS®, Sarah champions advocacy for balanced housing policy, increased market access, and professional development for nearly 20,000 members statewide. Under her leadership, the association is focused on supporting sustainable growth, strengthening community trust, and equipping practitioners with the tools, data, and training they need to succeed in a rapidly-evolving market. Sarah also brings firsthand market experience from her work with RE/MAX Prime Properties, where her long career in residential real estate has been marked by thoughtful service, deep local knowledge, and a reputation for listening closely to clients' needs.

April 2026 is going to be one of the most important months of the year for Nevada REALTORS®, and it's all centered around bringing the industry together in a more intentional way!

From a first-of-its-kind housing forum to a statewide summit packed with speakers, panels, and continuing education, this isn't just a series of events.

It's a coordinated effort to give you a clearer view of where housing is headed and how to position yourself within it.

We're seeing conversations expand beyond transactions and into policy, development, legal frameworks, and long-term housing strategy.

And that's exactly what these events are designed to address.

Whether you're attending in person or joining through one of our watch parties, the goal is simple: make sure every agent has access to the insights, relationships, and context they need to navigate what's coming next.

In this episode, we walk through everything happening this April, from the Housing Forum to Envision Summit, what you can expect from each, and why this lineup is something you don't want to miss.

Things You'll Learn In This Episode

What to expect from our April event lineup

From the Housing Forum to NVision Summit, this month brings together policy leaders, industry experts, and top speakers. Which of these events should be on your calendar?

Why this Housing Forum matters right now

With leaders from housing coalitions, legal services, and development all in one room, this isn't just another panel. What insights can you gain when you're hearing directly from the people shaping housing policy and access?

The real value behind attending events like these

It's not just about the speakers or sessions. It's about context, connection, and staying aligned with where the industry is going. How can you use events as a strategic advantage, or just as optional extras?

About Your Guest Hosts

Amanda Powell is the Marketing and Communications Director at Nevada REALTORS®.

Stefania Volk is the Development and Events Director at Nevada REALTORS®.

Madi Grimm is the Engagement & Outreach Specialist at Nevada REALTORS®.

For more info about our upcoming events, go to https://nevadarealtors.org/ and follow us on Instagram.

When it's not a legislative year, it's tempting to exhale a little. To tell ourselves we can go back to "just managing doors".

But here's the uncomfortable truth: the most important shifts don't always happen when everyone's watching.

Over the last few years, we've seen how quickly the ground can move. One proposal catches traction, and suddenly the rules feel different.

And by the time most managers are reacting, the conversation has already been happening for months.

That's why advocacy isn't something we dust off every other year. If we're not in the room, or at least aware of what's being discussed, we're trusting someone else to define how we operate.

In this episode, we're joined by Chair of the Nevada Realtors Property Management Committee, Paul Rich, alongside Legislative Committee Chair Chris Bishop and Property Management Committee Vice Chair Kristin Gandolfo.

Together, we unpack what's happening beneath the surface right now, why this "quiet season" may be more important than it looks, and what every property manager should be thinking about right now.

Things You'll Learn In This Episode

The laws that affect you often start with a single complaint Many legislative proposals start because someone told a legislator, "I have a problem." What happens when we don't offer context before that complaint becomes a bill?

Advocacy isn't just for legislative years How do we stop treating advocacy as an event and start seeing it as an ongoing process?

Being uninformed isn't neutral; it's risky If understanding landlord-tenant law is part of our professional duty, what systems do we have in place to stay ahead of changes?

You don't have to testify to make an impact Many professionals assume their voice won't matter. What could shift if more of us adopted a "see something, say something" mindset?

Guest Bios

Paul Rich is a seasoned real estate professional and the Chair of the Nevada REALTORS® Property Management Committee, blending industry leadership with hands-on experience in brokerage, property management, and client service. He currently serves as a Broker-Salesperson with THE Brokerage in Henderson, NV, where he works directly with buyers, sellers, investors, and landlords.

Before stepping into committee leadership, Paul built his career on a foundation of education and service, transitioning from nearly two decades in education to real estate after recognizing the impact a dedicated agent can have on someone's most important financial decisions. Today, he brings that same commitment to clarity, communication, and professional excellence to every transaction and every conversation about how policy and practice intersect in property management. In his committee role, Paul helps guide conversation and advocacy on issues that affect rental owners and managers across Nevada, championing professional standards and real-world perspectives on regulation and best practices. Outside of his professional life, he's also known as a family man who brings patience, empathy, and practical problem-solving to both his work and his community. If you have any questions or thoughts, send an email to [email protected].

Christopher Bishop is a seasoned real estate professional with over two decades of industry experience. He currently serves as the General Manager at Signature Real Estate Group, where he leads a top-performing team of agents and brokers, helping them achieve exceptional results in the competitive Las Vegas market. Chris also currently serves as Vice Chair of the Nevada REALTORS® Legislative Committee. Christopher's career includes a prestigious role as the President of the Nevada Association of REALTORS in 2020, where he worked to advance the real estate profession across the state.

LinkedIn: https://www.linkedin.com/in/christopher-bishop-98b37623/

Kristin Gandolfo is a real estate professional and the current Vice Chair of the Nevada REALTORS® Property Management Committee. She also serves as the 2026 Nevada State Liaison for the Women's Council of REALTORS®, continuing a long track record of leadership within the organization. Kristin previously served as Program Director (2021), President-Elect (2022), and President (2023) of the Women's Council of REALTORS® Northern Nevada, and is a graduate of the 2023 Nevada REALTORS® Leadership Academy. Her leadership extends across the industry. She is a former President-Elect of NARPM Northern Nevada and was named REALTOR® Member of the Year by the Women's Council of REALTORS® Northern Nevada in 2023. Kristin has also been recognized among the Top 25 in Real Estate in both 2017 and 2022. In 2023, her team was awarded Best of Sierra Nevada, recognized as the number one property management company in Northern Nevada, and ranked third as Best Luxury Real Estate Team, reflecting her commitment to operational excellence, client service, and professional leadership.

LinkedIn: https://www.linkedin.com/in/kristin-gandolfo-233bb532/

Over the last five years, real estate has changed at a pace most of us have never seen before.

Interest rates have climbed and shifted buyer and seller behavior. Transactions have slowed, and consumers are more informed and have higher expectations of the agents they hire.

We're also seeing an endless stream of new software, automation, AI tools, marketing systems, and lead-generation platforms.

A lot may have changed in the business, but what it takes to build a durable career has remained the same.

The agents who are still growing are focused on relationships, not chasing down every new lead.

What does 2026 promise for agents, teams, and brokerages who are focusing on the right things? How do we build businesses that can weather any market cycle?

In this episode, we're joined by senior real estate operator and growth strategist Trey Salinas.

He shares why relational equity beats lead volume, what sustainable growth actually looks like, and how technology should support human connection instead of replacing it.

Things You'll Learn In This Episode

Relationships are still the ultimate growth strategy Many agents chase internet leads and new platforms, but the highest performers win by going deeper with the people already in their world. Are we overlooking the business sitting right in front of us?

The difference between growth and sustainable growth Adding agents or expanding portfolios can look impressive from the outside, but it doesn't always translate into stability or performance. What should leaders be measuring instead of just numbers?

Why agents must rethink their relationship with technology AI and automation are moving fast, yet real estate remains deeply personal and local. How can professionals embrace innovation without losing the trust that keeps clients loyal?

Guest Bio

Trey Salinas is a strategist, consultant, speaker, coach, and the Chief Growth Officer at Arrow Capital. He is a luxury and multifamily real estate strategy and revenue operations executive, as well as a team development and expansion strategist. As a dedicated executive with a proven track record in strategic leadership and business development, Trey specializes in driving organizational growth, operational excellence, and high-performing team execution across the real estate sector. In his current role as Chief Growth Officer at Arrow Capital, he is responsible for scaling the portfolio to $1B+ in AUM while cultivating top-tier talent and fostering sustainable growth across both commercial and residential verticals.

Complementing this, Trey serves as the Founding Director of Epique Estates, the luxury arm of Epique Realty, where he leads the strategic development of the brand's luxury identity. He is helping build the operational infrastructure, go-to-market strategy, and an elevated suite of tools, resources, and benefits designed to empower top-tier luxury agents, with a focus on delivering a differentiated, value-rich environment that meets the refined demands of high-performing professionals in the luxury real estate space. Trey's expertise spans luxury real estate, proptech, asset and property management, and strategic planning, with a core focus on operational optimization and delivering quantifiable outcomes. He thrives in dynamic, fast-paced environments, leveraging data-driven insights and cross-functional collaboration to lead high-impact, revenue-generating initiatives. To learn more, connect with Trey on LinkedIn.

Resources

Check out https://nevadarealtors.org/ and don't forget to leave a review if you like what you heard. Your review feeds the algorithm, so our show reaches more people. Thank you!

About Your Hosts

Tiffany Banks is the CEO and former general counsel of Nevada REALTORS®. Her leadership is defined by a strategic approach to real estate advocacy and a commitment to community enrichment. With over a decade of legal experience, Tiffany guides the organization's direction with a keen focus on strategic consulting, complex legal analyses, and new business development. Nevada REALTORS® has successfully navigated legislative sessions, forging strong relationships with stakeholders and enhancing the community presence through impactful projects. Tiffany's role encompasses not just operational management but also driving growth and fostering a culture of excellence within the team and the broader real estate community.

Sarah Scattini is the 2026 President of Nevada REALTORS® and a seasoned real estate professional based in Northern Nevada. Her leadership is defined by deep local roots, decades of experience guiding buyers and sellers, and a commitment to advancing homeownership access and industry excellence throughout the state. Born and raised in Reno and a graduate of the University of Nevada, Reno, Sarah has worked in the real estate industry for over two decades, serving first-time homebuyers, relocating families, investors, and seasoned market participants with integrity and expertise. As President of Nevada REALTORS®, Sarah champions advocacy for balanced housing policy, increased market access, and professional development for nearly 20,000 members statewide. Under her leadership, the association is focused on supporting sustainable growth, strengthening community trust, and equipping practitioners with the tools, data, and training they need to succeed in a rapidly-evolving market. Sarah also brings firsthand market experience from her work with RE/MAX Prime Properties, where her long career in residential real estate has been marked by thoughtful service, deep local knowledge, and a reputation for listening closely to clients' needs.

A neglected half-acre lot in Northwest Reno was quietly turned into something the neighborhood didn't realize it was missing.

Now, people can bring their dogs, let them run safely, and use a space that has been sitting unused for years.

This didn't happen because of a massive budget or a long-term master plan. It happened because the association saw a practical problem up close and chose to get involved in a way that was collaborative.

The work respected the surrounding community, partnered with both the city and the school district, and made use of resources most people don't even realize are available.

In this episode, Nevada REALTORS® 2026 President, Sarah Scattini, and real estate leader, Sam Olson, talk about how the project came together and how it will impact the community.

About Your Hosts

Sarah Scattini is the 2026 Nevada Realtors president. She is a seasoned real estate professional with 20 years of industry experience. Sarah's extensive knowledge of the market, honed negotiating skills, and deep understanding of legal intricacies ensure that her clients' interests are well-protected at every step of the process.

Sam Olson is a real estate team leader dedicated to developing productive, ethical, and professional agents across the industry. With more than a decade of board governance experience, he has served organizations such as Build Our Center, Inc., Silver State Fair Housing Council, and the diversity and inclusion committees for NVR and SNR.

Every December, Nevada REALTORS® enters one of its busiest and most important weeks of the year. Our annual meetings bring together board trainings, legislative updates, PAC sessions, committee work, and the start of a new cycle of member involvement.

It's a week that sets the tone for the year ahead and highlights just how much activity and leadership are happening across our association.

One of the key events that kick off everything is the YPN + Leadership Academy Alumni Mixer. It's a simple, welcoming way for members to connect…new faces, alumni, committee members, and anyone curious about getting more involved.

This mixer is consistently the starting point for members who want to better understand Nevada REALTORS®, meet the people behind our programs, and find the right place to plug in.

We're seeing that same enthusiasm reflected in the Leadership Academy. Applications opened earlier than usual this year, and the response was the largest we've ever had.

The program remains one of our most impactful opportunities for both personal and professional development, and members clearly want to be part of it.

In this episode, we walk through the upcoming mixer, the Leadership Academy's record application year, and the many ways members can stay connected and involved at Nevada REALTORS®

Things You'll Learn In This Episode

Leadership starts before you have a title Most people wait for permission to lead, but in our industry, leadership begins the moment you step into the room. How does getting involved early change your entire trajectory in the association?

More than a social event The YPN + Alumni mixer isn't just networking; it's where future committee members and Academy applicants take their first step. What opportunities open up when two influential committees join forces for a single event?

Why the Leadership Academy has record demand Applications surged this year because members want growth, clarity, and community, not another credential. What happens inside the Academy that makes it one of the most transformational programs we offer?

This fall, Nevada REALTORS® is stepping into a season of transformation that's as ambitious as it is intentional.

We're not just putting events on the calendar; we're rethinking what those events represent, how they connect our members, and how they demonstrate our impact to the wider community.

From the NVision Summit, which re-imagines our annual convention into something more dynamic and forward-looking. To Keys to Kindness, a fundraiser that trades the gala floor for a cause that touches real lives, our fall events are designed to inspire action and build connection.

And when our community gathers at the Houston Space Center this November, it's more than networking. It's a reminder that when REALTORS® come together, we can aim higher than we ever imagined.

In this episode, Development and Events Director Stefania Volk is joined by our podcast producer, Matt Johnson. She talks about these events and all the work the team is doing to bring these initiatives to life.

The Nevada REALTORS® team is working really hard to reinvent what people think of the association. We're working on that internally and externally. -Stefania Volk

Things You'll Learn In This Episode

• Re-envisioning the annual convention What does it mean to retire a long-standing tradition and replace it with a summit built for the future of real estate?
• Why kindness beats black-tie galas How does giving up the spotlight of a traditional gala in favor of a children's cancer fundraiser reshape what leadership looks like?
• The hidden value of REALTOR® receptions Why is hosting Nevada Night at Houston's Space Center, with shuttles, a reception, and even an astronaut, about more than networking?

Guest Bio

Stefania Volk is the Development and Events Director at Nevada REALTORS®, where she's leading the charge in reimagining how events connect members, showcase advocacy, and engage the broader community. In just under three years with the organization, she's gone from assistant to architecting events, including the new NVision Summit and the Keys to Kindness fundraiser. Visit https://nevadarealtors.org/ to learn more about our upcoming events.

About Your Hosts

Tiffany Banks is the CEO and former general counsel of Nevada REALTORS®. Her leadership is defined by a strategic approach to real estate advocacy and a commitment to community enrichment. With over a decade of legal experience, Tiffany guides the organization's direction with a keen focus on strategic consulting, complex legal analyses, and new business development. Nevada REALTORS® has successfully navigated legislative sessions, forging strong relationships with stakeholders and enhancing the community presence through impactful projects. Tiffany's role encompasses not just operational management but also driving growth and fostering a culture of excellence within the team and the broader real estate community.

Check out this episode on Apple, Spotify or https://nevadarealtors.org/ and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!

As the real estate market shifts and member needs evolve, Nevada REALTORS® is stepping into a bold new chapter, and this summer marks the start of that transformation.

From physical events that bring people face-to-face to a major website overhaul focused on consumer education, the organization is embracing the future while doubling down on what matters most.

In this episode, our podcast producer Matt Johnson, and our Marketing and Communications Director Amanda Powell step out from behind the scenes to chat about the new initiatives rolling out this season.

It's not just about more events or prettier websites. It's about redefining the role of a real estate association in a world where trust, connection, and human experience matter more than automation.

We're pulling back the curtain on the work we're doing to ensure Nevada REALTORS® stay relevant, resourceful, and resilient.

The consumer shift is happening nationwide and it's coming to the Nevada REALTORS® website. While our members are still our top priority, we want to make sure homebuyers are seeing all the resources available to them. -Amanda Powell

Things You'll Learn In This Episode

• A website for consumers, not members Why would a member-led organization pivot its website away from its members, and what does that signal about market trends?
• A meaningful initiative What happens when real estate leaders trade contracts and closings for hard hats and hammers?
• The real reason in-person events are making a major comeback In a world addicted to AI and automation, why are physical gatherings becoming more valuable, not less?

About Your Host

Amanda Powell is the Marketing and Communications Director at Nevada REALTORS®. Visit the new website https://nevadarealtors.org/.

Check out this episode on Apple, Spotify, or on our website and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!

Nevada lawmakers are racing toward the next big deadline, and housing legislation is right in the thick of it.

With the second house deadline coming up, some of the most talked-about housing bills are shifting, stalling, or inching forward with key amendments.

From tenant payment options to eviction records and even a quiet push for rent control, a lot is happening behind the scenes, and it's moving fast.

We've been tracking these bills closely, advocating for fair housing policy while making sure the voices of Realtors and homeowners are heard.

How do restrictions on landlords make housing more expensive? Which bill amendments have we advocated for?

In this episode, we go through the latest developments at the Nevada Legislature, breaking down what bills are evolving, what's getting pushback, and what it all means for property owners, managers, and tenants.

Things You'll Learn In This Episode

• The truth about landlord fees AB 121 aims to force transparency in lease agreements. Is it going too far, or not far enough?
• Rent control workaround Could AB 44 become a backdoor to rent control in Nevada, and why are Realtors pushing back hard?
• The real cost of making evictions harder AB 201 proposes automatic sealing of evictions after one year. But could that make tenant screening even harder? Could this end up hurting the very renters these bills aim to protect?

Guest Bio

Azim Jessa is a highly accomplished real estate professional, currently serving as the Team Leader and Broker of The Jessa Group at Urban Nest Realty in Nevada. With over a decade of experience in the real estate industry, Azim has built a reputation for his extensive market knowledge, strategic negotiation skills, and commitment to providing exceptional client service. His leadership at The Jessa Group has helped the team consistently rank among the top-performing real estate groups in the region. In addition to his brokerage role, Azim is deeply involved in the real estate community and advocacy efforts. As the Legislative Chair and Treasurer at Nevada REALTORS®, he plays a key role in shaping policies that support the interests of both real estate professionals and homeowners across the state. His work on legislative issues has positioned him as a trusted voice in the industry, where he focuses on protecting property rights, promoting sustainable development, and advancing ethical practices in real estate.

If you have any questions, send an email to [email protected].

About Your Hosts

Tiffany Banks is the CEO and former general counsel of Nevada REALTORS®. Her leadership is defined by a strategic approach to real estate advocacy and a commitment to community enrichment. With over a decade of legal experience, Tiffany guides the organization's direction with a keen focus on strategic consulting, complex legal analyses, and new business development. Nevada REALTORS® has successfully navigated legislative sessions, forging strong relationships with stakeholders and enhancing the community presence through impactful projects. Tiffany's role encompasses not just operational management but also driving growth and fostering a culture of excellence within the team and the broader real estate community.

Brandon Roberts is the President of Nevada REALTORS® and Corporate Broker/CoFounder of Signature Real Estate Group. Signature Real Estate Group is a real estate and property management brokerage that has grown to almost 800 agents in multiple states. He has been practicing real estate for over 27 years and has been a broker for 21 of them. Brandon has trained and coached Real Estate brokers and agents all over the country. His state of the art training at the Real Estate Academy has brought new agents to new levels. Making them into multi-million dollar producers within their first year.

Check out this episode on Apple or Spotify and don't forget to leave a review if you like what you heard. Your review feeds the algorithm, so our show reaches more people. Thank you!

Real estate is a mighty industry, but even the mightiest can face a catastrophic end when they don't evolve.

NAR's CEO, Nykia Wright, saw it happen in journalism.

Now she's determined to make sure real estate doesn't follow the same path.

The market—and the industry as a whole— is going through a critical time.

We have seen massive disruption in recent years. Legal, structural, reputational, and technological changes are just a few of the forces challenging our future.

Every organization that touches real estate is rethinking its strategy and experience to meet changing member demands.

The question is: how can associations get strong enough to withstand disruption and truly future-proof themselves?

Ultimately, it's about keeping agents at the center and empowering successful transactions.

So, how is NAR evolving to meet this moment? How do we reimagine the association experience? And how can local, state, and national associations work together to move the industry forward?

In this episode, Nykia Wright shares how the Association is responding to today's challenges and what it will take to lead the industry into the future.

Coming from journalism, I've seen the catastrophic end to an industry that used to be mighty. Understanding that that can happen to any industry keeps me motivated. -Nykia Wright

Things You'll Learn In This Episode

• No industry is too big to fail How did Nykia's front-row seat to journalism's collapse shape her approach to leading NAR?
• Reimagining the Association from the inside out A lot has changed in real estate lately. What's NAR doing to strengthen itself in the face of legal, structural, and reputational challenges?
• A new era for the member experience NAR wants to reimagine what being a member looks like. What does it mean to meet members where they are, and how will their experience with NAR change?
• The real job of NAR's CEO Nykia puts it plainly: her job is to help you get to your next transaction. How is she building an organization that delivers on that promise?

Guest Bio

Nykia Wright is the CEO of The National Association of REALTORS®. Nykia brings a breadth of executive leadership and strategic advisory experience with her. Before assuming the role in November of 2023, Nykia was the Chief Executive Officer of the Chicago Sun-Times, the oldest continuously published news publication in the state of Illinois. As CEO of the Chicago Sun-Times, she led the newspaper through a sweeping digital transformation and a merger with WBEZ (Chicago Public Media). She is a recognized leader in the journalism industry who was responsible for managing significant disruption, driving change, and implementing digital transformation at the newspaper.​ Before joining the Sun-Times, Nykia was a strategy and business transformation professional with more than 15 years' experience advising and leading companies and teams for operational, financial, and performance improvement projects. Visit https://www.nar.realtor/ to learn more.

About Your Hosts

Tiffany Banks is the CEO and former general counsel of Nevada REALTORS®. Her leadership is defined by a strategic approach to real estate advocacy and a commitment to community enrichment. With over a decade of legal experience, Tiffany guides the organization's direction with a keen focus on strategic consulting, complex legal analyses, and new business development. Nevada REALTORS® has successfully navigated legislative sessions, forging strong relationships with stakeholders and enhancing the community presence through impactful projects. Tiffany's role encompasses not just operational management, but also driving growth and fostering a culture of excellence within the team and the broader real estate community.

Brandon Roberts is the President of Nevada REALTORS® and Corporate Broker/CoFounder of Signature Real Estate Group. Signature Real Estate Group is a real estate and property management brokerage that has grown to almost 800 agents in multiple states. He has been practicing real estate for over 27 years and has been a broker for 21 of them. Brandon has trained and coached Real Estate brokers and agents all over the country. His state of the art training at the Real Estate Academy has brought new agents to new levels. Making them into multi-million dollar producers within their first year.

Check out this episode on Apple Podcasts and Spotify and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more people. Thank you!