Pax8 TSP Talk

Pax8 TSP Talk

By Pax8 Academy APACBusinessManagement
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Pax8 TSP Talk episodes

  • TSP Talk Ep38. Putting Humans at the Centre of Problem Solving

    James Davis the Director of the Pax8 Academy in Asia hosts Maria Richter from 2PM Services to discuss human centred thinking and how that applies to the technology industry


    Maria talks us through the mistakes we make as technologists when thinking about problems and how we can reframe our approach to get better outcomes for our clients and have a greater impact that clients value

    45 min
  • TSP Talk Ep36. Monitoring and Managing Modern Networks

    James Davis the Director of the Pax8 Academy in Asia hosts JB Fowler from Domotz to talk through the best practices of monitoring and managing modern networks


    JB talks us through the changes that have happened to environments and the mindset shift we require to not only set them up more securely, but the importance of scalability with the increase of IoT devices

    42 min
  • TSP Talk Ep35. Managing Your Business by the Best in Class Numbers

    James Davis the Director of the Pax8 Academy in Asia hosts Rob Bufano from Service Leadership to talk through the best practices of financial high performance of your Technology Business


    Rob talks us through the key financial numbers that high performing TSPs utilise to extract the highest profitability in the industry. Rob shares the insights of what Best in Class is and what that looks like for key metrics

    38 min
  • TSP Talk Ep34. Governing Collaboration for Better Client Outcomes

    James Davis the Director of the Pax8 Academy in Asia hosts Michal Pisarek from Orchestry to talk through why we need to get more involved with our clients and how they collaborate utilising technology.
    Michal talks us through the challenges our clients are facing that we probably aren't aware of and how to implement a governance program that enables them to be more productive and secure while we provide more value

    39 min
  • TSP Talk Ep33. Staying Competitive by Utilising an Automation Platform

    James Davis the Director of the Pax8 Academy in Asia hosts Charles Tomeo from Rewst to talk through how to successfully leverage an Automation Platform to increase efficiencies in your business and deliver an improved client experience.
    Charles talks us through the process to adopt and implement automation so that you gain the benefits from modern technology in your business.

    35 min
  • TSP Talk Ep32. Implementing Contracts to Improve Clarity with Clients

    James Davis the Director of the Pax8 Academy in Asia hosts Anne Hall from IT Agree to talk through the critical need for us all to have modern contracts to not only legally protect us and our clients, but to improve clarity in our partnership
    Anne talks us through different contract structure methodology, how to go about the contract creation process and then how to discuss contracts with clients.

    39 min
  • TSP Talk Ep31. Removing the Fear of Talking About Mental Wellness

    James Davis the Director of the Pax8 Academy in Asia hosts Dan Williams from Without Fear to talk through the challenges facing TSP Owners, Leaders and their Staff when it comes to Mental Wellness


    Dan talks us through his own story, and how talking about mental wellness removes the stigma and helps the healing process. He speaks to us about finding identity outside of work and valuing your time creates freedom for you to be more successful

    42 min
  • TSP Talk Ep30. Governing Client Environments With Data

    James Davis the Director of the Pax8 Academy in Asia hosts Michelle Accardi from Liongard to talk through the challenges facing TSPs with rising compliance requirements


    Michelle talks us through the need to properly inventory hardware and software assets, configuration drift and how these align to cybersecurity frameworks to mitigate risks

    35 min
  • TSP Talk Ep29. Enhancing Your Team With Offshored Resources

    James Davis the Director of the Pax8 Academy hosts Robert Zulueta from ConnectOS to talk about how to successfully utilise overseas resources


    Rob talks us through what to know when looking at outsourcing vs offshoring, what to look for in due diligence, the cultural differences and how to get the most success of this initiative

    38 min

About Pax8 TSP Talk

From the publisher's feed

Hosted by James Davis the Director of Academy Academy at Pax8 APAC, this is a Podcast for Technology Solutions Partners in the APAC region to hear from subject matter experts across all areas of…