When should you apologise at work, and what's the best way to do it? In this episode of Office English, Pippa and Phil talk about the language of workplace apologies and if it's ever wrong to apologise at work.

Find a full transcript for this episode and more programmes to help you with your English at: https://www.bbc.co.uk/learningenglish/english/features/office-english/260302

Want to boost your speaking skills? Try Beating Speaking Anxiety, our series to help fight your fears of speaking English: https://www.bbc.co.uk/learningenglish/english/features/beating_speaking_anxiety

Get our latest programmes. Subscribe to our free email newsletter