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This episode focuses on enhancing property management capacity while maintaining high service levels. It examines the relationship between capacity, service quality, and the impact of outsourcing support to successfully manage more properties.

• Revisiting property management capacity ratios and their implications 
• Discussing misconceptions about service quality and property volume 
• Sharing insights from a property manager with an effective lower capacity 
• Emphasizing the importance of constant communication with clients 
• Providing examples of effective systems and processes 
• The role of virtual assistants in boosting team efficiency 
• Highlighting the importance of annual audits for client retention 
• Offering strategies for maintaining service quality amidst growth

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by Property Assist.

Business owners are building their rental portfolios faster than ever and Property Managers can’t possibly do it all!

Keep your property managers doing what they love and outsource the things they don’t to a company that thrives on positive feedback and guarantees a premium personalised service

www.propertyassistwa.com.au

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