We are in full countdown to ICS mode here on the podcast and in recognition of the existing issues of workload, pressures, and targets - and of the upcoming challenges General Practice is facing as we transition into the new, larger scale networks, we felt it was about time we welcomed back Dr Rachel Morris, GP, executive trainer, coach and all-round leadership and resilience expert. This week’s podcast offers a wealth of practical advice and insight into how and why we should be saying no, how to stick to your guns (and not fall victim to external pressures and pushback), why a long-term approach will always win out and how to stop, take stock and adopt a more strategic forward view during this period of high stress, unpredictability and unprecedented levels of patient demand.

 

Introduction (9 secs)

Why has the importance of saying “no” become so relevant recently? (19 secs)

Working out what and where your boundaries are (2 mins 6 secs)

Engagement and decision making when setting boundaries (2 mins 41 secs)

Should we benchmark the PCN DES?  (3 mins 12 secs)

A case in point: Investment and Impact Fund (3 mins 50 secs)

Identifying our top priorities? (4 mins 27 secs)

What is achievable and what’s not? Managing system pressures (5 mins 42 secs)

Practical measures for dealing with pushback (7 mins 11 secs)

Pressures of conformity in the new world? (8 mins 53 secs)

The importance of taking a long-term approach (10 mins 59 secs)

Moving from firefighting to forward view (11 mins 54 secs)

Applying the same principles for the Additional Roles Reimbursement Scheme (12 mins 56 secs)

When ARRS strategies fail and why (14 mins 6 secs)

“I’m choosing to…..so that…..” (15 mins 12 secs)

Maintaining a strong narrative (15 mins 34 secs)

Do the same strategies work from an individual perspective? (16 mins 9 secs)

The concept of ‘air cover’ and truly having each other’s backs (17 mins 45 secs)

Why proactive engagement matters (19 mins 1 secs)

….and ensuring there is accountability (20 mins 13 secs)

Finding out more / access to resources (21 mins 32 secs)

 

You can access the free mini video series on helping your team to set boundaries, say “no” powerfully and prioritise time and energy here

Rachel’s incredibly popular ‘You are not a frog’ podcast can be found here