Osteobizness

In this episode of the Osteobizness Podcast, presenter Gilly Woodhouse and guest Caroline explore active patient management for osteopaths. They concentrate on challenges encountered by new graduates, especially in rebooking patients and providing optimal service. Caroline recommends the importance of clear communication, establishing a structured treatment plan with consistent follow-ups, setting realistic expectations, and creating a supportive environment for patients. She emphasises the importance of building a collaborative relationship with patients and sustaining support beyond initial treatments, providing essential tips for osteopaths looking to improve their patient management skills.

Need help to boost your clinic growth?  Book a free healthcheck with Gilly here.

Explaining the Diagnosis and Treatment Plan (00:03:20) Caroline emphasises the need to explain the diagnosis, treatment plan, and the expected number of visits to the patient.

Setting Patient Expectations (00:08:25) Caroline and Gilly discuss the importance of helping patients understand the journey ahead, managing their expectations, and addressing their concerns.

Standalone Appointments (00:11:25) Caroline explains when a standalone appointment may be appropriate, such as for minor issues or emergency concerns.

Follow-Up and Ongoing Support (00:20:02) Caroline emphasises the importance of providing ongoing support, addressing patient concerns, and offering reassurance.

BEST MOMENTS

"We always have to have a plan. It may be that you decide to change the plan further down the line when new information emerges."

"Rather than people feeling ripped off, they think, 'Oh, we're understanding a health process.'"

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this podcast episode, Gilly Woodhouse, business coach and advocate of osteopathy, discusses the challenges clinic owners face in creating successful practices. She criticises the overwhelming and expensive courses flooding the market, advocating instead for a practical, customised framework to help clinics become busy and profitable. Gilly programs offer hands-on support and quick, tangible results for those chossing to work with her. She invites clinic owners to reach out for personalised guidance to improve their clinic's performance.

Need help to boost your clinic growth?  Book a free healthcheck with Gilly here.

 Framework (00:00:24) Gilly discusses the need for a clinic framework for success and criticises unnecessary courses and information overload.

Tailored Coaching (00:01:30) Gilly emphasises the importance of personalised coaching and avoiding generic, over-the-top coaching styles.

Immediate Impact (00:02:41) Gilly highlights the potential for rapid shifts and changes in clinic performance through intention and practical support.

BEST MOMENTS

"Everyone's got different hopes and dreams and goals, so please avoid the cookie-cutter style, rah-rah-rah shouty, over-the-top coaches who promise you the earth."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode of the Osteobizness Podcast, host Gilly Woodhouse, a business coach and advocate for osteopathy, discusses how she assisted Sarah, a clinic owner, in enhancing her business. Sarah's clinic was grappling with issues such as underused staff and rooms. Gilly offered a strategy to streamline operations and put into place online marketing tactics. These measures resulted in a surge in appointments, improved efficiency, and elevated profits, demonstrating the advantages of specialist advice in augmenting clinic performance.
 
Need help to boost your clinic growth?  Join the waitlist to be the first to know when the doors open.

Sarah's Concerns (00:00:25) Sarah's concerns about underutilized team members and clinic rooms, and the potential impact on revenue and profit.

Sarah's Plan (00:01:28) Sarah's decision to invest in growing her clinic, seeking a straightforward plan of action, and the positive attitude she brought to implementing the plan.

Improving Clinic Operations (00:02:55) Discussion of streamlining clinic operations, enhancing revenue streams, and implementing online marketing strategies to increase visibility and attract new patients.

Results and Future Plans (00:04:30) The positive outcomes of the implemented strategies, including increased bookings and profits, and future plans for publishing a book and creating a digital clinic handbook.

BEST MOMENTS

"Sarah reported rather excitedly that her previously quiet massage therapist had received nine new bookings straight away."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this podcast episode, podcast host Gilly Woodhouse discusses the case of Bob, a struggling clinic owner. Bob's clinic was losing patients and income, leading to stress and a lack of interest in his work. He faced administrative challenges and was hesitant to follow up with patients for fear of being intrusive. The episode highlights the importance of seeking expert help to address business issues and implement new strategies. Did Bob turn his clinic around?!

Need help to boost your clinic growth?  Book a free healthcheck with Gilly here.

Bob's Clinic Struggles (00:00:27) Bob's clinic struggles with declining patient numbers, financial worries, and lack of organisation.

Bob's Mistake (00:01:29) Bob's mistake lead to burnout and financial concerns.

Expert Help Offer (00:02:55) Gilly offers expert help to clinic owners to create a plan of action and achieve desired outcomes, emphasizing the value of seeking support.

BEST MOMENTS

"His income was reducing, which was keeping him awake at night."

"He was starting to fall out of love with his work."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode of the Osteobizness Podcast, host Gilly Woodhouse recounts their personal growth journey from a shy individual with low self-confidence to someone who embraces opportunities with bravery. They discuss their childhood struggles with shyness and how they were perceived as lacking confidence. A turning point came when they joined an art class and were challenged to draw Sean Connery. Despite initial doubts, they succeeded with the teacher's encouragement. Gilly then describes a moment that highlights the importance of overcoming fear and seizing the moment for personal empowerment.

Need help to boost your clinic growth?  Join the waitlist to be the first to know when the doors open.

Confidence and Fear (00:00:02) The speaker reflects on childhood shyness and fear of making mistakes, leading to a lack of confidence.

Exploring and Building Confidence (00:02:15) The speaker shares experiences of exploring new opportunities, moving to different places, and gradually building confidence.

Art Class and Overcoming Limitations (00:03:21) The speaker describes attending an art class, initially feeling unsure, but learning to draw with a new perspective and overcoming self-imposed limitations.

Meeting Sean Connery (00:06:31) The speaker recounts a unique art assignment involving drawing a picture of Sean Connery and the subsequent opportunity to meet him and ask for his autograph.

Seizing Opportunities (00:11:00) The speaker shares the internal struggle and ultimate courage in seizing the opportunity to approach Sean Connery for his autograph.

BEST MOMENTS

"It was really fascinating and it was really good to go and explore and play, actually explore my creative side and just play."

"When I took my drawing and turned it around the right way, I was like, 'Oh my God, it's a picture of Sean Connery. I did that. That's amazing.'"

"It was a lesson that day that we have opportunities, we have forks in the road, and if we listen to our crazy old mind, it'll talk us out of things sometimes."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode of the Osteobizness Podcast, Gilly Woodhouse shares key strategies for running successful osteopathy clinics. She advises clinic owners to allocate weekly time for business development, delegate minor tasks, plan marketing in advance, and maintain a clear focus on long-term goals. Gilly also underscores the importance of leadership in uniting the team with a shared vision and fostering a positive work environment. Her insights are drawn from her extensive experience in supporting clinic owners, aiming to help them avoid burnout, increase efficiency, and ultimately grow their practices.

Take the stress out of creating content for your social media platforms - let us do it for you: https://gillywoodhouse.simplero.com/page/226236

Time Management and Delegation (00:00:23) Clinic owners set aside time to work on the business, delegate £10 tasks, and plan marketing in advance.

Marketing Strategies (00:01:49) Clinics plan marketing in advance, promote each team member and modality, and use a mixture of original and curated content.

Team Leadership and Motivation (00:04:56) Bringing the team together with a shared vision, gratitude, and praise, and offering useful CPD sessions and social events.

BEST MOMENTS

"These £10 tasks could be delegated to team members or outsourced to a personal assistant, which keeps the principal's attention on the strategic work which cannot be done by anyone else."

"Bringing the team together with a shared vision as to where the clinic is going, what the goals are, and how vital each team member is in achieving them really does help."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode of the Osteobizness Podcast, host Gilly Woodhouse speaks recounts her challenging journey, which began with learning online marketing in 2009 and took a dramatic turn when her son suffered heart failure and a stroke, necessitating a move back to the UK. She discovered her passion for osteopathy whilst her son was receiving treatment, she was working part-time and realised many osteopaths struggled to attract patients. This led her to combine her coaching skills with her love for osteopathy, helping clinic owners grow their practices. She stresses the value of seeking external guidance and shares success stories from those who've followed her strategies. The episode ends with an invitation for clinic owners to dream big!

Book a call with Gilly here and find out how quickly you can transform your clinic: bit.ly/gillydiary
 
The journey of adversity and discovery (00:00:22) Details Gilly's personal journey, including her son's health crisis and her introduction to business coaching.

Decision-making and career path (00:02:42) Gilly's contemplation between offering online cookery lessons or teaching business development and marketing to osteopaths.

The impact of coaching and support (00:04:00) Reflects on the importance of outside perspective and coaching in finding fulfilment and success in business.

Success stories and the importance of seeking support (00:05:39) Highlights the positive impact of coaching on clinic owners and emphasises the importance of seeking support earlier.

BEST MOMENTS

 "Something ignited within me as I spoke with delegates on the cranial courses we delivered. I noticed a common theme: they were all saying things like, 'I just don't know how to keep getting more new patients because I keep making them better and off they go.'"

 "I kept thinking about those wonderful osteopaths too, who didn't know how to connect with and easily attract more people in pain so that they were kept busy and even more patients were helped back to health."

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this podcast episode, host Gilly Woodhouse shares their personal journey of exploring various forms of art, including cooking and painting. They discuss their successful cooking business in Athens and their newfound interest in painting. The speaker also introduces the idea of selecting words for the year to stay focused and motivated, revealing their chosen words: align, amplify, and abundance.

Find out how you can ensure business growth and success here.

Exploring Different Forms of Art (00:00:02) Gilly discusses their personal journey in exploring different forms of art, including cooking and painting.

The Gathering: A Morning of Art (00:01:26) Gilly talks about participating in an art gathering with friends, where they spend the morning doing their art.

Choosing Words for the Year (00:02:42) Gilly shares their practice of choosing words to focus on for the year and encourages listeners to do the same. They discuss their three chosen words and the significance behind them.

BEST MOMENTS

'It's quite a nice idea to think about what your main focus is and then put that in the diary every week or every day. Keep seeing it and keep coming back to it, keep staying grounded in that word.'

VALUABLE RESOURCES

Are You Ready To Maximise Your Clinic's Potential And Achieve A Higher Annual Turnover? Click here to get your FREE personalised report.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this podcast episode, Gilly Woodhouse discusses her work with "Osteobiz Fix-ers" and emphasises the significance of setting boundaries to avoid overwhelm. She shares valuable advice from her colleague, Liz Coffey, about the importance of being courageous, engaging in clear conversations, and consistently maintaining boundaries. The conversation also delves into the significance of gratitude and clarity in life. Liz's recommended brain dump exercise for managing overwhelming thoughts and tasks is highlighted as well.

Find out how you can ensure business growth and success here.

Setting Boundaries and Planning for the Future (00:00:02) Gilly discusses the importance of setting boundaries and creating a long-term plan for the upcoming year and beyond.

Avoiding Overwhelm and the Three C's (00:01:08) Gilly shares advice from colleague Liz Coffey on avoiding overwhelm, including being courageous in setting boundaries, having clear conversations, and being consistent.

Brain Dump Exercise to Manage Overwhelming Thoughts and Tasks (00:05:42) Gilly explains a brain dump exercise suggested by Liz Coffey to manage overwhelming thoughts and tasks

Gratitude and Clarity (00:05:20) Gilly talks about the importance of gratitude and clarity in knowing what one wants in life, and mentions a brain dump exercise suggested by Liz to manage overwhelming thoughts and tasks.

BEST MOMENTS

'How do you want to do life? What state do you want to be in?'

VALUABLE RESOURCES

Take the Clinic Success quiz!

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.

In this episode of the Osteo Business Podcast, award-winning business coach Gilly Woodhouse, discusses the issue of uneven workload distribution in osteopathy practices. The conversation, originating in the "Osteopathy Works" Facebook group, explores solutions such as social media marketing and team collaboration. Gilly emphasises the importance of visibility for all team members and suggests consistent marketing efforts and training to attract more patients and balance the workload.

2024 YOUR BEST YEAR YET! Join the FREE Webinar.

The principal being busy while the team is not (00:00:21) Discussion about the problem of the principal being busy while the team is not and potential solutions, including social media marketing and team collaboration.

The importance of marketing specific team members (00:04:50) Emphasizes the need to market specific team members to increase visibility and attract more patients to the clinic.

Consistent marketing efforts and training for the team (00:05:58) Encouragement to consistently market the clinic and the importance of providing training to the team to enhance their marketing skills.

BEST MOMENTS
 "We need to be marketing specific team members." 

"People coming in need to feel confident about who they're going into a room with."

VALUABLE RESOURCES

2024 YOUR BEST YEAR YET! Join the FREE Webinar.

CONTACT METHOD

https://www.instagram.com/gillywoodhouse/
[email protected]
https://facebook.com/Osteobiz/

ABOUT THE HOST

Since 2013, Gilly Woodhouse has been inspiring and developing Osteopaths, other healthcare professionals and their clinics. With a wealth of entrepreneurial skills gained over a lifetime of creating businesses from scratch both in the UK and abroad, Gilly shares these experiences as well as illustrating how her clients have vastly improved their practices by streamlining operations and improving their marketing skills. The Osteobiz team of six now comprises Osteopath clinic owners or members of an Osteo family and together support over 100 worldwide clinic owners.

This show was brought to you by Boost and Bloom.