(1:00) Driving between appointments, SLP Samantha Koncak talks about how COVID-19 has changed her job. See how new realities like stepped-up infection control measures and unruly masks affect the daily operations of an SLP in the field.

(15:25) Later in the show, SLP Lauren Sharpe shares stories of COVID-19's emotional impact on both patients and SLPs in home health, with social isolation as a major factor.

(21:51) And home-health expert Jenny Loehr returns to the podcast to discuss caseloads and how the recently implemented Patient-Driven Groupings Model fits into this puzzle