Guest: Richard Warnica, feature writer

Toronto Pearson International Airport has just been named the worst airport for delays in the world. The ranking comes after months of media reports of long lineups, cancelled flights, lost luggage and traveller horror stories of being stuck here. It has gotten so bad that polls show people will not travel until some of the problems are sorted out, but no one is sure when that might be.

This episode was produced by Brian Bradley, Matthew Hearn and Raju Mudhar.