When faced with a challenge, a soldier will always come up with some sort of solution to make the system, process or piece of equipment work. It may not be an elegant solution or a good use of time, but they will find a way to make it work. Lori Mongold and Andrew St. Laurent are doing everything in their power to make sure soldiers don't have to find workarounds to disconnected systems, at least in the force management world. They are the chief and deputy chief of the office in the Army staff charged with fixing how the service creates and manages units. Their solution revises processes and replaces fifteen legacy systems with one new information technology system, the Global Force Information Management Operational Environment. They join host Bob Bradford in the studio to explain the bureaucratic journey required to move the global force management process from the industrial to the cognitive era.