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One of the keys to being an emotionally intelligent human being is understanding what the people around us are feeling and experiencing.

This skill can be particularly useful when we are helping and caring for others.

When it comes to emotional intelligence there is a big difference between empathy and sympathy. Both are can be useful, but for us to be healthy we need to understand the difference between the two and when each is appropriate.

In this podcast we explore the difference between these two approaches, the consequences for using the wrong one, and how to be present in a healthy way to loved ones and clients.

I would love to hear your experience of how you have been successful and unsuccessful with this issue in your own life.