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Embarking on an entrepreneurial journey can be as unpredictable as tossing a coin and expecting it to land balanced on its edge. Yet, this episode's special guest, Ash, managed to find her feet in the property management sector after a surprising pivot from naturopathy. With Bec Halton turning the tables and being this weeks host, we're treated to a candid recount of her venture into real estate, the inception of his business Soco alongside her brother-in-law, and why he shied away from the sales side despite her entrepreneurial flair. Bec shares questions from the public to find out more about her!

In the ever-evolving world of property management, standing out from the crowd is synonymous with success. And what better way to shine than harnessing the power of social media giants like LinkedIn and YouTube? Ash and Bec explore the impact of visibility and the confidence needed to create engaging video content that resonates with audiences. Wrapping up, they share some invaluable industry event recommendations. From mental health courses to intimate networking sessions and an exciting upcoming AI event, we've got you covered with insights that are poised to enhance your professional toolkit. Tune in for a hearty blend of personal anecdotes, industry expertise, and the kind of advice that just might make you rethink your approach to work and life.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

What a wonderful episode with Ashby from Whitearch, as he lays out the blueprint for transforming a career in sales into leading a distinguished real estate agency. Ashby, in a candid conversation, shares his experience of fostering a unique brand identity through strategic partnerships and reveals the origin of White Arch's memorable name. We dive deep into the essence of his real estate philosophy, which harmoniously blends sales with property management, offering an inside look at the modern agent's versatile toolkit.

Dress codes in real estate have evolved, and so have we, embracing the shift from strict suits to attire that speaks our brand's language. I recount my personal transition, turning what I wear into a mobile billboard for my business, and Ashby chimes in with his insights on creating a lasting impression. We explore his thoughts with branded merchandise, discussing tactics that go beyond just visibility, fostering a sense of community and connection. From stylish wearables to practical home goods, we share how these items can anchor your brand in the minds (and hearts) of clients.

We shed light on the importance of a solid foundation—strong relationships, robust administration, and a reputation that withstands the test of time—and how it shapes a successful foray into the property management and real estate domain. 

If you have been thinking about going out on your own, or creating a standout brand, you will love this episode!

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

What an absolute joy it was to speak to Gabe Hagen, he brings such an authentic energy to the real estate game with such focus on his clients. He has unearthed a zeal for property management that's nothing short of infectious. He shares the trials and triumphs from his starting days, where the market's volatility was a relentless teacher, to stepping into Realmark Urban—a leap he likens to enrolment at the 'University of Real Estate'. His strategic focus on leasing and business development in today's dynamic property landscape is a masterclass for anyone riveted by the industry's ins and outs.

Our banter unfurls the complexities of leasing in property management, where the alchemy of matching tenants with the quintessential property manager unfolds. It's an intricate dance that demands finesse and insight—a confluence of personalities and expertise where directors play a pivotal role. 

The spotlight turns to the intricate balancing act of a Business Development Manager in real estate. We stitch together tales of branding, the elegance of time management, and the necessity of being ever-present for clients. The intrigue of hybrid roles, marrying BDM and leasing consultant duties, emerges as a trend that is set to reshape the property management sphere. Gabe’s digital footprints on LinkedIn and Instagram serve as a beacon for the proactive, interconnected pulse of today's real estate mavens.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Ever wondered how a young receptionist at a real estate firm swiftly scales the ladder to become the head of a blossoming property management department? Alicia McCulloch of Aqwasun Estate Agents joins us to share her journey, and unfolds the process of creating engaging content, demonstrating that authenticity triumphs over flawless production, particularly when it comes to captivating video content. As we chat, Alicia and I unravel the tapestry of challenges and opportunities that come with building and nurturing community connections and the pivotal role of education in real estate.

Alicia's role is starting up a property management department from scratch, so she talks about how she did that with the power of personal outreach and community engagement. We don't just talk shop about Google leads and social media warmth; we explore the nuances of fostering relationships through meaningful online content. With the ever-evolving landscape of digital marketing, Alicia walks us through her approach, detailing the fine line between maintaining a professional online presence and keeping a personal touch.

We map out the journey of starting a new venture without the crutch of historical data, balancing ambition with reality in goal setting. And because networking and connection are the lifeblood of any successful business, we extend an open invitation to coffee catch-ups and industry gatherings, celebrating the power of informal meetings to forge lasting professional relationships. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

In this episode we talk about the secrets of successful rent roll acquisitions and property management growth strategies with Rebecca Halton, CEO of LJ Hooker City Res. 

Rebecca returns to delve into her personal journey of navigating four substantial acquisitions within a mere two years. From the trenches of integration to the challenges of scaling, she offers invaluable insights on maintaining a well-equipped team poised to handle a surge of properties. 

Experience firsthand how Rebecca's strategic foresight in balancing workload and staff capacity has forged a path for sustainable expansion, all while keeping team well-being at the forefront.

This episode isn't just about growth; it's about mastering the art of communication and process optimization in the face of significant portfolio expansions. Witness the intricate dance of welcoming new clients, melding systems, and ensuring a seamless transition that safeguards organic growth. Rebecca shares her tactics for enlisting experienced staff from acquired properties to nurture investor relationships and discusses how to judiciously involve your current team. We tackle topics from inspection team workload to trust account management, and get armed with strategies to sidestep the dreaded acquisition fatigue.

With a focus on the evolving landscape of the industry, from the trend towards larger agencies to the strategic reinvestment of sales revenue, this episode is a treasure trove for anyone looking to thrive in property management growth. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

We hope you enjoy this episode with Madeleine Roberts, whose remarkable ascension from weekend receptionist to property management leader at 18 exemplifies the potential within the real estate realm. 

You'll be whisked through Madeleine's personal milestones, including her strategic foray into homeownership and portfolio development at a strikingly young age. She talks about her passionate advocacy for property as a cornerstone of security, she also provide's invaluable perspectives to anyone navigating the intricate balance of personal and professional growth.

We talk about the unexpected twists of TikTok's role in shaping the business of property management, a topic that unravels the platform's power in fostering growth for industry professionals. Through our conversation, we uncover how TikTok's algorithm can significantly benefit sporadic yet engaging content, drawing in a diverse audience that defies age stereotypes. Madeleine and I also tackle the sensitive issue of online feedback, sharing stories and strategies for maintaining authenticity and accuracy in an environment where misinformation can easily spread.

We find that a lot of property managers are very transactional and this is the year we need to step it up and property managers need to start offering landlords more value and support with their investment journey, emphasizing the transformative effects of expert management on investment success. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Ever feel like everyone else has unlocked the secret to balancing their work and personal life while you're stuck in a never-ending cycle of catch-up? Well, buckle up, because I'm about to lay down the truth bombs that high performers wield to seamlessly manage career success and enviable vacations. This episode isn't just a talk; it's a treasure map to finding that sweet spot where productivity meets peace of mind, and you don't need a fortune to get there—just a simple investment that's less than your weekly coffee budget.

I kick things off with a candid look at morning routines—but not the kind that require you to morph into an early bird gym enthusiast. Instead, I share my personal approach to starting the day on a note of calm control, despite not being fond of exercise. Then, we shift gears to the power play of outsourcing and delegation, with real-world experiences on hiring a VA that flipped my efficiency on its head. This isn't your typical productivity pep talk; it's a deep dive into practical strategies, demystifying the misconceptions that hold many back from embracing help. 

Tune in and transform your day-to-day with insights that are as achievable as they are actionable.

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Have you ever felt stuck at a crossroads in your business, unsure of which path to tread next? This episode offers a rare perspective into the world of property management through the lens of Skye Taylor, the founder of Taylored Property Management. 

Skye shares her journey, right from the nascent days of starting her business at a young age, dealing with burnout, managing student accommodations to chartering her way through the impacts of COVID-19.

Communication is the bedrock of our industry, but how often do we invest in honing it? The role of voice coaching in property management is an interesting one that I hadn't thought of previously, we share our experiences and the transformative impacts it has had on our client interactions. This episode nudges you to look at voice coaching as an investment that can enhance your communication skills, build trust with clients, and ultimately excel in your career. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Loved chatting to James DeJesus on BDM strategies, past - present - future. James had previously come on the podcast to talk about his first year in a BDM role so it was great to catch up with him to see where he is now. He shares his experiences from traditional cold calling to fostering relationships with referral partners and buyers agents. Not only will you get a glimpse into the current investor market, but you'll also discover the importance of future-proofing your strategies.

 We take a deep dive into the current state of the Perth rental market, including the challenges and opportunities in the building industry.

You'll get actionable strategies for negotiating fees in property management, understand the role of online management in today's scenario, and learn about the impact of lead sources on fee negotiation. James' insight into working with referral networks and the significance of personal development in our industry promises to leave you feeling prepared and inspired.

We discuss the vital role of a strong team and social media in propelling your business forward, streamlining content creation and property management, and understand how tools such as virtual assistants and apps can boost productivity.  

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show

Send us a text

Remember when you had to do a routine inspection, and you would have to pull out your Street Directory to work out how to get to the property? Then you would use your SD card to download your photos. Then you printed the inspection and attached it to your landlords end of month statement. AND WE NEVER COMPLAINED!

Kenslee Oxley from Inspection Express, joins us to share his game-changing insights into the future of property inspections. From the challenges of traditional inspection methods to the ever-evolving world of software, Kenslee opens our eyes to the need for industry innovation.

Imagine a world where routine inspection reports don't just serve their purpose, but actually enhance the client experience. A world where reports aren't just full of dry, factual data, but brim with visual elements and interactive discussions. This episode explores exactly that - the transformation of inspection reports with technology. We delve into the current state of these reports, the significance for insurance purposes, and the role of Inspection Express in this process. It's not just about getting the clients to open the reports, it's about making them a valuable part of the property management experience.

Lastly, we immerse ourselves in the features and benefits of Inspection Express. This isn't just a product, it's a revolution in the Western Australian property management process. Say goodbye to stacks of paper and hello to paperless property condition reports and virtual tours. Hear about our personal experiences, our admiration for the streamlining ability of Inspection Express, and how it's enhancing the client experience. But, we also caution against the potential distortion of reality by AI and highlight the need for property managers to adapt to new technology. 

PM COLLECTIVE - GUIDE AND SHAPE AN ENJOYABLE FUTURE

We believe in making industry-leading education and support accessible to everyone. Our community is packed with free resources, expert insights, and innovative training designed to help business owners, property managers, and BDMs thrive.

Todays Sponsor is MyConnect: They reward you generously for every successful connection we receive from your office. We also regularly run campaigns and exclusive events to reward our partners for their ongoing support.

Working seamlessly with popular trust softwares, the process is easy for property managers who can reap the benefit.

www.myconnect.com.au

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

Support the show