Send us a text

What if you could achieve zero rent arrears in your property portfolio? Our latest episode is packed with expert insights on this ambitious goal. We’re joined by Giselle from M-Motion in Queensland, Sam from Rent Choice in WA, and Skye from Taylored Property Management in Adelaide. These seasoned professionals discuss the effectiveness of tenant education at different stages and stress the crucial role of early communication and prompt intervention. Giselle sheds light on the importance of consistent follow-ups to maintain a clean tenant ledger, while Sam emphasizes how combining automation with personal touches can streamline arrears management.

We uncover practical strategies that can transform your rent collection process. Learn how direct debit systems and automated platforms like PropertyTree and PropertyMe can simplify your workload. Skye shares her hands-on experiences from South Australia, highlighting the challenges of legislative variations and the necessity of timely phone calls to resolve payment issues. Our conversation dives into the nitty-gritty of handling dishonored payments and issuing breach notices, offering you a robust framework to adapt to your local regulations.

Enhancing tenant education is key to long-term success in property management. We explore how detailed checklists during sign-up appointments and personalized communication can make all the difference. Beyond automation, personal follow-ups remain indispensable in maintaining clear and effective communication with tenants. By the end of this episode, you’ll have actionable tips to celebrate milestones and strive towards zero rent arrears in your property management practice. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

This conversation is a Q & A with the lovely Skye Taylor who has just resigned from her stable full time job to jump in to her property management business full time. She has had the safety net of her current job but had a list of questions to ask me so she can make sure she stays on the right track and gets the support she needs. If you are wondering how to build a powerful personal brand on platforms like LinkedIn, Instagram, and YouTube.... we discuss how these will set your real estate agency on a path to success. I share the key to staying ahead by embracing new technologies and trends, and why hiring a Virtual Assistant (VA) for consistent social media engagement is a game-changer.

Curious about how to avoid burnout while scaling your business? This episode is packed with wisdom on the importance of enjoying your entrepreneurial journey and the benefits of hiring help early on. Learn how even a modest investment in a VA can offload mundane tasks and keep your energy focused on what you love. Ash offers personal anecdotes and practical advice on aligning your strengths with your team members to ensure a sustainable and enjoyable business journey.

Ready to streamline your operations and boost productivity? Dive into essential business growth strategies, from financial management to selecting the right CRM system for lead generation. Ash discusses the pitfalls of trying to save money by doing everything yourself and the value of hiring experts early. Whether it's managing property keys efficiently or maintaining a positive mindset, this episode covers it all. 

And to hold Skye accountable to double her business in 3 months, we have a Part 2 coming up!

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Unlock the secrets to enhancing team dynamics and boosting workplace morale with our special guests, Aaron Florenca and Oliver Sheer from Be Challenged. Discover the importance of a "connection plan" in building a strong team culture and learn how tools like DISC can simplify understanding and adapting to various personalities. Oliver dives deep into how these strategies can improve both personal and professional relationships, especially in today's ever-evolving hybrid work environments.

Ever wondered how unique team events could have a direct impact on your professional relationships? Aaron shares innovative and creative event options, from luxurious caviar tastings to exhilarating GPS-based scavenger hunts. We discuss the significance of experimenting with different activities to create memorable experiences that align with modern wellness trends and professional goals. Learn why it's crucial to find the right fit for your team and how these unique events can help with deeper connections and boost team performance.

Learn about the power of outcome-driven team-building programs and yearly themes that unify and focus teams. We explore successful programs like the virtual escape room "Beat the Box" and highlight the importance of effective communication and collaboration through activities like the Chain Reaction program. Discover cost-effective and structured approaches to planning for smaller teams and the flexibility of hybrid and virtual events to include offshore members.

Team Building Company, Corporate Team Building Activities and Games (bechallenged.com.au)

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Discover the secrets behind long-term success in real estate with Bronwyn Evans from McAdam and Turnbull Realty. With a fascinating journey that began in 2006, Bronwyn and her husband turned a small business background into a thriving real estate empire. Learn how they became sole owners in 2012 and maintained over a decade-long relationships with more than half of their clients. Hear firsthand about the unique challenges and rewards of property management, and the importance of preserving the legacy and values of their agency in Toowoomba.

Join us as we explore the impact of Queensland's recent rental legislation changes on the local market. Bronwyn breaks down the new regulation limiting rent increases to once every 12 months and how it compares to similar laws in Western Australia. We discuss tenant rights for making structural changes to rental properties, discussing potential financial implications for both tenants and property owners. Discover how experienced property managers like Bronwyn navigate these changes to support both tenants and property owners, ensuring fair treatment and maintaining strong client relationships amidst an evolving industry.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Ever wondered how to effectively manage burnout in property management? Join this group podcast featuring insights from industry experts like Bec Halton, Simone from One Agency, Shelby from Rose Petal Properties, Skye from Taylored Property Management, and Kelly Seaton from the Leasing Network. Discover the root causes behind the escalating burnout rates in the property management industry in Australia, from surging client expectations to the lack of technological support. Skye shares her firsthand experience with burnout and the critical importance of taking annual leave, while Simone offers practical solutions like employing external third parties to manage workloads during staff leave. 

This episode goes beyond identifying the problem to provide actionable strategies to combat burnout and foster a supportive work environment. We highlight the importance of a balanced approach to control and delegation, the significance of clear role definitions, and the benefits of teamwork in both large and small agencies. Through personal stories and expert advice, this episode is a comprehensive guide for property managers aiming to sustain their well-being and thrive in their professional lives. 

Lots of tips from a wide range of business owners on how they are managing it in their office. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Ever wondered how to transition from a basic property manager role to a successful investment management expert? Join us in an eye-opening conversation with Hayley Bartels, a resilient single mother who began her career in property management at just 23 and quickly rose through the ranks to lead the property management department at McGrath Launceston. 

This episode isn't just about career progression; it's a masterclass in elevating property management services. We discuss Hayley's transition from traditional property management roles to adopting an investment management mindset, inspired by observing commercial agents. Learn practical strategies for maximizing your efficiency and adding value to your clients, from proactive communication to leveraging digital tools for enhanced productivity. Hayley highlights the importance of building strong relationships with property owners and tenants, emphasizing that going beyond the basics is essential for standing out in a competitive market.

Finally, we delve into the significance of mastering the fundamentals while continuously "leveling up" your skills. Hayley shares insights on how efficient task management and strategic communication can free up time for proactive problem-solving and relationship building. We also discuss the necessity of adapting to industry changes and the importance of mentorship and continuous learning. Tune in to discover how you can elevate your property management game, improve investor experiences, and ensure long-term success in your career. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Unlock the secrets to thriving in the property management industry with our special guest, Hermione from Sidekick,  a seasoned professional who has seamlessly transitioned into a successful career in training, consulting, and coaching. 

Discover her inspiring journey from managing properties to launching an outsourced inspection business, and ultimately finding her true calling in coaching. This episode promises to equip you with essential mindset strategies for managing stress and maintaining a balanced life amidst the chaos of work and family responsibilities.

Explore practical techniques for stress management with actionable tips such as talking to a friend, writing down your thoughts, and meditating. Learn how self-awareness and recognizing the signals of overwhelm can significantly improve your productivity and emotional well-being. From personal routines that offer moments of solitude to the science-backed benefits of gratitude, we share insights that will help you foster a positive outlook and transform daily challenges into valuable lessons.

Join us as we discuss the power of building strong support networks in the property management field. Understand the importance of shifting from a scarcity mindset to an abundance mindset, and how collaboration can lead to profound growth. Hear personal anecdotes that highlight the transformative impact of coaching and support networks, and celebrate significant business milestones with us. This episode is a treasure trove of inspiration and practical advice for anyone looking to navigate their property management journey with a more balanced and positive perspective.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Unlock the secrets to maximizing your property management business's potential with our guest, Darren Hunter, as he reveals strategies from his new book, "Win Your Worth Secrets." Facing a shortage of property managers in major Australian cities, Darren challenges conventional wisdom by advocating for higher fees to attract and retain top talent. In this episode, he dismantles the three main barriers that prevent agencies from increasing their rates and shares actionable steps to overcome these obstacles, ensuring a more sustainable and profitable future for your business.

Discover the power of confidently presenting your service fees without hesitation or apologies. Darren and I discuss how demonstrating the superior quality of your service can make clients respect your fee structure more readily. Learn effective tactics for addressing objections by highlighting the unmatched service and long-term benefits you offer. We'll also touch upon the concept of tiered pricing based on experience, providing you with the tools needed to stand firm on your pricing while maintaining client satisfaction.

This episode is about the complexities of property management fees, from rent collection and leasing to marketing and routine inspections. Darren shares personal anecdotes and insights from various Australian cities, illustrating how recognizing your worth can unlock hidden financial potential. You can tell by his voice, about how passionate he is by challenging you to discard limiting beliefs and embrace a mindset that fosters growth and prosperity. 

I hope this one brings you a little more motivation to charge what you are worth!

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Ever wondered what it takes to keep landlords happy and maintain robust relationships in property management? This solo podcast talks particularly about a challenging encounter with a high-expectation client and I share the key strategies that turned the situation around. 

By setting realistic expectations and maintaining clear communication, I was able to transform potential friction into a positive relationship. Learn how going above and beyond basic responsibilities, such as introducing landlord education training through monthly SMS videos and conducting annual investor check-ins, can make a significant difference. These proactive approaches will ensure landlords feel involved, informed, and satisfied with their investments.

Are looking to grow your property management business in a competitive market? Discover how to enhance your fee schedule with strategic value-added services that attract new clients and ensure long-term growth. I’ll walk you through ideas like annual check-ins with directors or department leaders and monthly training sessions for landlords. By assigning clear value to these bonus services and listing them prominently on your fee schedule, you'll provide compelling reasons for potential clients to choose your business. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Discover how AI, specifically ChatGPT, is transforming property inspection reports with Kenslee from Inspection Express. Learn how this groundbreaking technology analyzes 360 scans and automates base reports, cutting down the generation time from hours to mere minutes. Kenslee shares fascinating insights into the sizable time and financial savings that property management businesses can achieve with this innovation.

Find out how AI is making waves in property management by easing workloads and enhancing report quality and consistency. Explore the practical implications of AI, including making junior staff appear more experienced and enabling efficient collaboration through 360 inspections. Kenslee underscores the importance of accountability, ensuring that even with AI, the property manager remains the ultimate decision-maker.

Don't miss our discussion on the beta testing and feedback phase of this AI integration. We shed light on how virtual tours are enhancing transparency and accuracy in property inspections, leading to significant profitability boosts. By participating in product demos now, you can equip yourself to tackle future challenges head-on. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show