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Louis from West Oz Trades shares insider knowledge about air conditioning maintenance, helping property managers troubleshoot common issues and communicate more effectively with tenants and owners. The conversation explores practical strategies for reducing unnecessary callouts, preventing mold problems, and implementing proactive maintenance approaches that save everyone time and money.

• 50% of summer air conditioning callouts are simply for cleaning blocked filters
• Tenants should be educated on their specific system type and proper operation methods
• Property managers should consider labeling properties by air con type in their software
• Air con parts typically must be ordered specifically for each repair due to the variety of models
• Pre-summer maintenance checks prevent system failures during high-demand periods
• Winter shutdowns for evaporative systems reduce mold growth and system damage
• Property managers can quickly check for mold in split systems using their phone torch
• The Air Care Support Hub provides educational resources for troubleshooting common problems
• Portable air conditioners are useful backup solutions for vulnerable tenants during repairs
• Proper ventilation is crucial - evaporative systems need windows cracked open, reverse cycle systems need them closed

Check out the new Air Care Support Hub at West Oz Trades' website for educational videos and troubleshooting guidance that can help your tenants and reduce unnecessary callouts.

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This podcast is sponsored by PropertyMe.

Australia's #1 Property Management Software. www.propertyme.com.au

This podcast is kindly sponsored by The Associates Co. 

The Associates Co provides fully trained professionals to assist you with scaling your property management department. They are ready to hit the ground running! Once a luxury, VA's are now a staple in every business, whether you are managing 5 properties or 500+

Head over to www.theassociatesco.com

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