Introduction

Are you looking to elevate your doggy daycare business beyond the competition?

Do you want to charge higher prices but don’t know how to attract affluent clients?

Do you want to learn how to keep both dogs and staff engaged while also boosting profits?

In this episode of the Pet Boarding and Daycare podcast, host Dom Hodgson chats with Tim Jackson, a veterinary nurse and canine behaviorist, who has successfully integrated enrichment activities into his daycare.

You’ll discover how these activities not only enhance the dogs' experience but also create a more rewarding environment for staff and clients alike. Tim shares his journey from a traditional daycare model to a more structured, enrichment-focused approach that has revolutionized his business.

In this episode you’ll discover:

The Power of Enrichment: How structured activities can transform a standard doggy daycare into an engaging and educational environment.

Successful Staff Engagement: Why introducing enrichment is beneficial not only for dogs but also for keeping staff motivated and reducing burnout.

Superior Client Satisfaction: How unique and themed enrichment activities like "Egyptian Month" or "Safari Month" can delight clients and create memorable experiences for their pets.

Business Boosting Benefits: The financial advantages of offering enrichment programs and how they can set your daycare apart from the competition.

Personal Enrichment: Tim's own journey with enrichment, from childhood adventures with snails to modern-day karate lessons, and how these experiences shape his approach to business.

This episode is packed with practical advice for anyone looking to enhance their pet care services with creative and profitable enrichment activities.

Huge thanks to Tim Jackson for sharing his insights. You can download his free enrichment guide by visiting www.enrichmentsummit.com/guide

Pet Resort Hospitality Group are building a family of the highest quality Pet Boarding & Daycare brands in North America. If you want to know what the future of your business could look like if you ever want to sell, then reach out to PRHG by going to petresorts.love

You can learn more about Dom’s consulting services, and book a free ‘discovery call’ by clicking here now.

You can subscribe to the Pet Boarding and Daycare Magazine by going to PetBoardingandDaycare.com

Episode Time Stamps:

01:00 – Introduction to this week’s show

02:05 – How Pet Resort Hospitality Group can help you sell your facility

03.00 – Dog News – dogs chewing causes fire in home!

08.30 - Dom’s recent trip to the U.S. and lessons learned about creating client experiences

18.22 – Uber entertainment lessons

27.40 – Why your business story is crucial.

29.00 – Discussion with Tim Jackson about enrichment

35:30 – Tim’s personal stories about enrichment and its importance

42:00 – Why dogs need jobs

43.00 – Enriching the lives of both dogs and staff in your facility.

46:07 – On next weeks show… Canine lab testing with John Beres