What role does diplomacy play in the modern world order, and what are the characteristics of a good diplomat? Which countries are the great powers today, and which will lead in 2050? Does NATO have a role in helping manage the political, economic, and military challenges facing the United States? And why is morale reportedly at a low ebb in the State Department? In this episode, former ambassador to NATO Nicholas Burns, the Goodman Family professor of the practice of diplomacy and international relations at Harvard Kennedy School, answers these questions and more, based on his long career in government service.