There is a small but mighty bunch of customer success leaders who are tasked with operating a Digital Customer Success program within the confines of an on-prem software product - and Stacie Chaney of VMware and I happen to be two of them!

So of course we talk about that in this episode and Stacie provides some amazing insight and tactics from her own DCS practice that have very real and practical implications now.

Stacie also discusses her background in Marketing and how well it translates into a career in CS.

Enjoy! I know I sure did...

Stacie's LinkedIn: https://www.linkedin.com/in/stacie-kaufman-chaney-360339b/

Resources Mentioned in this Episode:

• Podcast
  • Gain Grow Retain: https://podcast.gaingrowretain.com/
  • Unchurned: https://podcasts.apple.com/us/podcast/unchurned/id1635997357
  • Beating The Drum: https://beatingthedrum.com/

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The Digital Customer Success Podcast is hosted by Alex Turkovic

🎬 This content was edited by Lifetime Value Media.
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