Pet Boarding and Daycare Podcast with Dominic Hodgson

Is your doggy daycare ready to maintain momentum as the busy summer months wind down?

Are you looking for some new and exciting sales tactics to keep your facility thriving in the fourth quarter?

Then listen up! Because in this weeks episode, Dom Hodgson dives deep into the rest of his 10 fool-proof ways to keep that summer momentum going, and boost your pet business in the run up to the holiday season. From revamping your marketing message to creating a stellar client onboarding experience, these actionable lessons are designed to help you attract and retain more affluent clients.

We also catch up with Rebecca Shipman from Barkleigh, who shares her insights on the upcoming Hershey Expo, and we talk about the key differences between the Vegas and Hershey shows. Both shows are awesome, but they are very different, and I believe if you want to set yourself up for you up for success in 2025, then attending the Hershey expo is the best way to guarantee that! 

In this episode you’ll discover: 

Back-to-School Marketing Magic: Discover how to craft irresistible promotions that drive client engagement.

Tailored Training Tactics: Learn to design seasonal training packages that attract new clients and retain existing ones.

Reinforce Your Reputation: Strategies to enhance client onboarding and showcase what makes your daycare special.

Enrichment Essentials: Get some fresh ideas that will keep dogs entertained and owners feeling happy and secure with your service.

A Great Time to Streamline: Dom shares why September is a great time to tackle inefficiencies in your business, so can streamline operations and boost your bottom line. 

The Hershey Expo How-To: Hear from Barkleigh’s own Rebecca Shipman on how you can secure your spot at the November expo.

Huge thanks to all our listeners for tuning in. Don’t forget to leave a review if you’ve enjoyed the show.

Thanks to our sponsor, Pet Resort Hospitality Group. PRHG are building a family of the highest quality Pet Boarding & Daycare brands in North America. If you want to know what the future of your business could look like if you ever want to sell, then reach out to PRHG by going to petresorts.love

You can learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

You can register now for the Hershey expo by clicking here Pet Boarding and Daycare Expo

Episode Time Stamps:

[01:51] – Everyday’s a Promo Day: How to leverage promotional days to keep sales high.

[04:30] – Messaging Make-Over: Is it time to update your marketing?

[11:05] – Screening for Success: Implement continuous testing for service improvement.

[14:40] – Newsletter Know-How: Connecting with clients through a tangible, memorable, paper and ink newsletter.

[20:30] – Drive Reviews and Referrals: Build your business a solid review and referral program.

[22:10] – WOW Factor Onboarding: How to impress new clients right from the word ‘go’.

[25:25] – Membership Models: Leveraging exclusive memberships to boost client loyalty.

[27.47] Sponsor Shoutout! How Pet Resort Hospitality Group can help you sell your daycare

[28:30] – Hershey Expo Insights: Rebecca Shipman shares what to expect at the Expo.

Is your facility feeling that post-summer sales slump?

Are you wondering how to keep your doggy daycare thriving in the fourth quarter?

Looking for fresh ideas to boost client engagement and profits this fall?

In this episode, Dom Hodgson shares the first five essential strategies to help your doggy daycare transition smoothly from the busy summer months into a similarly successful fall season. Whether it's reinvigorating your marketing efforts, launching specialized training packages, or showcasing your facility’s expertise, these tips are engineered to keep your business on top!

In this episode, you’ll discover:

ï  Boost Back-to-School Business: How to craft captivating client campaigns to keep them coming back for more.

ï  Seasonal Success Strategies: Sell specialized training programs that set your facility apart this fall.

ï  Muscle Up Your Marketing: Maximize your marketing efforts to maintain momentum and keep growing.

ï  Showcase Staff Skills: Shine a spotlight on your team's strengths with a “Skills Week” that wows clients.

ï  Hone Health and Safety: Hear from Eve Molzhon about her hands-on first aid training course designed for doggy daycares.

Huge thanks to our listeners for tuning in! You can learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

You can register for the upcoming Pet Boarding and Daycare Expo in Hershey by clicking here now

Thanks to Eve Molzhon for being a great guest. You can find out more about Eve’s first aid course by clicking here now 

Episode Highlights:

[01:43] – Dog News! Why this UK business added a ‘pawternity’ programme for their staff.

[07:03] – The importance of creating seasonal promotions to keep client engagement high.

[10:30] – How to design and market specialized training packages for the back-to-school season.

[17:41] – The benefits of designing specialised packages for your clients. 

[21:20] – Refreshing your marketing strategies to sustain growth.

[25:40] – Why letting your staff off the leash to ‘show-off’ can boost sales!

[31:30] – Keep it fresh in your facility by teaching your team new skills.

[32:15] – Investing in continuous learning to maintain a competitive edge.

[39:30] – Would your staff pass the ‘vomit’ test?

Tune in to this episode to discover how these strategies can transform your daycare into a thriving, client-loved business this fall!

Do you worry about the health and safety of the dogs in your care? 

Concerned about maintaining a clean, parasite-free environment? 

Looking for strategies that communicate your commitment to dog health, set your facility apart, and increase revenue?

Then get ready with a pen and paper because in this episode, Dom Hodgson sits down with John Beres from Canine Lab Testing to discuss the often-overlooked but crucial role that fecal testing for intestinal parasites can play in doggy daycares and boarding facilities.

Learn how this service not only ensures the health and safety of the dogs in your care but also provides an opportunity to add a new revenue stream to your business.

Dom also catches up with Rebecca Shipman from Barkleigh who tells us all about the upcoming Hershey expo.

In this episode you’ll discover:

Prioritising Pet Health: Why regular fecal testing is vital for maintaining a safe, healthy environment, especially in group play settings.

Client Convenience: Learn how offering on-site fecal testing can streamline operations and enchance client satisfaction.

Boost Your Bottom Line: Discover how adding fecal testing as a service can create a new revenue stream for your business.

Building Trust with Transparency: Use testing to build trust with clients by showing your commitment to their pets' health.

Real-World Success Stories: Hear how other facilities have successfully implemented this service to enhance their operations.

Expo Essentials: Rebecca Shipman shares must-know tips to make the most out of your experience at industry expos

Huge thanks to John Beres for sharing his insights, you can learn more about fecal testing and how it can transform the safety of your facility by visiting www.caninelabtesting.com

You can also learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Highlights:

[02:46] – Dog News! Is owning a pet actually good for you?

[07:30] – Introducing John Beres and his business Canine Lab Testing.

[11:30] – How fecal testing works 

[14:10] – How fecal testing keeps your dogs happy and healthy.

[20:30] – How to recognise when it’s time for fecal testing in your facility.

[24:00] – What to do when there is a positive case of intestinal parasites for a client’s dog?

[26:50] – Success stories: How other facilities have implemented fecal testing.

[29:30] – Client convenience: How fecal testing simplifies pet care.

[30:30] – How fecal testing can differentiate your facility.

[31:00] – The importance of proactive testing for you and your clients.

[33:00] – How to communicate the benefits of fecal testing to clients.

[34:32] – Hear all about the upcoming Hershey expo from Barkleigh’s Rebecca Shipman.

Introduction

Are you looking to elevate your doggy daycare business beyond the competition?

Do you want to charge higher prices but don’t know how to attract affluent clients?

Do you want to learn how to keep both dogs and staff engaged while also boosting profits?

In this episode of the Pet Boarding and Daycare podcast, host Dom Hodgson chats with Tim Jackson, a veterinary nurse and canine behaviorist, who has successfully integrated enrichment activities into his daycare.

You’ll discover how these activities not only enhance the dogs' experience but also create a more rewarding environment for staff and clients alike. Tim shares his journey from a traditional daycare model to a more structured, enrichment-focused approach that has revolutionized his business.

In this episode you’ll discover:

The Power of Enrichment: How structured activities can transform a standard doggy daycare into an engaging and educational environment.

Successful Staff Engagement: Why introducing enrichment is beneficial not only for dogs but also for keeping staff motivated and reducing burnout.

Superior Client Satisfaction: How unique and themed enrichment activities like "Egyptian Month" or "Safari Month" can delight clients and create memorable experiences for their pets.

Business Boosting Benefits: The financial advantages of offering enrichment programs and how they can set your daycare apart from the competition.

Personal Enrichment: Tim's own journey with enrichment, from childhood adventures with snails to modern-day karate lessons, and how these experiences shape his approach to business.

This episode is packed with practical advice for anyone looking to enhance their pet care services with creative and profitable enrichment activities.

Huge thanks to Tim Jackson for sharing his insights. You can download his free enrichment guide by visiting www.enrichmentsummit.com/guide

Pet Resort Hospitality Group are building a family of the highest quality Pet Boarding & Daycare brands in North America. If you want to know what the future of your business could look like if you ever want to sell, then reach out to PRHG by going to petresorts.love

You can learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:00 – Introduction to this week’s show

02:05 – How Pet Resort Hospitality Group can help you sell your facility

03.00 – Dog News – dogs chewing causes fire in home!

08.30 - Dom’s recent trip to the U.S. and lessons learned about creating client experiences

18.22 – Uber entertainment lessons

27.40 – Why your business story is crucial.

29.00 – Discussion with Tim Jackson about enrichment

35:30 – Tim’s personal stories about enrichment and its importance

42:00 – Why dogs need jobs

43.00 – Enriching the lives of both dogs and staff in your facility.

46:07 – On next weeks show… Canine lab testing with John Beres

Do you run a family-owned pet care business you want to grow into a multi-location success story?

Are you struggling to balance family life with business growth?

Want to learn the secrets behind scaling up while maintaining a close-knit community feel?

Join us in this episode of the Pet Boarding and Daycare podcast, where host Dom Hodgson chats with Sean and Jenn Felty from Greenlin Pet Resorts. Discover how they went from middle school sweethearts to a husband-and-wife team, who have expanded their pet care business from a single location to six thriving facilities, while preserving their family values and community focus.

Depending on the season Greenlin employs up to 130 people over six locations, looking after over 90,000 pets a year, and they are approaching a million pets serviced since the business began over 20 years ago. There is a lot going on at Greenlin, and there’s a lot packed into this inspiring episode.

In this episode, you’ll discover:

From Humble Beginnings: How a family’s love for animals and community turned into a hugely impactful and successful pet care business.

Strategic Scaling: How investing in systems and staffing made it possible for the Greenlin team to expand from one to six locations.

Business Balancing Act: Discover how Sean and Jenn manage growing their business while maintaining family harmony and personal well-being.

Creating Community Connections: Building strong ties with local pet owners and fostering a loyal customer base.

Introducing New Services: How they introduced new  - higher priced - services and add-ons to meet evolving client needs.

Innovative Induction Process: How Greenlin transformed their new client onboarding process – and dramatically boosted profits – with a mandatory daycare induction process.

The ‘Marathon’ Mindset – How the Felty’s have embraced a problem solving mindset that enabled them to keep fixing systems as they scaled up the business.

Pandemic Pivot: How they overcame challenges and adapted during the COVID-19 pandemic, and why growing the existing business is now priority number #1

Family Leadership Dynamics: How Jenn and Sean complement each other’s strengths to lead effectively.

This is an honest, open and hugely inspiring episode, where Sean and Jenn share their entire business story, including their good and bad experiences in the pet care industry.

Huge thanks to Jenn and Sean for sharing their story. You can find out more about Greenlin Pet Resorts by clicking here

You can learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:30 – Coming up on this week’s show...

02.09 – Info about the upcoming Hershey Expo

03.27 – Meet Sean and Jenn from Greenlin Pet Resort 

04.18 – Doug’s visionary community origin story

14.00 – Delayed gratification = long term rewards

18.41 – Why all the pieces matter to Greenlin’s success

22.11 – Why team Greenlin liked gritty Dom!  

28.11 – How attending conferences boosts confidence  

30.00 – TheFelty’s future plans

33.01 – How pet care has developed in the last 20 years

36.50 – How to connect with the Felty’s

37.00 – How Dom’s consulting can help you grow

38.10 – Coming up in the next few episodes…

Are you ready to transform your doggy daycare into a membership-based powerhouse?

Curious about how to add a recurring revenue stream to your pet care facility?

Do you want to move to a subscription model, but don’t know what to offer, what to charge, or how to structure your new membership? 

Then you need to tune in to this edition of the Pet Boarding and Daycare Podcast, because host Dom Hodgson is sharing the proven blueprint for rolling out a highly profitable membership in your Doggy Daycare. This episode reveals how to protect your profits, regulate your income, and lock in customer loyalty with a well-structured membership plan, and Dom also interviews three doggy daycare owners who have successfully introduced a game-changing membership in their facility. 

In this episode, you’ll discover:

Recurring Revenue Secrets: Unlock the potential of membership models to stabilize and boost your income.

Ultimate Membership Makeover: Learn what truly defines a membership and how to differentiate it from mere discount packages.

Psychological Triggers: Discover why positioning your business as a club enhances customer loyalty and engagement.

Profit-Boosting Strategies: Avoid common pitfalls that cut into your margins and hinder growth.

Client Exclusivity: Create an exclusive atmosphere that makes your clients feel special and valued.

Community Building: Foster a sense of belonging among your clients to increase retention and satisfaction.

Effective Onboarding: Implement an onboarding process that transforms new members into loyal advocates.

Marketing Roll-Out: Why you need to develop a comprehensive marketing campaign to successfully launch and sustain your membership model.

Membership Success Stories: Hear inspiring examples from doggy daycare owners who have thrived by rolling out a recurring revenue blueprint.

If you’ve been thinking about adding a membership, but don’t know how to go past simply offering bulk-buy daycare packages, and you want to lock in predictable, recurring income, then this is a must listen.You can learn more about how to roll-out a membership in your facility by downloading Dom’s FREE guide ‘Doggy Daycare Membership Blueprint’ click here to get the guide now.

If you need a business development consultant to help you create a marketing plan for the next phase of your business growth then Dominic Hodgson can help. To find out more about Dom’s pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Huge thanks to Sarah and Pete Stevens, Pamela Lawrence-Tuelon and Tim Jackson for sharing their membership stories. 

You can find out more about Oakington Doggy Daycare by clicking here

You can find out more about K9 Adventures by clicking here 

You can find out more about Pets2Impress by clicking here 

Episode Time Stamps:

01:30 – Coming up on this week’s show...

02.09 – Highlights from the July issue of Pet Boarding and Daycare Magazine

03.10 – Dog News: Dogs can smell human stress! 

07.41 – Dom’s consulting process insights  

10.19 – How to design a pet business like an imagineer

16.43 – How discounts can backfire

22.00 – Why you should position your daycare as a ‘club’ 

26.50 – Your membership launch  

31.05 – Meet three daycare owners who have launched a membership  

35.19 – Why offering too many perks can cost you dearly

43.36 – How a membership creates community

49.45 – How to get Dom’s free membership report

Did you know that sharing your origin story can transform your pet care business?

Would you like to know how sharing your story can be the secret weapon that helps you stand out from the ever growing competition?

When you share how your business journey was birthed, and where your passion for pets was born, it creates strong client connections with local pet parents who only want to their dog looked after by your business.

In this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson delves into the importance of origin stories, and why successful business, and successful people, always have a memorable origin story.

We hear the inspiring personal story of Sanam Karanukar, a dog trainer from Mumbai, and learn how despite being in a car accident in 1995 that left her paraplegic, she was able to run a home-based dog boarding facility for over 20 years.

We also catch up with Allison, Henry and Kristen as they share the origin story of their doggy daycare business, Scouts Honor. 

In this episode, you’ll discover:

The Scouts Honor Origin Story – How dog trainer Kristen doorstepped Allison and Henry, which birthed a dream doggy daycare business.

The Magic of Storytelling: Why your origin story is crucial to help you connect with perfect clients who are aligned with your values.

Inspiring Indian Dog Trainer: How a life-changing accident sparked the creation of a successful home-based dog care business.

From Assistance to Empowerment: The role of assistance dogs in shaping Sanam’s pet care journey.

Phone Prank Dating Success! How Sanam met her husband through phone pranking, and how they got into dog training together, and built a business.

Creating a Homely Environment: How Sanam has crafted a unique, comfortable space for pets without traditional kennels.

And much, much more…

Tune in for an inspiring episode that highlights how sharing your business journey can help you map out a more successful future.

Thanks to this week’s guests Allison, Henry and Kristen from Scouts Honour, you can find out more about their award winning business by clicking here

Also, huge thanks to Sanam Kuranaker, you can follow Sanam on Instagram at @perfectpoochmumbai

If you need a business development consultant to help you create a marketing plan for the next phase of your business growth then Dominic Hodgson can help. To find out more about Dom’s pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:01 – Coming up this week on the show...

02.09 – Dog news – The USA Gymnastics team therapy dog

06.45 – Why you need to tell your business story 

12.09 – Scouts Honor origin story 

18.47 – Dom’s dog training origin story

20.40 – Meet Sanam Karanukar

22.17 – How Magic the assistance dog inspired Sanam to take up training

29.48 – Why dogs need more than two walks a day 

32.46 – Dog trends in India  

39.38 – How Sanam does online training consults

45.59 – How to connect with Sanam 

46.18 – Coming up on next week’s show…

Are you planning to start or purchase a pet care facility but unsure about the legal steps involved?

Want expert advice on building a solid foundation for your business?

In this episode of the Pet Boarding and Daycare Podcast, host Dom Hodgson chats with Peter Tanella, an attorney specializing in pet care businesses. Peter shares essential legal insights on creating a robust business plan, selecting the right business entity, and conducting due diligence.

He emphasizes the importance of building a team of professionals to guide you through the complexities of starting or buying a pet care facility. This team might include a lawyer, a banker, an accountant and a business consultant.

What will this team of all the talents do, and how do you go about assembling such a team?

You’ll find out in episode 25…

Tune in to learn about:

Ultimate Team Assembly: Discover the must-have professionals to build a rock-solid foundation for your pet care business.

Blueprint to Success: Unveil the secrets of crafting a business plan that guarantees growth and stability.

Entity Selection Secrets: Learn the crucial differences between business structures and which one suits your needs best.

Due Diligence Deep Dive: Master the art of thoroughly investigating potential business opportunities to avoid costly mistakes.

Pitfall Prevention: Identify and dodge the costly common traps that new pet care business owners often fall into.

Zoning Mastery: Unlock the intricacies of zoning laws and permits to ensure your facility's compliance and success.

Don’t Mix Family and Business: Why it can be a mistake to rely on family members and friends who say they can help with legal issues.

Ongoing Legal Support: Understand the importance of maintaining a strong legal relationship for continual business growth.

Tune in for expert legal advice and practical tips on building a successful pet care facility from the ground up.

Huge thanks to Peter Tanella for guiding us through the legal minefield. You can connect with Peter and his team by clicking here

Big thanks to this week’s show sponsors Pet Resort Hospitality Group.

Pet Resort Hospitality Group are building a family of the highest quality Pet Boarding & Daycare brands in North America. If you want to know what the future of your business could look like if you ever want to sell, then reach out to PRHG by going to petresorts.love

If you need a business development consultant to help you create a marketing plan for the next phase of your business growth then Dominic Hodgson can help. To find out more about Dom’s pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:01 – Coming up on this week’s show...

01.53 – How Pet Resort Hospitality Group can help you sell your business

02.40 – Meet Peter Tanella – Pet Care Business Lawyer

03.30 – Peter’s Journey into the pet care space 

05.55 – Legal advice for start-ups

08.23 – Choosing the right business entity

16.30 – How time pressure can delay projects and kill deals

20.57 – How long a typical start-up can take 

24.44 – Why Peter loves start-ups and acquisitions  

26.49 – Peter’s contact details

28.05 – Catch up with Rebecca Shipman from Barkleigh Productions

30.15 – Article overview from the latest issue of PB&D Magazine

37.44 – How to get your copy of Pet Boarding and Daycare Magazine

Are you dreaming of creating the perfect pet care facility but unsure where to start?

Are you struggling to figure out the complexities of construction, financing, and zoning for your new facility?

Then you are in luck because this weekDom is joined by Jeff Adney from TWC Construction.

Jeff shares invaluable advice on planning and building a pet care facility, emphasizing the importance of involving key partners early. Also, why you need to be flexible with your vision, and why attending trade shows like the Pet Boarding and Daycare Expo is a great place to speak to experts, and hear real life experiences from other facility owners.

In this episode, you’ll learn about:

Build a Team, to Help You Build: The key partnerships you need to open to fill the critical roles of bankers, accountants, and lawyers who are integral to your projects success.

Patience and Preliminary Planning: Discover why construction is such a lengthy process that requires patience, planning and realistic expectations.

Future Proof Your Facility with Flexible Spaces: The benefits of designing multi-use spaces to adapt to changing needs and maximize utility.

Financial Strategies: Navigating the financial landscape to secure funding and manage costs.

Concept to Completion: Jeff's lays out the whole blueprint from the first questionnaire to cutting the ribbon on opening day.

Trade Show Insights: How attending the expo can help you find the perfect construction expert, and you’ll gain knowledge, network with pet care build out newbies.

Simple Mistakes to Avoid: Common pitfalls in construction projects and how to avoid them.

Plus, Dom shares a promotional plan for how you can leverage all the excitement around the 2024 Olympic games in Paris, later this month.

Huge thanks to Jeff Adney from TWC. You can connect with Jeff and the team by clicking here

Thanks to this week’s amazing show sponsor Pack Pro.

PackPro provide Comprehensive, affordable, and efficient daycare staff training for your pet boarding and daycare facility, to find out more about how they can help you empower and support your team by creating playgroups that are safe, productive and fun to manage, go to PackPro.com

To find out more about Dominic Hodgson and his exclusive pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:58 – Dog News: Meet Wild Thang, the ugliest dog…

04.44 – How to do Olympics themed promotions to boost profits  

09.06 – How Pack Pro training can help train your staff members

09.38 – Meet Jeff Adney from T.W.C. 

12.23 – Why pet care builds take SO long…

19.25 – When to reach out to a construction company

23.20 – Why it’s best to start small and build out

29.48 – How lack of finances can kill your dream facility 

32.18 – The process you’ll go through, start to finish 

36.43 – Jeffs contact details…

Do you want to offer more enrichment and exercise services but feel held back by your existing facility? 

Are you struggling to maximize revenue with limited space, shortage of staff, and lack of resources?

Want to learn the secret to adding upsell services even when you have limited indoor and no outdoor space?

Then join us in this episode of the Pet Boarding and Daycare Podcast, where host Dom Hodgson chats with Tania Isenstein. Tania shares her journey from corporate law to transforming a struggling pet care facility into a top-tier business in Manhattan.

She discusses how she introduced creative services like art classes, Reiki sessions, and more to increase revenue and build a community.

Plus, Dom shares how you can use customer appreciation events and open days, to create deep connections with local dog owners. These events foster trust and demonstrate your commitment to their pets' well-being, positioning your facility as the go-to pet care partner in the community.

In this episode, you’ll learn about:

Creative Add-Ons: How to implement unique services like bedtime stories, belly rubs, and park walks to boost revenue.

Community Building: Fostering a sense of belonging among clients by adding engaging innovative services.

Staff Empowerment: How to recognise and reward employees so they contribute ideas that enhance your service offerings.

Membership Models: How adding a membership fee can add consistent recurring revenue and boost client loyalty.

Creative Cat Care Strategies: How Tania added cat boarding which also paid the rent for much needed new office space

Big Bucks from Small Spaces: How to squeeze as much revenue as you can from your facility, no matter how small. 

Comprehensive Client Communication: Enhance customer experience by ensuring every staff member can communicate about each pet’s welfare, every single day.

Why Doing Good is Good Business: How fostering rescue dogs can boost your business’s reputation and client base.

Event Marketing: How to use customer appreciation events to build long lasting connections for your clients, create a buzz about your business, and fuel word of mouth about your amazing service.

What Tania did with her facility is something I work on a lot with my consulting clients, namely how to maximise profits by making best use of your existing facilities and resources,There are always opportunities to add enrichment activities, training services, and enhanced exercise options to boost income. Need more help with that? Why not reach out and book a consultation form with Dom. Click here to book now.Remember, the next Pet Boarding and Daycare Expo is happening in Hershey from 4th-7th November. Be the first to find out when the show info goes live by clicking here now

Huge thanks to this week’s show sponsors Pet Resort Hospitality Group.

Pet Resort Hospitality Group are building a family of the highest quality Pet Boarding & Daycare brands in North America. If you want to know what the future of your business could look like if you ever want to sell, then reach out to PRHG by going to petresorts.love

To find out more about Dominic Hodgson and his exclusive pet business consulting services go to petbusinessmarketing.com

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:00 – Coming up in this week’s show…

02.42 – How to use event marketing to boost business

05.53 – Easy events you can start running

11.30 – How Pet Resort Hospitality Group can help you sell your business

12.30 – Meet Tania Isenstein 

14.42 – How Tania multiplied revenue at her facility

23.06 – Why you should pay employees bonuses for good ideas

26.20 – Introduce an Amazon prime membership fee for your facility 

38.23 – Why helping local rescues is good for business 

41.00 – Coming up next week…