James Davis the Director of the Pax8 Academy in Asia hosts George Bardissi from bvoip to discuss the opportunities for Partners to take on modern communications as an offering in their business.

George talks us through how our mindsets are stuck on how things were in the past and not how our Clients are seeing Modern Communications Technology. He challenges us to understand how we can do things differently to increase our stickiness and margins to deliver better outcomes for our clients.

James Davis the Director of the Pax8 Academy in Asia hosts James Gander from Gander Service Management to discuss Internal IT Teams and their interactions with Technology Partners

James Davis the Director of the Pax8 Academy in Asia hosts Danni Munro Australian Country Manager from Pax8 to talk about what C-Suite staff and Board members need from you as a Technology Partner

Danni shares her experience selling and working with C-Suite staff and Board members giving us practical examples on how to present the right level of information to get decisions made

James Davis the Director of the Pax8 Academy in Asia hosts Michael Silva from Emely AI to talk through the concepts of AI Governance

Michael explains the need for us to securely implement AI solutions which requires us to understand data governance practices and elevate ourselves from the infrastructure layer to working with applications and understanding end user workflow.

James Davis the Director of the Pax8 Academy in Asia hosts Dean Ellis from Rec4Tech to talk about modern recruitment

Dean explains what we are getting wrong when it comes to recruitment and how to think about building out an employee value prop to attract talent and then a process to recruit and onboard them more successfully

James Davis the Director of the Pax8 Academy in Asia hosts Stephen Spiegel from CrewHu to talk through the concepts of measuring client experience

Stephen explains what CSAT and NPS actually and why they are important, then dives deeply into what levers are behind the numbers to learn and improve your engagements from Clients. He helps us understand what good looks like and what people do to achieve that.

James Davis the Director of the Pax8 Academy in Asia hosts Desmond Russell from Partner Elevate to talk through the opportunities that are created through partnerships with Vendors and Distributors

Des explains how we are more in control of our destinies than we think we are. He outlines how Vendors and Distributors look at their Partner bases and provides us with a framework to position ourselves that not only enable us to grow through Partnerships, but give us more understanding of our own businesses to make the right decisions.

James Davis the Director of the Pax8 Academy in Asia hosts Dan Brockwell from Earlywork to talk through the opportunities and challenges of Gen Z staff

Dan challenges us on our misconceptions of the youngest generation in our workforce and helps us understand how to set them up for success in our businesses.

James Davis the Director of the Pax8 Academy in Asia hosts Andrew Brett from Infosure to talk through cybersecurity insurance from a client's perspective

Andrew shares with us insights on to why cybersecurity insurance uptake is so low, what is happening in the industry and how you can better leverage a specialist insurance broker to get more of your clients to engage in your cyber practices